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LaiLa Hotel CDMX

4.0 star property

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Photo gallery for LaiLa Hotel CDMX

Daily buffet breakfast (MXN 245 per person)
Front of property
Reception
Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$117
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Diana the Huntress Fountain
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(47 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

LaiLa Hotel CDMX

4-star hotel in Reforma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1087 square feet (101 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

LaiLa Hotel CDMX is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1014 out of 1478 reviews
Rating 8 - Good. 298 out of 1478 reviews
Rating 6 - Okay. 85 out of 1478 reviews
Rating 4 - Poor. 36 out of 1478 reviews
Rating 2 - Terrible. 45 out of 1478 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Laila Hotel, and I was thoroughly impressed by the excellent customer service. From the front desk to the waiters and housekeeping, every staff member was eager to help, making my stay truly memorable. I want to give a special mention to Enrique, my housekeeper, and Roberto, my waiter, who both went above and beyond, greatly enhancing my experience. Thank you, Laila Hotel, for an outstanding stay!
Stayed 6 nights in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Stayed 2 nights in Sep 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not
Stayed 1 night in Sep 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Laila hotel is at a walking distance from the Diana and Angel de la Independencia monuments. It’s my second time there and I’ll come back.
Stayed 1 night in Sep 2025

10/10 Excellent

Alfonso

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Sep 2025

10/10 Excellent

Leon, Tijuana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a ac
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila is centrally located, I felt very safe in the surroundings and personnel was super kind and attentive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carlos, Euless

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Sep 2025

8/10 Good

MIRTHA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

Conveniente hotel, seguro y bien localizado
Stayed 3 nights in Sep 2025

6/10 Okay

Juan Gabriel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I usually stay at Laila because its very well located in between all neighborhoods you would want to go during your stay in cdmx. Lately ive been given rooms that are smaller than usual and in worst conditions. No outlets in the nightstand, bath faucets are worn, tiny bathroom (smaller than other rooms Ive stayed at). Buffet is great and has everything you would need; in fact this is the sole reason I stayed there on my last trip. Will give another hotel a shot for my next visit :(
Stayed 2 nights in Sep 2025

8/10 Good

MIRTHA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel con buena ubicación, cerca de restaurantes y tiendas. Personal atento y respetuoso.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and organized, breakfast delicious, attention excellent
Stayed 2 nights in Aug 2025

2/10 Terrible

Miriam

Stayed 4 nights in May 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was a good hotel for a night. Customer service was good. We didn’t eat there. Beds were comfy.
Stayed 1 night in Aug 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall, good area, staff was friendly. Clean hotel. Rooms a bit small but good otherwise.
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2025

6/10 Okay

Kami

No good view. Not like a 4*
Stayed 4 nights in Aug 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast buffet, nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Gisella

Stayed 1 night in Aug 2025

10/10 Excellent

Obed

Stayed 6 nights in Jul 2025