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JTowers

3.5 star property

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Photo gallery for JTowers

Suite, Balcony | Living area | 50-inch flat-screen TV with cable channels, TV
Indoor spa tub
Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby sitting area
Executive Room (2 single beds) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Hot Tub
  • Breakfast included
  • Spa
  • Pet friendly

Explore the area

Map
Texas No. 17, Col. Napoles, Mexico City, CDMX, 3810
  • World Trade Center Mexico City
    ‪3 min walk‬
  • Metropoli Patriotismo
    ‪8 min walk‬
  • Chapultepec Castle
    ‪9 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room (2 single beds)

Executive Room (2 single beds) | Premium bedding, down comforters, minibar, in-room safe

Executive Room (2 single beds)

  • 700 sq ft
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

  • 700 sq ft
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony | Premium bedding, down comforters, minibar, in-room safe

Suite, Balcony

  • 1292 sq ft
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
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The price is $170 total
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About this property

JTowers

3.5-star aparthotel in Benito Juarez
A restaurant, a fitness center, and a bar/lounge are available at this aparthotel. Free cooked-to-order breakfast, free wired internet in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
JTowers offers 20 accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

50-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the aparthotel include a hot tub, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a hot tub, JTowers features a sauna and a fitness center. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired Internet access.

This Mexico City aparthotel also offers spa services, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge).

JTowers has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Onsite venue - This coffee shop specializes in Mexican cuisine.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Massage
  • Sauna
  • Spa services

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (MXN 100 per day)
  • Limited onsite parking (max 1 space per unit)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Minibar
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MXN 500 per day

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Up to 33 lbs per pet
  • Fee: MXN 500 per accommodation per stay
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 units
  • 7 floors
  • Banquet hall
  • Built in 2015
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 700

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.00 per day

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100.00 per day
  • Pet fee: MXN 500 per accommodation, per stay
  • Late check-out fee: MXN 700 (subject to availability)
  • Rollaway bed fee: MXN 500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

J. Towers Hotel Suites Mexico City
J. Towers Hotel Suites
J. Towers Suites Mexico City
J. Towers Suites
JTowers Aparthotel
JTowers Mexico City
J. Towers Hotel Suites
JTowers Aparthotel Mexico City

JTowers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 544 reviews
Rating 8 - Good. 111 out of 544 reviews
Rating 6 - Okay. 29 out of 544 reviews
Rating 4 - Poor. 11 out of 544 reviews
Rating 2 - Terrible. 23 out of 544 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort

Nice if you don’t mind a cold shower

The staff was lovely, the building was clean and in a nice, safe location. I really loved the layout of the hotel, the size of my room and the comfy bed. The roof top deck was really nice as well. My only complaint was the shower water was not warm or hot. I did enjoy a very hot jacuzzi though, so there’s definitely hot water on site, just not in the rooms? I was in and out pretty quick so it was ok for my stay but it is a shame about the showers because everything else was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

ANA LAURA

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Paulina I

Traveled with family
Liked: Cleanliness, room comfort

Es muy bonito pero cobran por “PET friendly”

El hotel es muy bonito y bien ubicado, lo que no me pareció bien es que se ofrezca como un lugar PET friendly y al hacer la reserva te comuniquen que tiene costo extra, ya que por esto los había elegido en un inicio y tuve que buscar pensión para mi perrito, fuera de eso todo está muy bien, el personal muy amable.
Stayed 1 night in Jan 2025

10/10 Excellent

ragnar

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ROBERT

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice área hotel is nice ,service could be better restaurant service horrible nasty -but if you go about a block away to Fonda Trotamundo Restaurant the food is excellent for breakfast
Stayed 2 nights in Dec 2024

6/10 Okay

Guillermo

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Necesitan empezar a dar mantenimiento. Algunas chicas son excelentes, predispuestas a ayudar y super amable, pero hay otra que ladran... No entiendo por que se comporta tan agresivamente.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

XINXING

Traveled with family
Liked: Cleanliness, amenities
Good: 1. The front desk staff was friendly and patient 2. The room was spacious Bad: 1.The bathroom window handle was broken, and it was tied with a piece of wire and could not be closed tightly. The room temperature was low, and the hot water was not warm so it was cold when taking a shower. Turning on the air conditioner did not help much. 2.On the second night, I found a large footprint-shaped stain on the bed sheet. Although it was washed, it was still faintly visible, which made me uncomfortable and reduced the sense of cleanliness. Because I was leaving, I did not tell the service staff. I hope that the next travelers will check it first.
Stayed 2 nights in Nov 2024

8/10 Good

MARIACLARA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a quiet place close to cultural things with easy access to transportation
Stayed 5 nights in Nov 2024

8/10 Good

JOSE IGNACIO

Traveled with family
Liked: Cleanliness, room comfort

Mal final

El hotel es muy comodo,buen desayuno incluido y el personal amable...exepto cuando se pasa uno de la hora oficial del checkout, nos retrasamos 30 minutos de la hora del checkout y nos hocieron 4 llamadas para que desocupara la habitacion, ningun hotel en el mundo me habia he ho eso, practicamente correrme del lugar por tetrazarme 30 minutos (11:30 en vez de 11:00 am)
Stayed 1 night in Nov 2024

6/10 Okay

GABRIEL

Business traveler
Pobre desayuno. No tienen lugar para guardar maletas cuando uno hace el check out. Habitaciones muy amplias. Desayuno pobre. Staff amable.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariana

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, room comfort

Great!

Great little hotel!
Stayed 4 nights in Oct 2024

2/10 Terrible

Erick

Disliked: Room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

XIAOYAN

Stayed 2 nights in Sep 2024

10/10 Excellent

Dulce

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriela

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Alejandra

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Es la segunda vez que me hospedo aquí por la cercanía a mi actividad a la que iba. La primera vez todo súper bien en cuanto a limpieza y atención a excepción de la encargada de la cafetería que coincidió su poco trato amable esta segunda ocasión.! La limpieza dejó mucho que desear y no tuvimos agua caliente los 3 días que nos hospedamos. Donde el clima en la Ciudad de México era de 15 grados bañarse con agua fría no fue buena experiencia cuando somos de un clima cálido. Y no nos pudieron resolver lo del agua.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, room comfort

Exactly what we needed.

My Mom needed especial care so the staff went above and beyond to help us with the wheelchair. The breakfast was simple but nice, exactly what is needed to start your day in the City. The reception staff always friendly and helpful. The facilities are clean and suitable for any needs. We had many doctors appointments for my mom. JTowers is very well located in the city. We reached all hospitals very fast. Also being in Nápoles Neighbourhood, there are plenty of options for food, a mall, convenient stores even a gym.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Dylan

Traveled with family
Disliked: Cleanliness, room comfort

Bad service, bad food, bad attitudes

Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Netzahualcoyotl

Business traveler

Not enought for 3 people

Stayed 2 nights in Jun 2024

4/10 Poor

laura

Traveled with family
Liked: Cleanliness, room comfort

Inconsiderate!!

I’m not happy with the fact that we were given a room for two and we had paid for three. We were given obviously a wrong room. We arrived at 7pm and were told in studs way by the receptionist that a bed would be delivered at 9:50pm. We were tired and couldn’t go to bed waiting for them to deliver an extra bed.
Stayed 1 night in Jun 2024

8/10 Good

Nathan

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024