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NH Collection Mexico City Santa Fé

4.0 star property

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Photo gallery for NH Collection Mexico City Santa Fé

Reception
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Indoor wedding
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
$90
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Ciudad de los Ninos
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬

Room options

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 2

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room (2 Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(29 reviews)
  • 323 sq ft
  • Sleeps 2

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About this property

NH Collection Mexico City Santa Fé

4-star hotel in Santa Fe
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Collection Mexico City Santa Fé is a smoke-free property.

A complimentary manager's reception is offered each day.
NH Collection Restaurant - This bar specializes in international cuisine and serves lunch and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (MXN 110 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Reviews

NH Collection Mexico City Santa Fé Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 560 out of 1018 reviews
Rating 8 - Good. 257 out of 1018 reviews
Rating 6 - Okay. 109 out of 1018 reviews
Rating 4 - Poor. 53 out of 1018 reviews
Rating 2 - Terrible. 39 out of 1018 reviews

Reviews

8/10 Good

Gerardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially due to the very friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

amad

Liked: Cleanliness, staff & service, property conditions & facilities
No food
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando, Fraser

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the dollar. Beautiful facility with good dining, appreciated the dining hours and great service.
Stayed 2 nights in Aug 2025

8/10 Good

Raul Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra Magaly

Stayed 1 night in Jul 2025

8/10 Good

Leopoldo

Stayed 1 night in Jun 2025

8/10 Good

Alberto

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy, Bakersfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, felt safe and staff was great!
Stayed 8 nights in May 2025

6/10 Okay

Rosano

Business traveler
Liked: Staff & service
Hotel room
Stayed 4 nights in May 2025

6/10 Okay

Rosano

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and property, clean and spacious room.
Stayed 1 night in May 2025

4/10 Poor

Marcela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
had a great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Anuj Arun

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Mar 2025

10/10 Excellent

Isaac, Mexico

Stayed 1 night in Feb 2025

10/10 Excellent

betahnia

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Mary Jo, winston salem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Fowana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

JAIME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Aida

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. There was a $600 pesos charge for having our pet with us. Usually hotels ask for a pet deposit not a charge. Other than that every else was good. Breakfast was good.
Stayed 1 night in Jan 2025

6/10 Okay

Mario

Traveled with family
The rooms were very tired looking, lack of typical hotel supplies and conveniences.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ninoska I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024