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Sevilla Palace Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Exterior
Interior entrance
Panoramic Suite, 2 Queen Beds, City View, Tower | 1 bedroom, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | 1 bedroom, in-room safe, desk, laptop workspace

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(68 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Master

1 bedroom, in-room safe, desk, laptop workspace

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Suite Master

1 bedroom, in-room safe, desk, laptop workspace

Single Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

1 bedroom, in-room safe, desk, laptop workspace

Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About this property

Sevilla Palace Hotel

4-star hotel in Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool and an indoor pool, Sevilla Palace Hotel provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite secured self parking and valet parking are complimentary.

Sevilla Palace Hotel has designated areas for smoking.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1628 out of 2579 reviews
Rating 8 - Good. 565 out of 2579 reviews
Rating 6 - Okay. 215 out of 2579 reviews
Rating 4 - Poor. 82 out of 2579 reviews
Rating 2 - Terrible. 89 out of 2579 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Ivan

Liked: Cleanliness, property conditions & facilities
I didn’t like that my room was cleaned even though I had put do not disturb sign, it really took me out of my trip
Stayed 1 night in Mar 2025

10/10 Excellent

Graciela Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 my favorite
Stayed 2 nights in Feb 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

aline jennifer

Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

8/10 Good

Angel, Columbus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for those who enjoy exploring the city on foot. The hotel is conveniently situated near Plaza de la Reforma, the Monument to the Revolution, and is within walking distance of Bellas Artes. Additionally, the hotel staff is friendly and always ready to assist guests.
Stayed 2 nights in Mar 2025

6/10 Okay

Shubham

Business traveler
Disliked: Cleanliness
The stay was good. The wifi problem still exists, its very very slow.
Stayed 7 nights in Mar 2025

6/10 Okay

Vineet

Stayed 1 night in Mar 2025

8/10 Good

Barbara Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

edamir

Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Well run and very clean. I stay there regularly and have never had a bad experience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were polite and helful, everything worked, the hotel is in a great location hallway between the Zocala (central square) and the Bosque Chapultepec (huge park with many attractions). Buses and taxis outside the front door, subway stations Revolucion and Hidalgo a short walk away. Breakfast in the restaurant was good. We didn't try having dinner at the hotel, but I'm sure it would be good. The rooftop pool was a great place to relax after walking all day. The water was warmer than I would like if I was looking to cool off in the afternoon, but evenings got chilly as soon as the sun went down, so the warm water was good for that. If I could change anything about hotel, it would be having a balcony for stepping outside and getting fresh air in the room. But the ventilation system was good, so that's not really a complaint, just a preference.
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a convenient location and a great staff

My plane has a delay an I tried several times to contact the property to let them know I will arrive late, but their reservations' department asked me for their confirmation code. They did not take Hotel's itinerary number or my name. Fortunately, my stay was totally paid and I can get a room upon my arrival at 3 am.
Stayed 3 nights in Feb 2025

8/10 Good

ANTONIO

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Una escapada fabulosa

Hotel excelente Una relación precio calidad muy buena Regresaremos pronto
Stayed 1 night in Mar 2025

4/10 Poor

Jose M

Stayed 1 night in Mar 2025

8/10 Good

Amir

Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ma Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Humberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jorge Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80s Hotel

Excelente ubicación, se podria filmar una pelicula de loa alao 80s todos sigue igual pero esta en buenas condicines.
Stayed 1 night in Feb 2025

6/10 Okay

Jacklyn

Traveled with family
Good area to stay in but very average hotel. Only would return if absolutely needed to
Stayed 5 nights in Oct 2024

4/10 Poor

N, Mesquite

Traveled with family
Disliked: Cleanliness, staff & service, amenities
One waiter felt the need to remind me to leave a tip, very low-rent attitude. Terrible experience with the front desk and the room was not good.
Stayed 4 nights in Oct 2024

6/10 Okay

omar

The location is great , but the hotel is old , bathrooms no fan , shower extremely small barely one person fit, over all is decent
Stayed 3 nights in Feb 2025

6/10 Okay

gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025