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LaiLa Hotel CDMX

4.0 star property

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Photo gallery for LaiLa Hotel CDMX

Reception
Front of property
Reception
Standard Room, 2 Double Beds | View from room
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • Room service

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Diana the Huntress Fountain
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | LCD TV, books

Standard Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is $112
per night
$134 total
includes taxes & fees
Mar 9 - Mar 10
Geneve Ciudad de México

About this property

LaiLa Hotel CDMX

4-star hotel in Reforma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1087 square feet (101 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

LaiLa Hotel CDMX is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 767 out of 1159 reviews
Rating 8 - Good. 248 out of 1159 reviews
Rating 6 - Okay. 71 out of 1159 reviews
Rating 4 - Poor. 32 out of 1159 reviews
Rating 2 - Terrible. 41 out of 1159 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Amalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in a good area, easy to walk to. Only negative was the first night it was loud, could her music from a club next door and we were on the 8th floor, you have a thermostat but can't lower or raise the temperature.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mathew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, amenities
Very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The restroom layout is a little odd, but it works.
Stayed 3 nights in Nov 2024

10/10 Excellent

jaime

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property I a very central location. Lots of dining options.
Stayed 1 night in Nov 2024

8/10 Good

Agustin

Service
Stayed 2 nights in Nov 2024

6/10 Okay

Atanascio

Business traveler
Liked: Cleanliness
The service at the restaurant was not helpful. I asked a waiter if he can order a meal from the cook, he just said the line is long.
Stayed 3 nights in Nov 2024

8/10 Good

Joshua, Del Rio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe, and in a good location near city landmarks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elisena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

GLORIA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben tener más cuidado cuando renten sus habitaciones a estudiantes ya que son muy ruidosos, malcriados, no hacen caso, mal educados y uno llega a descansar y no ha divertirse o hacer relajo a un hotel, mucho descuido de parte de ustedes para sus otros huéspedes
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌🙌
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a central location. Walking distance to Zócalo and Chapultepec Park.
Stayed 8 nights in Oct 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Domenica De la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 8 nights in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for anyone that is looking for a Mexico City stay. Lots of nearby dining options a short stroll away. Very walkable. Hotel has a nice restaurant but we found room service below our expectations. Staff was friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Stayed 2 nights in Nov 2024

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to all shopping and dining.
Stayed 3 nights in Nov 2024

8/10 Good

Maria, Monterey Park

Liked: Cleanliness, staff & service
Wonderful staff. Wonderful location only negative No fridge or microwave.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Adriana

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but the city noise is very discouraging, 3 nights great, 2 nights impossible to sleep
Stayed 4 nights in Oct 2024