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NH Collection Mexico City Reforma

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Outdoor pool
Terrace/patio
Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • U.S. Embassy
    ‪7 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 296 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 333 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony (Premium Room with Balcony) | Premium bedding, minibar, in-room safe, desk

Premium Room, Balcony, View (Premium Room with Balcony)

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room, View

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2487)
The price is $194
per night
$232 total
includes taxes & fees
Feb 6 - Feb 7
Galeria Plaza Reforma

About this property

NH Collection Mexico City Reforma

4-star hotel in Reforma
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, NH Collection Mexico City Reforma features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 16 meeting rooms. This eco-certified hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

NH Collection Mexico City Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (MXN 208 per day)
  • Valet parking on site (MXN 208 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 17 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

NH Collection Mexico City Reforma Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 634 out of 1331 reviews" "
Rating 8 - Good. 329 out of 1331 reviews" "
Rating 6 - Okay. 168 out of 1331 reviews" "
Rating 4 - Poor. 110 out of 1331 reviews" "
Rating 2 - Terrible. 90 out of 1331 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Amedee

Traveled with partner
Liked: Staff & service
The staff were excellent! No hot water, heater didn’t work, did not supply clean wash clothes on a daily basis. We had to ask for something everyday we were there. Very inconvenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine.
Stayed 3 nights in Oct 2024

4/10 Poor

Juan

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
People from the front desk were not helpful. terrible room service. my dinner arrived incomplete after more than 1 hour waiting. Hotel needs repair. I was changed of rooms because the room was not adequate to sleep. Breakfast buffet was poor.

10/10 Excellent

francisco

Stayed 3 nights in Sep 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Miriam Arianna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Staff was ok not very friendly, bellboy was the only one really nice, hotel has nothing exciting or cool about it, is just a place to stay. Location is great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so gorgeous
Stayed 4 nights in Oct 2024

10/10 Excellent

JOSE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely attentive and helpful. The breakfast buffet was delicious
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pretty clean place, however the staff service was very poor. We waited almost a day to get bottle water in our room. We requested a travel kit and the same thing.
Stayed 3 nights in Sep 2024

6/10 Okay

LUIS, Doral

Traveled with family
Liked: Property conditions & facilities
Hotel has a nice look, but it is poorly staffed. I was assigned a room with smelly pillows and insufficient towels. Safe did not work. I reported the issues immediately to reception and to the housekeeper. Pillows were replaced, the complete set of towels were supplied the following day and the safe was removed from the room without replacement the next day. Two days later, I had the same problem, for a two-person room they only assign one set of towels. It is a shame that a good installation be poorly managed.
Stayed 4 nights in Oct 2024

4/10 Poor

Maureen

El edificio está en condiciones físicas que se deberían mejorar, alfombra vieja y sucia, la puerta de la habitación me se tu insegura y la puerta del balcón no cerró nunca(seguro)
Stayed 2 nights in Oct 2024

10/10 Excellent

Devang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and nice!
Stayed 4 nights in Sep 2024

10/10 Excellent

Edmundo, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in Mexico City. Good location, Good restaurant and breakfast, nice bed, large room.
Stayed 2 nights in Sep 2024

8/10 Good

Hyunchang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Stayed 2 nights in Sep 2024

10/10 Excellent

Marco Antonio Ruiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

10/10 Excellent

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
The staff was friendly and helpful. All the staff were bi-lingual. The Bell hop Tony was super informative and showed me all the features in my hotel & room. The Laundry service was convenient & fast same day service. ( a little expensive though). Overall the hotel was a great value. The neighborhood felt safe & convenient to many things.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ariel

Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Mexico City,
Stayed 1 night in Sep 2024

6/10 Okay

Javier

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Liked: Cleanliness
Stayed 6 nights in Sep 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shouldn’t be an option in Expedia. Wouldn’t recommend anyone to stay in this dirty and terrible hotel.
Stayed 3 nights in Sep 2024