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LaiLa Hotel CDMX

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property
Reception
Standard Room, 2 Double Beds | View from room
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • Room service

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Diana the Huntress Fountain
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | LCD TV, books

Standard Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2487)
The price is $207
per night
$247 total
includes taxes & fees
Feb 5 - Feb 6
Galeria Plaza Reforma

About this property

LaiLa Hotel CDMX

4-star hotel in Reforma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1087 square feet (101 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

LaiLa Hotel CDMX is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 738 out of 1121 reviews" "
Rating 8 - Good. 244 out of 1121 reviews" "
Rating 6 - Okay. 67 out of 1121 reviews" "
Rating 4 - Poor. 32 out of 1121 reviews" "
Rating 2 - Terrible. 40 out of 1121 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

José Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, BALDWIN PARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivonne the maid did an EXCELLENT Job!!! Made sure we had all necessities met. They should’ve tried harder for Early check in
Stayed 10 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Eddy

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, friendly staff and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Not a good hotel
Stayed 4 nights in Oct 2024

6/10 Okay

Oliver

Traveled with family and small children
Disliked: Staff & service
Average. Nothing special.
Stayed 3 nights in Sep 2024

8/10 Good

Akinlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff who are professional and polite. Very accommodating. Will return
Stayed 3 nights in Sep 2024

6/10 Okay

Daniela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo estuvo bien a excepcion de que el piso donde estaba se quedo sin aire acondicionado
Stayed 1 night in Sep 2024

6/10 Okay

Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities
Excelente ubicacion, pero el hotel ya requiere algo de mantenimiento.
Stayed 2 nights in Sep 2024

2/10 Terrible

Joshua

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Terrible el llegar al hotel y pasar 3 dias sin aire acondicionado y el baño olia mal a causa de eso.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in Sep 2024

10/10 Excellent

Jimmy

Stayed 8 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Stayed 1 night in Sep 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta situado en un muy buen lugar a unos pasos de la avenida Reforma, si quieres ruido esta cerca si quieres calma también tienes la opción, la calle esta llena de restaurantes desde tacos hasta mariscos mucha variedad, el hotel también tiene buena comida y un buen desayuno
Stayed 3 nights in Sep 2024

10/10 Excellent

Missael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Adlih M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Laila hotel, it is a safe location. There's many restaurants close to the hotel. The service at the hotel was great. Our room was perfect everyday. The concierge and the bellboys were great. We have coffee one morning at the hotel restaurant and the service was great. We will definitely be back to this hotel. We love it.
Stayed 5 nights in Sep 2024

8/10 Good

Brisna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful, and their trustworthy taxis are ideal when traveling in an unfamiliar area. the angel of independence and the malls are within walking distance.
Stayed 5 nights in Sep 2024

8/10 Good

Edgar

Stayed 5 nights in Sep 2024

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable stay
Excellent service, clean and comfortable beds. Would visit again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Rafaela

Traveled with family
Disliked: Cleanliness, amenities
The bedding linen had hairs and the desk had glass water marks everywhere. Room didn’t look or smell clean. One room smelled like old basement combined with smoking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024