2/10 Terrible
Roberto, Long Beach
Mar 26, 2025
Disliked: Cleanliness, property conditions & facilities
I usually don’t make this kind of comments but the property has very poor maintenance.
In the room was mold and the paint was coming off the walls.
The main knob door was falling apart, the refrigerator wasn’t working, was ask for more towels because the ones we had were like sand paper including the bathroom floor mats had holes and very old and stained, they advertised that they had pretty much that it was equipped with utensils (which there was none and missing a lot of pots so we couldn’t even cook, bed was very uncomfortable and couldn’t sleep much, the balcony seemed like it doesn’t get cleaned because there were old cigarette buts, the balcony shades were old and damaged, the property elevator is old makes a lot of noise and the elevator door is very dangerous, my girlfriend’s leg got stuck in the door and won’t open so we were lucky that I was right outside and push the outside button to reopen the door, same thing happened to me but it was my arm. I notified the front desk and they’re answer
Roberto
Stayed 2 nights in Mar 2025