Sevilla Palace Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Restaurant
Interior entrance
Buffet
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Senate of the Republic
    ‪2 min walk‬
  • Monument to the Revolution
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

Single Suite Master

  • Sleeps 2
  • 1 King Bed

Suite Master

  • Sleeps 4
  • 2 Queen Beds

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

Room Standard

  • Sleeps 2
  • 1 Queen Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sevilla Palace Hotel

4-star hotel in Reforma
2 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool and an indoor pool, Sevilla Palace Hotel provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite secured self parking and valet parking are complimentary.

Sevilla Palace Hotel has designated areas for smoking.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (11 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1434 out of 2277 reviews" "
Rating 8 - Good. 507 out of 2277 reviews" "
Rating 6 - Okay. 189 out of 2277 reviews" "
Rating 4 - Poor. 77 out of 2277 reviews" "
Rating 2 - Terrible. 70 out of 2277 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible gimnasio
El gimnasio está muy viejo, le faltan aparatos y pesas, las caminadoras no servían. Pésimo ese servicio
Stayed 2 nights in Oct 2024

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here because they have a heated pool that I can exercise in and a hot tub that is actually hot!!
Stayed 5 nights in Oct 2024

6/10 Okay

Alberto

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Is good if you goal is good location
Stayed 1 night in Oct 2024

10/10 Excellent

Aldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Julio, Monterrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy cerca de todos lados, zona muy segura y de fácil acceso
Stayed 1 night in Oct 2024

2/10 Terrible

GRACIELA

Mi problema fue que hice la reservación pagandola, quise cambiar la fecha y no lo quisieron hacer, querían que pagara más del doble!!! Pues no, preferí perderla, literal les regalé mi dinero 😡😡😡, no es justo que no quieran hacer el cambio de fecha, estoy de acuerdo en que hubieran cobrado quizá una pequeña diferencia, pero no más del doble!! Pésimo
Stayed 1 night in Oct 2024

6/10 Okay

KARLA

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Olor a drenaje
La atencion fue excelente, adicional la habitacion no la entregaron mucho antes, las camas son super comodas, el unico inconveniente es que el baño tenia olor a drenaje, estuvimos en el piso 21, anteriormente me he hospedado ahi en 4 ocasiones y nunca habia pasado
Stayed 1 night in Oct 2024

10/10 Excellent

Graciela

Stayed 2 nights in Oct 2024

8/10 Good

SUNGWOO, Apodaca

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The only thing is that when the bed is not clean, by body itches. That happened the first night. Everything else other than that was ok.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos muy limpios y excelente trato de los empleados
Stayed 2 nights in Oct 2024

10/10 Excellent

EDUARDO

Stayed 1 night in Jun 2024

10/10 Excellent

BERENICE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos Gabriel

Business traveler
Best hotel in the area, good service, great price.
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated, but rooms are big and service excellent. You cannot beat the location.
Stayed 1 night in Oct 2024

8/10 Good

Katia

Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Eugenia Crisanta

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Amelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Senen, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
💯
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Huele feo el elevador. Salí 7 veces y en ninguna ocasión abrió mi llave. En todas tuvieron que subir abrirme. Desesperante
Stayed 2 nights in Oct 2024