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Krystal Grand Suites Insurgentes

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Down comforters, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • San Jacinto Plaza
    14 min walk
  • Portal San Angel
    17 min walk
  • Diego Rivera and Frida Kahlo House Studio Museum
    18 min walk
  • Mexico City (MEX-Mexico City Intl.)
    13 min drive

Room options

View all photos for Expedia VIP Suite

Down comforters, in-room safe, individually furnished, desk

Expedia VIP Suite

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down comforters, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Fiesta Inn Insurgentes Sur

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1071)
The price is $142
per night
$170 total
includes taxes & fees
Dec 11 - Dec 12
Fiesta Inn Insurgentes Sur

About this property

Krystal Grand Suites Insurgentes

4-star hotel in Alvaro Obregon
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 3 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 70 square feet (7 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Krystal Grand Suites Insurgentes is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 739 out of 1150 reviews" "
Rating 8 - Good. 236 out of 1150 reviews" "
Rating 6 - Okay. 92 out of 1150 reviews" "
Rating 4 - Poor. 48 out of 1150 reviews" "
Rating 2 - Terrible. 35 out of 1150 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok, but the a/c did not work properly and the staff was not very keen on solving the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

8/10 Good

Maribel

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Blanca, Miami

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a business meeting with a client who parked his car through the hotel valet, and the valet attendant crashed my client’s car, the hotel did not assist nor made itself responsible aa it was outsourced to an third party. Terrible careless experience.
Stayed 4 nights in Aug 2024

8/10 Good

Ana

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Irving need better staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y muy bien ubicado
Stayed 1 night in Jul 2024

10/10 Excellent

diego

Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

steven paul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
good hotel, though service slow. had to make requests over and over. need to be patient.
Stayed 1 night in Jul 2024

10/10 Excellent

gabriel

Stayed 1 night in Jun 2024

4/10 Poor

Sara, Chatsworth

Traveled with family
Disliked: Amenities
The hotel is perfectly well located, but in recent years, under the pretext of the pandemic, they provide very limited service, no bathrobes, no slippers, no hand towel the sheets and pillows in very poor condition, no They give it the necessary maintenance.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Montserrat

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Customer service is not OK and they gave me my room untl 7pm, not only me, there was another girl waiting for her room
Stayed 1 night in Jun 2024

6/10 Okay

Ignacio, Cathedral

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For my entire stay room smelled like sewage Very inconvenient Beds are not comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Denys Rodriguez

Liked: Cleanliness
Stayed 3 nights in May 2024

6/10 Okay

rosendo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody cares hotel
The hotel was Very clean but the service especially in the restaurant was unpleasant. On all three times that I ate there the service was bad since I had to get out of my chair to get service from my waiter, multiple times.
Stayed 1 night in May 2024

10/10 Excellent

CYNTHIA, Bayamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel!
Stayed 5 nights in May 2024

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, amenities
The place is nice, there is a nice atmosphere and is located close to restaurants and convenience stores. However, there is a slight lack of maintenance.
Stayed 1 night in May 2024

4/10 Poor

Alexis

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
La habitación la entregaron súper tarde, casi 4 horas después y piden desalojar a tiempo.
Stayed 1 night in May 2024

10/10 Excellent

Sara, Chatsworth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, I’m feels like home
Stayed 2 nights in May 2024