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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Interior entrance
Buffet
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Senate of the Republic
    ‪2 min walk‬
  • Monument to the Revolution
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | In-room safe, desk, laptop workspace, iron/ironing board

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | In-room safe, desk, laptop workspace, iron/ironing board

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Fiesta Americana Reforma

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2935)
The price is $128
per night
$153 total
includes taxes & fees
Mar 8 - Mar 9
Fiesta Americana Reforma

About this property

Sevilla Palace Hotel

4-star hotel in Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool and an indoor pool, Sevilla Palace Hotel provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite secured self parking and valet parking are complimentary.

Sevilla Palace Hotel has designated areas for smoking.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1482 out of 2359 reviews
Rating 8 - Good. 524 out of 2359 reviews
Rating 6 - Okay. 196 out of 2359 reviews
Rating 4 - Poor. 80 out of 2359 reviews
Rating 2 - Terrible. 77 out of 2359 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like a home away from home.
Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

Stayed 1 night in Oct 2024

8/10 Good

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Outdated hotel but very clean. Friendly staff responded promptly to issues/requests. Good price for the area. Swimming pool was warm and clean. Hot tub was out of service at the time of visit.
Stayed 1 night in Nov 2024

2/10 Terrible

LUIS ALBERTO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Even though I booked and paid, for some reason my reservation did not appear in the system. Orbitz called several times and they never answered the call. The people at the reception were not very available to help me.
Stayed 2 nights in Nov 2024

4/10 Poor

Pamela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a lot more you could do to make your English speaking clients stay better You need brochures advertising city tours. Meals in your Restaurant need improvement we ate there once and that was enough. Meal was cold and took a long time. The room. The drain was blocked, the bathroom smelled of sewerage. Furniture extremely dated. No bar fridge tea making facilities could be improved. The Restaraunt wanted to charge for a couple of Tea Bags-Really. I would not stay there again.
Stayed 5 nights in Nov 2024

10/10 Excellent

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and facilities excellent…
Stayed 7 nights in Nov 2024

10/10 Excellent

Adelaida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Irma

Liked: Cleanliness, property conditions & facilities
I liked the safety and convenience of the area
Stayed 4 nights in Nov 2024

10/10 Excellent

LUIS MANUEL

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Tor

Stayed 4 nights in Nov 2024

10/10 Excellent

Lorena Reyes

Stayed 1 night in Oct 2024

10/10 Excellent

CONG

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Luis

Liked: Cleanliness
Disliked: Amenities
Location
Stayed 3 nights in Nov 2024

4/10 Poor

Martha E

Business traveler
Disliked: Property conditions & facilities
El hotel tiene un problema con el sistema hidraulico de los baños, el olor es horrible y me toco llamar a mantenimiento para que subieran a aplicar algo para eliminar esos olores. Con relacion al recibo de paquetes me tocos perder como 30 minutos para ubicar un paquete que me habian dejado en recepcion, por que ellos no sabian donde estaba.
Stayed 3 nights in Nov 2024

10/10 Excellent

J.C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tozer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo el hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and service
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Decent hotel in a convenient location
Decent hotel in a convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

valentina

Stayed 5 nights in Nov 2024

10/10 Excellent

luis, Fort Washington

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

8/10 Good

Bladimiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Eduardo

Nice
Stayed 11 nights in Oct 2024

8/10 Good

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024