Isaaya Hotel Boutique by WTC

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Isaaya Hotel Boutique by WTC

Terrace/patio
Minibar, in-room safe, desk, blackout drapes
View from property
Terrace/patio
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Mexico City
  • Pepsi Center
    1 min walk
  • Puerto Getaria
    1 min walk
  • San Pedro de los Pinos Station
    15 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive

Room options

Super Saver, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite with Balcony or Terrace

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Isaaya Hotel Boutique by WTC

4-star hotel in Benito Juarez
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business center, and a meeting room.
Isaaya Hotel Boutique by WTC offers 26 accommodations with iPod docking stations and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Complimentary self parking and valet parking are available on site.

Isaaya Hotel Boutique by WTC is a smoke-free property.

Full breakfasts are available for a surcharge between 8 AM and noon on weekends.
Anyuna - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekend full breakfast available 8:00 AM to noon for a fee: MXN 200 to 350 for adults and MXN 200 to 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anyuna

Things to do

  • 24-hour gym

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 200.00 to 350.00 for adults, and MXN 200.00 to 350.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

del Parque Mexico City
Hotel del Parque
Hotel del Parque Mexico City
Hotel & Suites Del Parque Mexico City
Hotel And Suites Del Parque
Isaaya Hotel Boutique WTC Mexico City
Isaaya Hotel Boutique WTC
Isaaya Boutique WTC Mexico City
Isaaya Boutique WTC
Isaaya Hotel Boutique

Isaaya Hotel Boutique by WTC Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 938 reviews" "
Rating 8 - Good. 152 out of 938 reviews" "
Rating 6 - Okay. 47 out of 938 reviews" "
Rating 4 - Poor. 14 out of 938 reviews" "
Rating 2 - Terrible. 9 out of 938 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Manuel Navarro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean big rooms. Overall a good experience except for the food in the restaurant in the first floor.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rajeev

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value hands down. Stayed here fos a few years and had been consistent. Large modern rooms that's are bright and airy. Can't find fault in any part.
Stayed 7 nights in Sep 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good location. Deluxe room was big and made sure to give me room with terrace for my birthday. Great price as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great; clean, quiet and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin N.

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room; very clean. Comfortable bed. Noisy A/C; elevator needs maintenance; grumpy staff at the bar.
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Stayed 2 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel for WTC. Price, location, big rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanjay

Stayed 2 nights in Jul 2024

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, good location, is a small hotel but you have everything you need. Only thing I would say, the little gym needs a treadmill. Overall I will stay there again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious. The staff were amazing, super friendly and helpful. I’ll be staying here again next time I’m in Mexico City
Stayed 3 nights in Jun 2024

10/10 Excellent

Justino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent faciiites only the parking small and narrow
Stayed 1 night in Jun 2024

6/10 Okay

Catalina

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2024

6/10 Okay

Michael, Austin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC barely worked and then it didn’t. No fan available.
Stayed 4 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really stepped up got an issue with the A/C paired quickly and was real fair with us about making an adjustment for our inconvenience. Based on their professionalism, we would heartily recommend a stay at this property, which is very nice.
Stayed 3 nights in May 2024

10/10 Excellent

Candace, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location, this was a great hotel.
Stayed 3 nights in Apr 2024

2/10 Terrible

Carla

Traveled with family
Disliked: Staff & service
Horrible experience, paid the stayed but didn’t stay due to poor service by staff. After a long trip and tired the last thing I wanted to hear is that I needed to wait and an extra $500 pesos to get a sofa bed. The receptionist attitude was rude and condescending which was not appreciated.
Stayed 1 night in Apr 2024

10/10 Excellent

Harris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the nice Nápoles area next to WTC convention center
Stayed 3 nights in Mar 2024

10/10 Excellent

Alejandro, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for having me. Great rooms!
Stayed 2 nights in Mar 2024

10/10 Excellent

Melisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great room in a central location for Mexico City.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Staff & service, property conditions & facilities
Nice small hotel with easy access to WTC. Nice staff, large rooms, well equipped .
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuselvi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Rebeca

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Place was new and nice. But the elevator didn’t work for 3 days I stayed. Found hairs all over the bed at arrival. Had an ant invasion that bit me all over, they couldn’t take care of it, couldn’t change room. They didn’t want to talk about it with expedia. Nice facilities, really bad service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2023