Mexico City Marriott Reforma Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mexico City Marriott Reforma Hotel

Indoor pool, outdoor pool, sun loungers
Exterior
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Indoor pool, outdoor pool, sun loungers
Pillowtop beds, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Spa

Explore the area

Map
Paseo De La Reforma 276 Col Juarez, Mexico City, CDMX, 06600
  • U.S. Embassy
    3 min walk
  • Reforma 222
    4 min walk
  • Paseo de la Reforma
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    26 min drive

Room options

Executive Room, 1 King Bed (Corner View)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (No View)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (No View)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Mexico City Marriott Reforma Hotel

4.5-star hotel in Reforma
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 10 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Mexico City Marriott Reforma Hotel features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 6200 square feet (576 square meters) include conference space. This luxury hotel also offers a spa tub, a fitness center, and a sauna. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Parking is available onsite for a surcharge.

Mexico City Marriott Reforma Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Condimento Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
La Mansion - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Great Room - Lobby Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: WiFi (USD 11 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 10 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento Restaurant
  • Great Room - Lobby Bar
  • La Mansion

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults, and USD 10 to 12 for children
  • Fee for in-room wireless internet: USD 14 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Valet parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marriott Reforma Mexico City
Hotel Reforma Mexico City
Marriott Mexico City
Marriott Reforma
Marriott Reforma Hotel
Mexico City Marriott Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel
Mexico City Reforma
Reforma Marriott
Mexico City Marriott Reforma Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel Hotel
Mexico City Marriott Reforma Hotel Mexico City
Mexico City Marriott Reforma Hotel Hotel Mexico City

Mexico City Marriott Reforma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 892 reviews" "
Rating 8 - Good. 193 out of 892 reviews" "
Rating 6 - Okay. 68 out of 892 reviews" "
Rating 4 - Poor. 26 out of 892 reviews" "
Rating 2 - Terrible. 23 out of 892 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

juan jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and good experience. The staff was very helpful particularly the waiters.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hamid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay in this hotel for past few years
Stayed 3 nights in Aug 2024

6/10 Okay

Robin

Liked: Property conditions & facilities
The key cards to get to your floor for security.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ricardo Franco, Pico River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hospitality they provided us with. Will highly recommend staying here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location
Stayed 4 nights in Jul 2024

10/10 Excellent

CHRIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 in the Reforma
I always stay here while visiting Mexico City but I dont always leave a review. I would lile to gove a shout out to 2 of the crew at the Marriott Reforma. 1st Valeria Cruz from Maintenance for ensuring the AC was blowing ice cold air and 2nd Enrique from the bar who always greeted me with a smile, was super attentive, a kept the drinks flowing and my glass topped off.
Stayed 6 nights in Jul 2024

6/10 Okay

Ricardo, Tustin

Traveled with family
Disliked: Amenities
Service was bare average.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy limpio y muy organizado. Muy atentos y sobre todo un excelente servicio a cliente
Stayed 3 nights in Jul 2024

10/10 Excellent

Raymundo

Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Aquiles

Stayed 1 night in Jun 2024

8/10 Good

Meena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well located. But, we had some issues that were (somewhat) resolved 1. Coffee supplied was only one regular for a double occupancy room. They fixed it but only after a while 2. Phone was not working. They fixed it and apologized 3. Weighing machine in room was not working.
Stayed 3 nights in Jun 2024

8/10 Good

Agostina Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mauricio, El Centro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect stay. Good service, SPA, Sauna and Steam easy to use. Great value. Will definitely star here again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Victoria Gamboa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
room was late, internet access spoty and password kept failing. Staff unhelpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mario

Stayed 2 nights in Jun 2024

10/10 Excellent

juan jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Reese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Marriot in the best location in CDMX
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024