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ONTO Tonalá Mexico City

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ONTO Tonalá Mexico City

City Apartment | Premium bedding, down comforters, soundproofing, free WiFi
Reception
Rooftop terrace
Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services
Classic Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Outdoor Space

Explore the area

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Cibeles Fountain
    ‪6 min walk‬
  • U.S. Embassy
    ‪13 min walk‬
  • Reforma 222
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down comforters, soundproofing, free WiFi

Deluxe Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment | Premium bedding, down comforters, soundproofing, free WiFi

City Apartment

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | Premium bedding, down comforters, soundproofing, free WiFi

Classic Apartment

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

HOTEL LUCA

Breakfast included
Spa
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (204)
The price is $285
per night
$340 total
includes taxes & fees
Feb 16 - Feb 17
HOTEL LUCA

About this property

ONTO Tonalá Mexico City

4-star aparthotel in Roma Norte
A rooftop terrace, concierge services, and dry cleaning are available at this smoke-free aparthotel. Other amenities include laundry facilities, a 24-hour front desk, and a communal living room. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include premium bedding and a down comforter, and also available are a dining area and Netflix.
ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and hair dryers. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily.

ONTO Tonalá Mexico City features a rooftop terrace, multilingual staff, and concierge services. This Mexico City aparthotel also offers laundry facilities, dry cleaning/laundry services, and a communal living room. The property has a 24-hour front desk.

ONTO Tonalá Mexico City is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 44 units
  • Built in 2023
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

Property is also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

ONTO Tonalá Mexico City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 35 reviews" "
Rating 8 - Good. 6 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

9.6/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024

4/10 Poor

Renato

Traveled with group
Disliked: Room comfort
Disappointing
No air conditioning.
Stayed 5 nights in Apr 2024

2/10 Terrible

Lara

Stayed 7 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Staff was excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2024

2/10 Terrible

Robert

Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.
Stayed 4 nights in Feb 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort
Perfect apartment hotel to fall in love with CDMX
We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
Stayed 7 nights in Feb 2024

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, room comfort
Beautiful Hotel - needs A/C
The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Stayed 4 nights in Feb 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and beautiful property. Will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

michael

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Great base to explore and very friendly staff
I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
Stayed 5 nights in Jan 2024

8/10 Good

YUER

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.

6/10 Okay

Peter

Liked: Cleanliness
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
Stayed 4 nights in Jan 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Stayed 5 nights in Dec 2023

6/10 Okay

Ali

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Good looking property, terrible infrastructure.
This building is new and great looking but the infrastructure is terrible. Water heater only works for 5 minutes. There is not air conditioning. No heating no cooling, which makes your sleep miserable. There are very loud clubs around the property. Electrical power blows up if you use the power outlet when the water heater is working, which then the handyman has to change the wires and fuses.(see my picture after we used the blowdryer)
Stayed 4 nights in Dec 2023

10/10 Excellent

hollie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Edwardo

Liked: Cleanliness, room comfort
New boutique hotel
They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
Stayed 1 night in Dec 2023

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and accommodating. The area is full of dining options.

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terminación y decoración impecable! Excelente servicio de personal! Centrico y de facil acceso a toda la ciudad
Stayed 4 nights in Aug 2024