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NH Collection Mexico City Airport T2

4.0 star property

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Photo gallery for NH Collection Mexico City Airport T2

Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

Map
Capitan Carlos Leon Sn T2 Piso 6, Mexico City, 15620
  • Sports Palace Dome
    ‪5 min drive‬
  • Autódromo Hermanos Rodríguez
    ‪5 min drive‬
  • GNP Seguros Stadium
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪3 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 495.1 sq ft
  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 388 sq ft
  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 786 sq ft
  • Sleeps 2

View all photos for Superior Room (View)

Premium bedding, minibar, in-room safe, desk

Superior Room (View)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room (Extra Bed 4 adults)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 4 adults)

  • 495 sq ft
  • Sleeps 4

View all photos for Junior Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 3 adults)

  • 388 sq ft
  • Sleeps 3

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Queen Beds

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About this property

NH Collection Mexico City Airport T2

4-star hotel in Venustiano Carranza
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and a free manager's reception are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
NH Collection Mexico City Airport T2 offers 287 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 13563 square feet (1260 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge).

NH Collection Mexico City Airport T2 has designated areas for smoking.

A complimentary manager's reception is offered each day.
NH Collection Mexico City Airport T2 has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (MXN 195 per day)

Food and drink

  • Daily buffet breakfast available 5:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,563 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Self parking fee: MXN 195 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Aeropuerto T2
Aeropuerto T2 Hotel
Nh Aeropuerto T2 Mexico
Nh Aeropuerto T2 Mexico Hotel
NH Collection Mexico City Airport T2 Hotel
Collection T2 Hotel
NH Collection Mexico City Airport T2
Collection T2
Nh Aeropuerto t2 Mexico Hotel Mexico City

NH Collection Mexico City Airport T2 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1722 out of 2884 reviews
Rating 8 - Good. 536 out of 2884 reviews
Rating 6 - Okay. 261 out of 2884 reviews
Rating 4 - Poor. 149 out of 2884 reviews
Rating 2 - Terrible. 216 out of 2884 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Stayed 1 night in Feb 2025

10/10 Excellent

Abel, Coatzacoalcos

Stayed 1 night in Feb 2025

10/10 Excellent

elia, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Especially traveling with an elderly parent.
Stayed 1 night in Jan 2025

10/10 Excellent

elia, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service especially traveling with an elderly parent.
Stayed 1 night in Feb 2025

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient as is in the T2 of the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

GLADIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect right at the airport. Location was great! The staff was great and had excellent customer service! The rooms were super clean. A little on the expensive side, but worth the convenience of everything being very close to the airport! Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

karl

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dog friendly place inside the airport

My dogs loved it . Bed was super comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Luis

Traveled with partner
Ask a young lady at the front desk on my second night for a bottle of water. Which she responded that only one complementary water is given. I told her we were staying two nights. Which she responded that she would send a bottle. Not very kind was the response. We never received our water. Didn’t bother to ask again. Seem like they really didn’t want to give it.
Stayed 2 nights in Jan 2025

10/10 Excellent

douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen, Ponte Vedra Beach

Liked: Cleanliness, amenities
Excellent hotel for international travel from terminal 2. Just 850 steps from our hotel room to gate! Hotel is quiet and clean.
Stayed 1 night in Jan 2025

2/10 Terrible

Nigel, Wokingham

Liked: Cleanliness
Ask for a room far away from the lifts, we had to get up at 04.00 and we stayed in room 2057 which was next to and above the bar! It was like sleeping in a night club until 11.00 and noisy bar until 12.00 and a lounge bar the rest of the night as they didn’t stop the music!!! Next time I will stay at the Hilton T1 and get the Sky train to T2 in the morning …
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant and staff was very polite and professional
Stayed 2 nights in Jan 2025

6/10 Okay

Bernardo

Stayed 1 night in Jan 2025

10/10 Excellent

Florentino

Stayed 1 night in Jan 2025

2/10 Terrible

Bryant

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Don't do it!!!!!!!!

What a disaster. I arrived at hotel and was told that Hotel could not find reservation. They then asked me to move away while they helped other guests. An hour later, they found my reservation but never apologized. Treated me like a liar. Horrible management and staff. The room was pleasant but the staff's treatment needs to be addressed.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you have a long layover in Terminal 2 this is the place to stay. A little pricey but the convenience is worth it. Easy to find if you follow the signs for Hotel and know that the elevators are behind a white wall in the center of a large hallway (easy to miss, but the hotel sends clear instructions before check-in). The hotel restaruant's Italian food is not worth the money, but the rooms are clean and great wifi. Glad we stayed here for our 13-hour layover, it was definitely worth not having to take shuttle buses, taxis, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities.
Stayed 1 night in Jan 2025

6/10 Okay

Patrick

Stayed 1 night in Jan 2025

8/10 Good

Ramón

Stayed 1 night in Jan 2025

10/10 Excellent

Laura Batista, Ste Julie

Traveled with partner
Liked: Amenities
Service and hygiene
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently on our transits in Mexico City. Within the limitations of an airport hotel (you don't go there for your honeymoon), this place is stylish, the restaurant is surprisingly good, the rooms are spacious and the service is great. We stay here 4 to 6 times per year and have never been disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Julian Samuels and Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if waiting for a flight in Mexico City.
Stayed 1 night in Jan 2025