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Casona Roma Norte

4.5 star property

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Deluxe King | Premium bedding, down comforters, memory foam beds, minibar
Balcony Urban View Queen | City view
Reception
Rooftop terrace
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • Pet friendly
  • Breakfast available
  • Free WiFi

Explore the area

Map
280 Calle de Durango, Mexico City, 06700
  • Paseo de la Reforma
    ‪10 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • U.S. Embassy
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | Premium bedding, down comforters, memory foam beds, minibar

Deluxe King

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Casona Luxury

Casona Luxury | Premium bedding, down comforters, memory foam beds, minibar

Casona Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Balcony Urban View Double Bed

Balcony Urban View Double Bed | Premium bedding, down comforters, memory foam beds, minibar

Balcony Urban View Double Bed

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Balcony Urban View Queen

Balcony Urban View Queen | Premium bedding, down comforters, memory foam beds, minibar

Balcony Urban View Queen

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single

Deluxe Single | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Single

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Premium bedding, down comforters, memory foam beds, minibar

Superior King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single

Superior Single | Premium bedding, down comforters, memory foam beds, minibar

Superior Single

  • City view
  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

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4.6 out of 5, Wonderful, (352)
The price is $189
per night
$226 total
includes taxes & fees
May 23 - May 24
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About this property

Casona Roma Norte

4.5-star hotel in Roma Norte
This smoke-free hotel features 2 restaurants, 3 bars/lounges, and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Change of towels is available on request.
Casona Roma Norte offers 32 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature down comforters and premium bedding. 70-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and a garden.

Casona Roma Norte is a smoke-free property.

A complimentary manager's reception is offered each day.
Aquiles - Onsite restaurant.
Suchi Nipona & Sinaloa - This restaurant serves brunch and dinner. Open daily.
Holden Rooftop - This rooftop bar serves lunch and dinner. Open daily.
Akamba - This gastropub serves lunch and dinner. Open daily.
The Mirror Speakeasy - Onsite rooftop bar. Open daily.

Languages

American (Sign language), British-BANZSL (Sign language), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Akamba
  • Aquiles
  • Holden Rooftop
  • Suchi Nipona & Sinaloa
  • The Mirror Speakeasy

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 300 per stay), plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Nearby parking fee: USD 15 per day (33 ft away)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 100 per pet, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

La Casona Roma Norte
Casona Roma Norte Hotel
Casona Roma Norte Mexico City
Casona Roma Norte Hotel Mexico City

Casona Roma Norte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic and Super Comfortable Stay

Our stay at Casona was fantastic. The interior design is beautiful and so stylish from the artwork to the rooms, everything was chosen with care. I love design and enjoyed all of the little details. Make sure to visit the gorgeous coffee/matcha shop. The neighborhood and location are great and very walkable. What puts this place over the top though, is the staff. Communication was flawless and each person we interacted with was so warm and helpful. A huge shoutout to Ricardo and Chico for going above and beyond to help us wrap some art we purchased to make sure it traveled well. Brenda and Liv were also so sweet and helpful! CDMX has no shortage of beautiful hotels, but I would definitely stay here again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Bridget

Disliked: Staff & service

Awful Experience

Unfortunately the most awful hotel experience we've ever had. Save yourself the stress and avoid at all costs. Starting with the check-in, our room wasn't ready until 2.5 hours past the check-in time because of an unorganized cleaning schedule. Not a big deal, but for a "luxury" hotel, they should be on top of this stuff. Then we came home from dinner to the loudest music we've ever heard. There is no sound-proofing in these rooms (you can hear even a footstep in the hall) so the music was deafening in the room. We could barely hear ourselves speak, let alone sleep. We were told it was a private party... so not even a hotel restaurant or bar that we could enjoy ourselves. The following morning we wanted to leave the hotel because of how terrible the day before was. They convinced us to stay, assuring us that there would be no music that next night. This turned out to be a complete lie because there was in fact another private party. Same experience with blasting music until late in the night. Two awful sleeps, in this "luxury" "wellness" hotel, so finally we checked out early the next day and went to a different hotel. Just overall super disappointing.
Stayed 3 nights in Dec 2024

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We wanted a boutique hotel in the hip district of Roma Norte. When we got there, there was a private party going on with a blasting DJ. We were informed it would continue until 12 am which it did. Granted it was Saturday night, but there was no regard for the guests. Our room was shaking it was so loud. The room itself was clean and modern but tiny. For the price they are charging (this was the week between Christmas and New Years) you are clearly paying for the location. Our room was also very cold without any easy way to adjust the temperature control. Needless to say we didn’t get a wink of sleep that night. We woke up Sunday morning to what sounded like moving furniture. We decided to leave the hotel even though we had 4 more days booked. We found a luxury hotel chain (JW Marriott) in the Polanco neighborhood which was cheaper and had excellent service. Bottom line, unless you’re 25 years old with a ton of money to burn and don’t care about sleeping don’t do it. Doesn’t work for couples or families - what a disappointment!
Stayed 4 nights in Dec 2024

4/10 Poor

danoosh

Liked: Staff & service
Too expensive for its quality and lots of rooms they smell.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Shadi

Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet luxury - perfect for our long weekend away

We picked this hotel on a whim and were blown away by our stay at Hotel la Casona. The hotel itself was brimming with style and charm, art and local texture, all the markers of a boutique hotel in a quiet but accessible neighborhood. The staff were warm, welcoming, and professional. We felt as if our every need was accounted for and enjoyed the small touches of luxury like turn down service w pastries each night. We could not have enjoyed our stay more and I could not feel more compelled (due to my positive experience) to write this review, especially as this was a new hotel. Everything was in a word, delightful.
Stayed 5 nights in Oct 2024

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The recently renovated rooms are really nice. The staff was very professional and accommodating. Since they just opened, they’re still working out a few things, working up to full menus and services, etc. My room’s windows all faced out to the main restaurant below, which meant live music until close to midnight and prep work started at 6 am. Definitely not a restful sleep, despite the very comfortable bed.
Stayed 1 night in Oct 2024

6/10 Okay

Bruno

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great potential but lots of improvements needed.

That property just opened a month prior to my visit. Beautiful property overall but disappointing on many levels: - The staff felt unprepared and not efficient at all. They tried to be welcoming but the result felt too stuffy and not sincere. - The "deluxe" room I paid for was very nice but had absolutely no view and the door did not close properly. - Their sushi place "Suchi" was a disgrace to the Japanese cuisine even though they said it was a fusion between Japan and Sinaloa. Out of the 3 items I ordered none of them were good and enjoyable. I told the GM the following day. He told me he would later taste the 3 items I ordered but I never heard back from him.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel!

Magnífica estancia! El hotel es , el servicio y la atención extraordinaria, el cuarto y la cama cómodisimos!…Restaurantes fabulosos dentro del hotel y detalles divinos como mandar un pastel de cumpleaños, el servicio se concierge excelente… verdaderamente superó nuestras expectativas! Muchas gracias!
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Stayed 4 nights in Nov 2024