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LaiLa Hotel CDMX

4.0 star property

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Photo gallery for LaiLa Hotel CDMX

Reception
Front of property - evening/night
Daily buffet breakfast (MXN 245 per person)
Lobby sitting area
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Chapultepec Park
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(41 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3368)
$156 nightly
The price was $223
The price is $156 total
includes taxes & fees
Fiesta Americana Reforma

About this property

LaiLa Hotel CDMX

4-star hotel in Reforma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1087 square feet (101 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

LaiLa Hotel CDMX is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 906 out of 1356 reviews
Rating 8 - Good. 285 out of 1356 reviews
Rating 6 - Okay. 78 out of 1356 reviews
Rating 4 - Poor. 36 out of 1356 reviews
Rating 2 - Terrible. 51 out of 1356 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Felix

Traveled with partner
Liked: Cleanliness, staff & service
Wir waren für 4 Tage in México-City. Wir wurden sehr freundlich empfangen und wurden aufs Zimmer begleitet. Das Zimmer ansich ist nicht das neueste gewesen, aber völlig in Ordnung. Das Bett sehr breit, aber nicht besonders lang, sodass Menschen mit einer großen Körpergröße nicht vollständig draufpassen. Die Umgebung ist schön, es gibt tolle Restaurants und die City ist innerhalb von 30-40 Minuten zu Fuß locker erreichbar.
Stayed 4 nights in Apr 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos, Euless

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Martin, Hialeah

Business traveler
Liked: Cleanliness
Disliked: Amenities
Ok
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service
Nothing special. On an extremely busy intersection. Plan to always leave 20 mins earlier than expected.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones amplias, limpias, staff muy amables y serviciales. Excelente hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah Ingrid

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we were looking for
Stayed 1 night in Mar 2025

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing and Staff was the best very helpful and friendly!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nereha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel con ubicación muy buena y segura con muchos restaurantes alrededor! El staff muy servicial desde la llegada.
Stayed 3 nights in Mar 2025

10/10 Excellent

douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location
Stayed 2 nights in Jan 2025

4/10 Poor

Gerardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a 4 star hotel ! super small rooms very outdated it , staff not that friendly . Not enough toilte paper they get upset if you ask for extra towels ,, this is a 2 star hotel easily
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Javier, Joliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente dervicio
Stayed 3 nights in Mar 2025

2/10 Terrible

Gabriela

Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Stayed 6 nights in Mar 2025

8/10 Good

Shiro

Stayed 2 nights in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location - walking distance to everything.
Stayed 2 nights in Mar 2025

6/10 Okay

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with good breakfast buffet and accommodating staff. Junior suite was relatively small with very small bathroom. (Knees hit the wall when using toilet). Would look at other rooms at hotel in future stay.)
Stayed 7 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025