NIU Reforma

2.0 star property

Choose dates to view prices

Photo gallery for NIU Reforma

City view
Deluxe Suite | Street view
Rooftop terrace
Rooftop terrace
Deluxe Apartment | Living area | Smart TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
36 Nápoles Juárez, Mexico City, CDMX, 06600
  • Reforma 222
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪5 min walk‬
  • U.S. Embassy
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

Standard Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

City Apartment

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

City Suite

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Apartment

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Apartment

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Suite

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

NIU Reforma

Hotel in Reforma
Along with a rooftop terrace, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, charcoal grills, and a picnic area are onsite. Housekeeping is available on request.
NIU Reforma offers 50 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Beds feature premium bedding. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

NIU Reforma features a rooftop terrace, barbecue grills, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Mexico City hotel also offers a picnic area, laundry facilities, and an elevator.

NIU Reforma is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • 3 steps to reach entrance
  • Elevator (39 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Paper towels
  • Stovetop
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: MXN 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome

We should mention

Children 13 years old and younger are not permitted at this property

Property is also known as

NIU Reforma Hotel
NIU Reforma Mexico City
NIU Reforma Hotel Mexico City

NIU Reforma Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 46 out of 93 reviews
Rating 8 - Good. 29 out of 93 reviews
Rating 6 - Okay. 7 out of 93 reviews
Rating 4 - Poor. 7 out of 93 reviews
Rating 2 - Terrible. 4 out of 93 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tomás, Edmonton

Liked: Property conditions & facilities
Disliked: Cleanliness
The smell of urine in the washroom was bad
Stayed 1 night in Nov 2024

8/10 Good

guoping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great space and modern rooms
Stayed 1 night in Nov 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service
Everything was good
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIU Reforma
Nearby local points
Stayed 3 nights in Oct 2024

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Be ready to get no sleep because of noise, randomly run out of hot water, and getting stuck inside an old and dark elevator. They’re building a restaurant and construction noise starts as early as 8AM weekdays AND weekends. Front desk lady told me “yeah, they start early bc they finish early”; I understand normal noise bc of construction, but I don’t understand not waiting until at least 9 to use heavy equipment and the problem is that Windows have no insulation so you can hear EVERYTHING and you can feel cold air coming through windows. No soap in bathroom to wash hands. Had to ask for extra sheets and pillows for sofa bed because they were none at the unit. No housekeeping services (you can pay extra) and rooms were super dusty.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Staff & service, property conditions & facilities
Great staff. Convenient location. Great apartment
Stayed 3 nights in Oct 2024

6/10 Okay

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, property conditions & facilities
No nothing here
Stayed 4 nights in Oct 2024

2/10 Terrible

Alicia V

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was awful, they never came to clean, I had to asked for toilet paper, and clean Towels,I had to take the trash can out and asked the front desk lady for plastic bags to replace the one in the bathroom she said to call wherever I made the reservations to bring me toilet paper. I would not recommend this hotel not even to my worse enemy.
Stayed 7 nights in Oct 2024

8/10 Good

Nick

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First off I’ll say there is no AC. Not surprising being that it’s México but just a heads up for others, there is a Fan and AC really isn’t needed at least not in October as it is pretty cold outside. (Written by a Texan) the property is a little hidden so there was a little confusion. The front desk greater had no hospitality, she didn’t understand what we were asking and my husband is fluent in Spanish one time she told us “I’m not from around here” lol. We didn’t have toilet paper in our room we had to ask, never got fresh clean towels in our four day stay. The elevator broke having us climb to the 6 th floor after a night out. There is a roof Terrance which is nice and not listed. The property is new and clean. It is so loud at night I had to put the fan on high to drown out the commotion, the tv is at the foot of the bed handing from the ceiling and I knocked the crap out of my own head.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Norma

Great staff! Super clean. Walking distance to stores, food and transportation. Will definitely be back.
Stayed 8 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Mexico City and didn’t know what to expect. The moment I entered my room it felt so cozy and quiet. The hotel is located at a perfect spot near restaurants and convenience stores. Everything in a walking distance. Receptionists always greeting with a positive attitude. Will be recommending this hotel to friends and family!! Also, whenever I go back to Mexico City I will be booking this hotel once again!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS VERY CLOSE AND CONVENIENT!!!
Stayed 3 nights in Sep 2024

8/10 Good

Agustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good, some room for improvement. Pretty new building, they'll get there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit noise because of construction it wasn't finish still working on the building .other than that it was ok like the location a lot
Stayed 16 nights in Aug 2024

10/10 Excellent

Iris

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Ignacio

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location close to bus stations, good price beautiful room
Stayed 3 nights in Aug 2024

8/10 Good

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
They had no record of my booking. There is no front desk per se. Only a security guard who had to call someone else to ask about my booking. Otherwise, the room was nice and spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Power outage during the stay. Service is lacking.
Stayed 4 nights in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Juan Gualberto Montero, Salt Lake City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Padecimos mucho con el tema de que no había agua caliente debido a que usan paneles solares y eran días luviosos con poco sol , lo cual deberían de tener una segunda opción para estos casos , no se hace cambio de toallas ni sábanas, sin embargo en su descripción dice que es de manera diaria , la ubicación es maravillosa , es una propiedad totalmente nueva, el personal de vigilancia por que no hay recepción como un hotel muy atentos, amables y pendientes en todo momento , el Grrente cada que tenía una situación y le escribía respondía inmediatamente y daba solución pronta a cada una de las situaciones , aún le falta por terminar la Mayoría de las áreas comunes sin embargo siempre se nos dieron opciones de lugar para tomar desayuno, gimnasio en convenio , etc
Stayed 7 nights in Jul 2024

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is completely new!!! Well equipped rooms and all furniture and accessories are new!!! Great location! Walking distance to Reforma and Zona Rosa. They gave us a free bottle of sparkling wine and a couple of promo termos, very much appreciated!!!
Stayed 2 nights in Jun 2024