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Sofitel Mexico City Reforma

5.0 star property

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Photo gallery for Sofitel Mexico City Reforma

Exterior detail
Premium bedding, minibar, in-room safe, desk
3 bars/lounges, rooftop bar, cocktail bar
3 bars/lounges, rooftop bar, cocktail bar
Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500
  • Angel of Independence Monument
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪3 min drive‬
  • Zócalo
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Angel of Independence View)

  • City view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

Premium bedding, minibar, in-room safe, desk

Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Club Lounge Access, Executive Level (Reforma View)

Junior Suite, Club Lounge Access, Executive Level (Reforma View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Club Lounge Access, Executive Level (Reforma View)

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Skyline View)

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Angel of Independence Skyline View)

Superior Room, 2 Double Beds (Angel of Independence Skyline View) | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Angel of Independence Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

  • City view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

  • City view
  • 1582 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

View from room

Superior Room, 1 King Bed (Angel of Independence View)

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Angel of Independence Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

  • City view
  • 3391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, Club Lounge Access, Executive Level (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, Club Lounge Access, Executive Level (Skyline View)

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Mexico City Reforma

5-star hotel in Reforma
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sofitel Spa with L´Occitane has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Sofitel Mexico City Reforma features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers spa services, concierge services, and 24-hour room service. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Mexico City Reforma is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Children aged 6 and younger eat free breakfast.
BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bajel - This bistro specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Cityzen - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open select days.
Free House - Onsite cocktail bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 37 for adults and USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Sofitel Mexico City Reforma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 726 out of 834 reviews
Rating 8 - Good. 58 out of 834 reviews
Rating 6 - Okay. 24 out of 834 reviews
Rating 4 - Poor. 12 out of 834 reviews
Rating 2 - Terrible. 14 out of 834 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 3 nights in Feb 2025

10/10 Excellent

Anis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suite
Stayed 6 nights in Feb 2025

10/10 Excellent

Alex, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel in a great neighborhood. Service was wonderful. Would definitely go back
Stayed 3 nights in Feb 2025

8/10 Good

MARCELA

Stayed 5 nights in Feb 2025

10/10 Excellent

Swati, Boston

Stayed 3 nights in Feb 2025

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff, beautiful rooms with beautiful views!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denny

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and time in CDMX
Stayed 3 nights in Feb 2025

10/10 Excellent

Rupal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at Sofitel. We could not have picked a better area to stay. It was our first time and we had a great experience!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, excellent location in Mexico City. Super attentive staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jazmin, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is probably the best place I’ve ever stayed. Yes it is pricey, but I feel it is worth the cost. The hotel is very clean, has great amenities, and the staff is very helpful. I was celebrated several times for my birthday during the trip, and always felt welcomed and appreciated. 10/10 would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel to everyone
Stayed 6 nights in Jan 2025

10/10 Excellent

haleh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms and shower, great rooftop bar. Excellent breakfast but average dinner. This hotel is quite a distance away from the shopping area and Roma. North.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

Noelle Erika von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Pool on 38th floor amazing while watching the sunset. Will stay here again for sure.
Stayed 3 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were always available and happy to help. Great bars/restaurants on site
Stayed 5 nights in Jan 2025

10/10 Excellent

Hai

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Osmand, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Felix Altamirano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el único lugar k tuvimos mala experiencia fue en el bar k está en el piso mas alto ! Fuimos a celebrar los 21 años de mi hija y el Cervicio estuvo pésimo
Stayed 4 nights in Jan 2025

10/10 Excellent

SERGIO

Traveled with family
Liked: Amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laleh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for Mexico City

Excellent value for money in perfect location. Helpful staff especially the cleaning staff who always made sure our water supply was stocked and we had enough clean towels etc. Natalya at the front desk was particularly helpful. Would definitely recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 5 nights in Dec 2024