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LaiLa Hotel CDMX

4.0 star property

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Photo gallery for LaiLa Hotel CDMX

Reception
Reception
Front of property
Lounge
Superior Room, 2 Double Beds | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Chapultepec Park
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | LCD TV, books

Superior Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

LaiLa Hotel CDMX

4-star hotel in Reforma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1087 square feet (101 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

LaiLa Hotel CDMX is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 858 out of 1295 reviews
Rating 8 - Good. 283 out of 1295 reviews
Rating 6 - Okay. 77 out of 1295 reviews
Rating 4 - Poor. 33 out of 1295 reviews
Rating 2 - Terrible. 44 out of 1295 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel in the Reforma area. Good buffet breakfast every morning. Staff was friendly and room was clean and well-equipped.
Stayed 4 nights in Feb 2025

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect a great location to get to many places walking distance and safely.
Stayed 7 nights in Oct 2024

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Great business hotel. Clean and comfortable room. Shower needs a small renovation. Good breakfast.
Stayed 7 nights in Feb 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The cleaness of this hotel is what I like most
Stayed 4 nights in Feb 2025

10/10 Excellent

Francisco, west hollywood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Good price
Stayed 1 night in Feb 2025

10/10 Excellent

Osnil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were nice.
Stayed 5 nights in Feb 2025

2/10 Terrible

Rafael

Stayed 4 nights in Feb 2025

10/10 Excellent

Denis

Stayed 1 night in Jan 2025

10/10 Excellent

Toribio Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 6 nights in Jan 2025

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Bernhard, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants nearby. Mall in walking distance
Stayed 4 nights in Jan 2025

6/10 Okay

Alexandra

Traveled with group
Liked: Staff & service
It's conveniently located near everything you need, though it may not be as luxurious as it sounds!
Stayed 7 nights in Jan 2025

8/10 Good

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located at a nice location, with english speaking staff. The reception and the room cleaning staff was friendly. There is a restaurant attached with the hotel that has very nice food options, including the buffet. I wanted to checkout late and was willing to pay for the extra hours, but I was told that it was not possible at all. But I stayed in the hotel in the reception area and deposited my luggage until the evening.

10/10 Excellent

tomas

Stayed 3 nights in Jan 2025

8/10 Good

James

Liked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot water needs attention

Everything great the only thing was the hot water in the rooms, super bad
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Weekend with Friends

I had a wonderful stay at this hotel in Mexico City, located right in the Reforma area. The location was perfect, close to so many attractions, restaurants, and shops, making it super convenient to explore the city. Despite being in such a central spot, the hotel was surprisingly quiet, allowing for a peaceful and relaxing stay. Our room was well-equipped and had everything we needed for our weekend getaway. Highly recommend it for anyone visiting Mexico City!
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and concierge were always very helpful! Room was clean but a little warm every day.
Stayed 4 nights in Dec 2024

10/10 Excellent

ANA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Near a lot of shops and restaurants.
Stayed 1 night in Jan 2025

8/10 Good

Joy Farid Ramirez Buendia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A un lugar que esta bien ubicado
Stayed 2 nights in Jan 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Rooms are comfortable. I would like more options in the menu for dinner. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 4 nights in Oct 2024

10/10 Excellent

Anna

Liked: Amenities
Excellent location, modern and comfortable rooms. Superior customer service.
Stayed 5 nights in Jan 2025

10/10 Excellent

JAIME, YERINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around reforma.
Stayed 7 nights in Dec 2024