A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Novotel México City Centro Histórico offers 82 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mexico City hotel also offers dry cleaning/laundry services, an elevator, and a water dispenser.
Novotel México City Centro Histórico is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Delia Bistró - This bistro specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
A bar/lounge
A restaurant
Restaurants on site
Delia Bistró
Conveniences
24-hour front desk
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 348 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 300 per person
Pet fee: MXN 348 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City
Novotel México City Centro Histórico Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 156 out of 228 reviews" "
10 - Excellent
156
Rating 8 - Good. 46 out of 228 reviews" "
8 - Good
46
Rating 6 - Okay. 17 out of 228 reviews" "
6 - Okay
17
Rating 4 - Poor. 4 out of 228 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 228 reviews" "
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Mazharul, Brooklyn
Traveled with partner
Oct 10, 2024
Liked: Cleanliness
Didn’t think it was fair to charge $88 to stay for an extra day for a basic room while there wasn’t many guests staying in the hotel.
This place is clean, convinient, and centric. About a 10 minute walk on 20 de Noviembre takes you right to the Zocalo, or centro historico. Its safe, and quiet. Our room was clean, and spacious, the only complaint is that water spills out of the shower and floor gets wet. Overall a good stay.
I had a really bad experience in this Hotel. I got bit while being in both beds and ended up paranoid in the last 2 nights. My plan did not go as planned with the people I agreed to stay with and felt I was in over charged due to the changes which I was given wrong information for. Lastly, the towels in my room were dirty as if they weren’t wash (2) to be specific, thank god I had my personal one and so my mother. Overall, great area to stay in but not the best hotel. Won’t be coming back and won’t recommend either. I have pictures of the above if needed.
Hotel itself was good and staff were friendly. No complaints about this.
My only complaint is that the hotel refused to refund for checking out early. Aiirline was going on strike and I was forced to leave early, so hotel should have refunded for these unavailable circumstances.
Shehaan
Stayed 5 nights in Sep 2024
6/10 Okay
diamarys, Canyon Contryca
Traveled with partner
Sep 14, 2024
Liked: Amenities
El WiFi era muy malo y el servicio de taxis del lugar nunca llegó
Perfect location in the middle of all the fun in the historic city center. Staff were amazing. Get it with the breakfast included. Nice, modern, boutique style hotel. Loved it! Highly recommend!
La propiedad está hermosa el servicio excelente el staff muy amable y servicial lo cuarto muy cómodo y limpio lo único es la dirección que es y poco confusa pero de lo demás excelente