Novotel México City Centro Histórico

4.0 star property

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Photo gallery for Novotel México City Centro Histórico

Exterior
Executive Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Bar (on property)
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pet friendly
  • 24/7 front desk
  • Laundry
$73
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090
  • Zócalo
    ‪14 min walk‬
  • Palacio de Bellas Artes
    ‪15 min walk‬
  • Alameda Central
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪6 min drive‬

Room options

Superior Room, 1 King Bed (Accessible)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

7.6 out of 10
Good
(15 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Novotel México City Centro Histórico

4-star hotel in Downtown Mexico City
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers dry cleaning/laundry services, an elevator, and a water dispenser.

Novotel México City Centro Histórico is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Delia Bistró - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Roll-in shower (59 inches wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 348 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Pet fee: MXN 348 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 361 reviews
Rating 8 - Good. 75 out of 361 reviews
Rating 6 - Okay. 21 out of 361 reviews
Rating 4 - Poor. 6 out of 361 reviews
Rating 2 - Terrible. 6 out of 361 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carl, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Yesenia

Stayed 6 nights in Feb 2025

10/10 Excellent

Chad

Stayed 4 nights in May 2025

10/10 Excellent

Jeanelle

Stayed 4 nights in Apr 2025

10/10 Excellent

Carl, Montreal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fairly new and very clean snd nice. Staff is very friendly and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and very well maintained. Check-in and check-out very smooth. An excellent experience. Mobile key could be improved, particularly in the elevator.
Stayed 5 nights in May 2025

10/10 Excellent

Nelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A New Place To Stay en Centro Histórico.

Very new and comfortable hotel. I stayed before and they have added "Breakfast Included" option. It is an OK buffet style which needs to improve the items offered. The staff is attentive and very nice/polite.
Stayed 2 nights in Apr 2025

10/10 Excellent

Savanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 6 nights in May 2025

10/10 Excellent

Gloria

Stayed 6 nights in Apr 2025

8/10 Good

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet didn't work well throughout the entire stay.
Stayed 12 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Teresa Mercedes Santander

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel, placed in a sketchy area near main tourist attractions
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Apr 2025

8/10 Good

Jyoti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and nice however surroundings were not good. Restaurant staff was friendly but overall service was not good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Franco

Stayed 4 nights in Apr 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was modern and the walls were well-built so I didn't feel I was disturbed by my other guests.
Stayed 5 nights in Feb 2025

8/10 Good

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Gloria Leticia Velasquez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, everything was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and helpful
Stayed 4 nights in Apr 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Mathew

Stayed 1 night in Apr 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Mar 2025

2/10 Terrible

Aparna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn’t change sheets even after requesting Charges money for shower caps . Never heard of that before
Stayed 4 nights in Mar 2025