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NH Collection Mexico City Centro Histórico

4.0 star property

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Photo gallery for NH Collection Mexico City Centro Histórico

Front of property
Reception
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
Palma 42, Col. Centro, Mexico City, 06000
  • Zócalo
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Room (Extra Large Extra Bed 3 adults)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room (Extra Large Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3

View all photos for Family Room (3 adults)

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Room (3 adults)

  • 398 sq ft
  • Sleeps 3

View all photos for Premium Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room

7.8 out of 10
Good
(16 reviews)
  • 226 sq ft
  • Sleeps 2

View all photos for Premium Room (Extra Large)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room (Extra Large)

7.4 out of 10
Good
(3 reviews)
  • 398 sq ft
  • Sleeps 2

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room

8.8 out of 10
Excellent
(49 reviews)
  • 226 sq ft
  • Sleeps 2

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About this property

NH Collection Mexico City Centro Histórico

4-star hotel in Historic Center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and 24-hour room service. Housekeeping is available on request.
NH Collection Mexico City Centro Histórico offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Premium cable television is provided.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
NH Collection Mexico City Centro Histórico features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This eco-certified hotel also offers a terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

NH Collection Mexico City Centro Histórico is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
NH RESTAURANT - Onsite restaurant.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 for adults and MXN 160 to 565 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NH RESTAURANT

Things to do

  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1935
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: MXN 910
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 910

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 for adults, and MXN 160.00 to 565.00 for children
  • Airport shuttle fee: MXN 900.00 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 910 (subject to availability)
  • Late check-out fee: MXN 910 (subject to availability)
  • Rollaway bed fee: MXN 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Centro Historico Hotel
NH Mexico City Centro Histórico Hotel
Centro Histórico Hotel
NH Mexico City Centro Histórico
Nh Centro Historico Hotel Mexico City
Nh Centro Historico Mexico City
NH Mexico City Centro Historico

NH Collection Mexico City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1007 reviews
Rating 8 - Good. 185 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacie

Stayed 2 nights in Apr 2025

4/10 Poor

Donald

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff are unable to handle reservations and transactions.
Stayed 5 nights in Mar 2025

10/10 Excellent

rhyne

Stayed 2 nights in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Early check inn

The standard quality of service in lMexico is excellent pretty much everywhere, you can say that service is great to fantastic. This was not the case at NH Histórico. Or at least was the receptionist at the counter to be more specific. Got there early and the room was available for an extra fee for early check in. I find this to be a terrible policy and personally this practice would definitely affect my choice for future. Of course I complained at this policy and I received a rude and sarcastic answer.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Highly recommend. Staff can arrange a nice car for Airport Transportation. Nice Breakfast included in stay. Highly Recommend.
Stayed 6 nights in Feb 2025

4/10 Poor

Hong

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were approved by the hotel management in writing to be released early with refund due to medical emergency (see hotel letter attached). However, several weeks after the hotel had refunded us the used portion, it then ate its own words and recharged us the refunded portion! It is a clear breach of agreement and honor, and we are pursing all appropriate channels to have the hotel honor its own words and refund us. On top of this experience, we have to say that while the staff are friendly, the hotel is located in a somewhat messy area, and the breakfast had little to offer.
Stayed 7 nights in Feb 2025

10/10 Excellent

Miguel Almaraz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

8/10 Good

Atyria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with this property. There were no bells and whistles but it served its purpose of a clean, nice place to stay with a comfortable bed and centrally located. Location was definitely a plus!
Stayed 1 night in Mar 2025

10/10 Excellent

marie-kim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week and loved the place. The location is great, staff amazing. Buffet in the morning is amazing and staff super kind. Only negative points of the hotel, the amount of perfume -smell in the lobby is absolutely horrendous and the gym didnt have towels. The area is obviously walking distance from everything, but also lots of homeless around. So if you are not familiar with this, please dont go there as there are a lot. They are inofensive but i know some people are "afraid". I would stay there again with pleasure ! Plus they have safe taxi drivers there always ready, we took Roberto a few times and GREAT service ! highly recommend this hotel
Stayed 7 nights in Mar 2025

4/10 Poor

Elena

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was a nightmare. 1)NO FIRST AID KIT: My mom needed ice for her ankle. I walked to the front desk and asked for ice, specifying it was for my mom's ankle, they said they’d bring it to the room, and didn’t. I then called the reception from my room, someone else picked up and I said the same thing to them. 5-10 minutes later, they show up with ice in a bottle bucket...That was not going to work, I needed at least a bag. Waited another 10 minutes, then called the front desk again, same guy answered. I asked for an update on the ice. He replied that "that’s the only ice we have". First of all, how is it acceptable that they don’t have a first aid ice kit? Second, why do I have to reach out 3 times to just be able to ask for the most logical solution which is to at least provide a BAG for the ice; 2) There is mildew in all the corners of the shower; 3) The minibar IS LOCKED so we can’t even use the fridge less we ask them to come open it; 4) We asked for a toothbrush (it’s in the services listed for the hotel as an extra amenity) and they said it w unavailable, did not offer an alternative (could have said: "not available today, will provide tomorrow") 5)The pillows are terrible quality, and super thick. We asked for thinner pillows and they said that they did not have them, that was it. I woke up with allergies and even then they couldn’t help us find a solution. 6)The "Superior" room is too small 7)There’s homeless people sleeping right outside the front door
Stayed 3 nights in Mar 2025

10/10 Excellent

Mario Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this hotel. The staff at the front desk was super friendly. The gentleman at the front gave me suggestions on where to eat and visit. Will definitely visit again and consider coming back to this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located to visit the historic area. Staff was nice and willing to help. Rooms are small, dark and only 1 night stand in one side of the bed. AC does not cool to temperature desired.
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

it was a typical business type hotel. good location. Good breakfasts.
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wet nice and convenient
Stayed 4 nights in Mar 2025

8/10 Good

rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , very conveniently located . The staff was nice and helpful . The restaurant breakfast was ok , the coffee machine didn’t seem to have coffee in it and rhe cappachino was all milk
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back.

Good service, clean, brunch has good variety, close to Zocalo, quiet at night. We had a big room with no view. Overall great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff was very helpful. Very clean, modern rooms. Good breakfast. I highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

nivi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. The staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, las personas del Hotel muy amables y los cuartos súper cómodos.
Stayed 3 nights in Feb 2025

6/10 Okay

Trevor

Business traveler, Traveled with partner
Liked: Cleanliness
Good area basic breakfast option.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 3 nights in Dec 2024