Hotel Universal features a vending machine, tour/ticket assistance, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Universal is a smoke-free property.
Hotel Universal offers 42 accommodations with DVD players and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 8:00 AM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is 2 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 8
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Cash-only property
Individually-wrapped food options are available
Children stay free
Parking height restrictions apply
Individually-wrapped food options are available through room service
One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.
Contactless check-out is available.