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Marquis Reforma Hotel Spa

4.5 star property

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Photo gallery for Marquis Reforma Hotel Spa

Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Front of property - evening/night
Premium Loft | View from room
Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service

Explore the area

Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪8 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Chapultepec Castle
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Loft

Premium Loft | Minibar, in-room safe, desk, blackout drapes

Premium Loft

  • City view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

  • City view
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite | Minibar, in-room safe, desk, blackout drapes

Master Superior Suite

  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Superior Suite

  • City view
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • City view
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior Room, 2 Double Beds

  • City view
  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner | Minibar, in-room safe, desk, blackout drapes

Junior Suite Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior Room, 1 King Bed

  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Sky Suite, 2 Double Beds

  • City view
  • 774 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Sky Suite, 1 King Bed

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite | Minibar, in-room safe, desk, blackout drapes

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Junior Suite Superior | Premium bedding, minibar, in-room safe, desk

Camino Real Polanco Mexico

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (2617)
The price is $221
per night
$265 total
includes taxes & fees
May 17 - May 18
Camino Real Polanco Mexico

About this property

Marquis Reforma Hotel Spa

Hotel in Reforma
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a conference center are onsite. Housekeeping is available on request.
Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 60-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Marquis Reforma Hotel Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Business-related amenities consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Marquis Reforma Hotel Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Heritage Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar.
Los Canarios - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Terraza Santino - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay
  • Spa fee: USD 40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Marquis Reforma Hotel Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1003 reviews
Rating 8 - Good. 155 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was profesional and extremely welcoming. Wonderful experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and location were all excellent. Would highly recommend staying here.
Stayed 5 nights in Jan 2025

6/10 Okay

Jair

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Husnain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, incredible staff made us feel right at home with our 15 month old daughter.
Stayed 5 nights in Jan 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

We had a spur of the moment trip, staying for 6 days at the Marquis Reforma. The hotel was lovely, our room was large, the staff always friendly and attentive. Calling in advance, the consider was helpful, arranging tours with excellent guides and making reservations at several good restaurants. Breakfast was ok, not great, but the Italian restaurant on the Matinee level was lovely on the outdoor terrace and with very good food. Best thing was location and we walked to museums and restaurants. Our hotel was located within a 5 minute walk of Ritz and St Regis and was a 5 star hotel at half the price
Our room
From the must see Archaeological Museum a 15 minute walk away
Stayed 6 nights in Jan 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with great ammenities. Gym is beautiful and big. Location is unique.
Stayed 3 nights in Jan 2025

8/10 Good

Ulises, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place , staff very friendly and nice
Stayed 3 nights in Jan 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and personalized stay. The people here work hard to make sure the guests have what they need during their stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Property conditions & facilities
Close to Temayo and other museums.
Stayed 4 nights in Jan 2025

10/10 Excellent

F E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place to stay near multiple sites worth visit

very quiet, excellent location
Stayed 9 nights in Jan 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel friendly staff, good value
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesse, Roseville

Stayed 7 nights in Dec 2024

10/10 Excellent

JUAN, El Paso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Arnold Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
the newly renovated rooms (top two floors, PH and 10th) are really nice with hardwood floors, but the lower floor rooms are tired and dated, with dusty carpeting throughout. We spent four nights in an older room before moving to spend the last three nights in a renovated room. we should have moved sooner.
Stayed 7 nights in Jan 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the property is very nice. The location is close to so much and nearby neighborhoods are very walkable. Would stay here again and most likely we will be staying here our next trip.
Stayed 6 nights in Dec 2024

6/10 Okay

Victor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Marquis Hotel in CDMX, and while the accommodations were fine, my overall experience was overshadowed by an upsetting incident. I accidentally left my daughter’s blouse behind and immediately contacted the hotel to retrieve it. Despite multiple calls, I was repeatedly told that nothing was found. The lack of accountability and follow-up is extremely disappointing for a hotel of this caliber. It felt as though my concerns were dismissed, and I expected much better customer service. While the stay itself was adequate, this experience has left me frustrated and unlikely to return.
Stayed 1 night in Jan 2025

10/10 Excellent

devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in barely friendly staff. Definitely looking forward to returning.
Stayed 11 nights in Dec 2024

6/10 Okay

Mimi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property with zero luxury. Outdated facility. Terrible coffee, no coffee pods on the room. Spa is outdated. Temperature is off in the steam room and jacuzzi. The front desk was rude. The room service was better but the food is not up to par. I will not stay here again
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Marquis. Staff, location, property, area, everything was perfect. The room was a little dated but that did not hinder our stay and we loved returning everyday from our adventures in CDMX to our room! We were able to walk everywhere, so centrally located and we had front row views to NYE and Sunday walking/running in the main street! Would highly recommend!
Stayed 5 nights in Dec 2024

8/10 Good

Tan-Cantu,

Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Jan 2025