*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 3 restaurants. Wireless Internet access is complimentary. This 4-star property offers access to a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 215 square feet (20 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers tour/ticket assistance, concierge services, and a front-desk safe. Parking is available onsite for a surcharge.
Novotel Mexico City Toreo is a smoke-free property.
- Coworking spaces
- Organic food
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Conference space
- Business center
- Vegan menu options available
- Tours/ticket assistance
- Covered parking
- Vegetarian menu options available
- Secured parking
- Bulk dispenser for toiletries
- Free WiFi
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- Smoke-free property
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Safe-deposit box at front desk
- Conference space size (meters) - 20
- Number of meeting rooms - 5
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- Conference space size (feet) - 215
- Banquet hall
- Vegetarian breakfast available
- Total number of rooms - 168
- Accessible airport shuttle
- Airport transportation (surcharge)
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
Room Amenities
Novotel Mexico City Toreo offers 168 air-conditioned accommodations with minibars and safes. 50-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Naucalpan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Soundproofed rooms
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Plasma TV
- TV size: 50
- TV size measurement: inch
- Rainfall showerhead
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Toothbrush and toothpaste available on request
- Number of days between towel changes: 2
- Change of towels (on request)
- Number of days between bed sheet changes: 2
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Novotel Mexico City Toreo has 3 restaurants on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 299 per person
- Airport shuttle fee: MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)
- Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
- Covered valet parking fee: MXN 120 per night (in/out privileges)
- Pet fee: MXN 350 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 1:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests can access their rooms with a mobile device.
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Credit card pre-authorization
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive food waste policy
Comprehensive recycling policy
Pets cannot be left unattended
Contactless check-out is available
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
No cribs (infant beds) available
Property does not follow a brand or regulatory agency's sanitization guidelines
LGBTQ friendly
Parking height restrictions apply
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 350 per pet, per night
- Dogs and cats only
- 1 total (up to 33 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Only registered guests are allowed in the guestrooms.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
Guests can access their rooms with a mobile device.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Novotel Mexico City Toreo
- Novotel Mexico City Toreo Hotel
- Novotel Mexico City Toreo Naucalpan
- Novotel Mexico City Toreo Hotel Naucalpan
- Novotel Mexico City Toreo (Opening July 2021)
- Novotel Mexico City Toreo (Opening June 2020)
- Novotel Mexico City Toreo (Opening March 2021)
- Novotel Mexico City Toreo (Opening August 2021)
- Novotel Mexico City Toreo (Opening November 2020)
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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