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Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 star property

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Photo gallery for Las Alcobas, a Luxury Collection Hotel, Mexico City

Staircase
Exterior
Presidential Suite, 1 King Bed, Non Smoking, Balcony | Living room | 55-inch flat-screen TV with satellite channels, TV, Netflix
Lobby sitting area
Presidential Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Chapultepec Park
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

Premium Room, 1 King Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking, Corner

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Balcony

Presidential Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed, Non Smoking, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Corner

Executive Suite, 1 King Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Non Smoking, Corner

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

5-star hotel in Polanco
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and concierge services are onsite. Housekeeping is available on request.
Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room espresso makers and minibars. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
Las Alcobas, a Luxury Collection Hotel, Mexico City features a full-service spa and a health club. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This luxury hotel also offers tour/ticket assistance, a garden, and concierge services. Onsite self parking is complimentary.

Las Alcobas, a Luxury Collection Hotel, Mexico City is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:30 AM.
Las Alcobas, a Luxury Collection Hotel, Mexico City has a restaurant on site.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM
  • A restaurant

Things to do

  • Full-service spa
  • Health club

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 336.25 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 13 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 243 out of 271 reviews
Rating 8 - Good. 21 out of 271 reviews
Rating 6 - Okay. 5 out of 271 reviews
Rating 4 - Poor. 1 out of 271 reviews
Rating 2 - Terrible. 1 out of 271 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was absolutely detail oriented and genuine. GM walks the property and interacts with guest consistently. From the door to housekeeping graceful hospitality, one of our best experiences in Mexico City. Thank you Las Alcobas team.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Abel Bryan

Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Property conditions & facilities
Service us amazing
Stayed 4 nights in Jun 2024

10/10 Excellent

Inderjit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff of this beautique hotel were there to help us in any possible way. I would highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Service is great. Rooms and beds/linens are comfortable. Loved the location of hotel. Only con is gym is very small. Herbal bath in room is great touch !
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Stayed 5 nights in Mar 2024

10/10 Excellent

Yberahy, Sunrise

Good
Stayed 1 night in Oct 2023

6/10 Okay

Ivonne

Traveled with family
Liked: Cleanliness, staff & service
The property is located in a great location, but you pay a lot just for that. The stuff and service are great but the room is honestly not that nice. It has only one window that faces a wall. In my opinion, a bit depressing. The hotel is not big deal at all. So if the only thing you really care about is location and you’re willing to pay much more than all the other boutique hotels in Polanco, then this is the place for you.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better place to stay in CDMX. Boutique property with superb service located in an excellent neighborhood. I’ll definitely come back!
Stayed 5 nights in Apr 2023

10/10 Excellent

Alka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent- the staff were all so kind.
Stayed 3 nights in Feb 2023

10/10 Excellent

Robin

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch. I'll only stay at this hotel going forward :)
Stayed 4 nights in Jul 2022

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks. The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Stayed 4 nights in Jun 2022

10/10 Excellent

Swathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Stayed 3 nights in Jun 2022

10/10 Excellent

Anju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a bar
Stayed 4 nights in Jun 2022

10/10 Excellent

LUZ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encsnto, muy tranquilo y confortable
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

ann hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
Stayed 3 nights in Jan 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Linda Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Stayed 5 nights in Nov 2021

10/10 Excellent

Sarretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated Luxury and High-End Design
The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Stayed 2 nights in Oct 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay anywhere else if purpose was for enjoyment
Stayed 4 nights in Sep 2021