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LaiLa Hotel CDMX

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property - evening/night
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lounge
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    3 min walk
  • Diana the Huntress Fountain
    3 min walk
  • Angel of Independence Monument
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | LCD TV, books

Standard Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2401)
The price is $115
per night
$137 total
includes taxes & fees
Dec 7 - Dec 8
Galeria Plaza Reforma

About this property

LaiLa Hotel CDMX

4-star hotel in Reforma
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1087 square feet (101 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and a vending machine. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

LaiLa Hotel CDMX is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1022 reviews" "
Rating 8 - Good. 224 out of 1022 reviews" "
Rating 6 - Okay. 58 out of 1022 reviews" "
Rating 4 - Poor. 26 out of 1022 reviews" "
Rating 2 - Terrible. 37 out of 1022 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los cuartos estuvieron estupendos el servicio fue excelente
Stayed 2 nights in Aug 2024

8/10 Good

ritu

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 10 nights in Jul 2024

10/10 Excellent

Adner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, safe, clean, very friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Hussien

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A surprise box and not in a good way!
Air conditioner wasn’t working for a week. Faucet clogged, shower handle broken. Reception not friendly, breakfast pancakes cold and stale
Stayed 12 nights in Jul 2024

8/10 Good

PABLO, TOA ALTA

Traveled with family
Liked: Cleanliness, staff & service
Bad odor at first day in the room,then after cleaning much better.The room needs some painting otherwise room okay.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness is good, they need to improve the WiFi
Stayed 14 nights in Jul 2024

10/10 Excellent

Luis, san jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and in a great location. Everything is walking distance
Stayed 3 nights in Jul 2024

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, and excellent staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Heriberto

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Amazing service, clean, comfortable. The only complaint is was the room was a little bit smaller than advertised. Overall a great stay, would definitely recommend
Stayed 4 nights in Jul 2024

8/10 Good

rafael

Liked: Cleanliness, property conditions & facilities
Good location, clean and safe. Staff is a bit unfriendly, but the location/price benefit outweighs the bad service. Just a heads-up, the gym is a extremely small room that only fits 1 person at the time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana, INDIANAPOLIS

Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and all of the welcoming staff are who really make this hotel shine.
Stayed 11 nights in Jul 2024

8/10 Good

carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stayed. Only spent one night, good customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice and clean. The food was good and the staff was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila hotel is nestled in a safe neighborhood ( La Reforma ) walking distance from the angel of independence. I was looking for a safe area while simultaneously having access to tourist attractions. The personnel was welcoming and always ready to assist. If I go back to MEXICO CITY I would definitely stay here again and again. The cost is reasonable considering the perks of this location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and not on busy street
Stayed 3 nights in Jul 2024

10/10 Excellent

Thinh

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location walking distance from Chapultepec and other landmarks like the Angel of Independence. Clean and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

JANET

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great customer service and excellent location.
Stayed 4 nights in Jun 2024

10/10 Excellent

Allen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
No fridge
Stayed 5 nights in Jun 2024