Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Exterior
In-room safe, blackout drapes, iron/ironing board, free WiFi
Bar (on property)
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Accessible)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel México City Centro Histórico

4-star hotel in Downtown Mexico City
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mexico City hotel also offers dry cleaning/laundry services, an elevator, and a water dispenser.

Novotel México City Centro Histórico is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Delia Bistró - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Roll-in shower (59 inches wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 348 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Pet fee: MXN 348 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 259 reviews
Rating 8 - Good. 56 out of 259 reviews
Rating 6 - Okay. 18 out of 259 reviews
Rating 4 - Poor. 4 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location in historic downtown Recommend to anyone looking for a very clean and comfortable place
Stayed 1 night in Nov 2024

8/10 Good

Jack

Stayed 2 nights in Dec 2024

10/10 Excellent

Heidy

Stayed 3 nights in Nov 2024

8/10 Good

Brian Ve

Stayed 4 nights in Nov 2024

8/10 Good

Susan

Traveled with family
Liked: Staff & service, property conditions & facilities
The place was clean m. Front desk was very friendly. Has elevators. Restaurant on premise. Close to transportation and shopping. Does not have a refrigerator in room
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura, Springville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Very clean. Very accomodating.
Stayed 4 nights in Nov 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this place. It met all my expectations. Very satisfied and definitely would consider it on my next visit there. The only thing it has no parking area, but for me that wasn't a big deal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Anthony and his team always bring us a baby chair for our toddler. You can order customized eggs at the complementary breakfasts buffet. Super convenient location
Stayed 4 nights in Nov 2024

10/10 Excellent

Beena Ajitbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property located very close to the historical center of Mexico City. Very convenient to go to Roma to hang out for dinner with very cheap uber service. Staff was very helpful and we loved the location as the local shopping and historical center.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable
Stayed 7 nights in Nov 2024

8/10 Good

MINA

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana-Elba

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't so walkable or near any restaurant.
Stayed 4 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel
Nice hotel in the heart of the city so easy access to nearby places. However there were several small items which held it back from being a great stay, such as lack of fridge, poor lighting, small room, robes, etc. This is more hotel you'd stay at for work.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and very comfortable rooms with friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

armando, pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent hotel
Stayed 3 nights in Oct 2024

8/10 Good

frainet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Aug 2024

6/10 Okay

Josh

Liked: Cleanliness, staff & service
How Did This One Meet Novotel's Standards?
I usually enjoy Novotels. This one is poorly assembled. The shower in our room leaked all over the floor. The plug came out of the wall when I unplugged my computer. The coffee maker didn't work well. And why wasn't there more than one hook to hang towels to dry? The neighborhood is a little sketchy. In all, it is functional. Just not great
Stayed 2 nights in Oct 2024

10/10 Excellent

Adreanna

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

6/10 Okay

Brenda, North York

Liked: Cleanliness, staff & service
Ok but wouldn't book again
Stayed 7 nights in Oct 2024

10/10 Excellent

Ariadna

Stayed 1 night in Sep 2024

8/10 Good

Maria Del Pilar Lozano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024