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Capitalia - ApartHotel - San Angel Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capitalia - ApartHotel - San Angel Inn

Terrace/patio
Courtyard
Deluxe Suite | Premium bedding, in-room safe, desk, soundproofing
Deluxe Suite | Living area | 39-inch flat-screen TV with cable channels, TV
Courtyard

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Outdoor Space
    Outdoor Space
  • Free WiFi
    Free WiFi

Explore the area

Map
Mexico City
  • Diego Rivera and Frida Kahlo House Studio Museum
    12 min walk
  • Bazar del Sabado
    17 min walk
  • San Jacinto Plaza
    18 min walk
  • Mexico City (MEX-Mexico City Intl.)
    32 min drive

Room options

View all photos for Executive Suite

Executive Suite | Living area | 39-inch flat-screen TV with cable channels, TV

Executive Suite

  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | 39-inch flat-screen TV with cable channels, TV

Deluxe Suite

  • 602 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Living area | 39-inch flat-screen TV with cable channels, TV

Junior Suite

  • 624 sq ft
  • Sleeps 3

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The price is $60
per night
$69 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Capitalia - ApartHotel - San Angel Inn

4-star aparthotel in Alvaro Obregon
Along with a fitness center, this smoke-free aparthotel has 24-hour room service and a business center. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchenette with a refrigerator, a microwave, and a dishwasher. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a sitting area and a coffee/tea maker.
Capitalia - ApartHotel - San Angel Inn offers 22 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the aparthotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly aparthotel also offers a fitness center, a library, and a terrace. Concierge services and wedding services can be provided.

Capitalia - ApartHotel - San Angel Inn is a smoke-free property.

24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Champagne service
  • Private picnics
  • Room service (24 hours)

Bedrooms

  • Pillow menu
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 420 square feet of conference space
  • Business center
  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 22 units
  • 5 floors
  • Built in 2014
  • Garden
  • Property does not allow children
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Stara San Angel
Stara San Angel Inn
Stara San Angel Inn Mexico City
Stara San Angel Mexico City

Capitalia - ApartHotel - San Angel Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 177 reviews" "
Rating 8 - Good. 42 out of 177 reviews" "
Rating 6 - Okay. 22 out of 177 reviews" "
Rating 4 - Poor. 9 out of 177 reviews" "
Rating 2 - Terrible. 17 out of 177 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalinda

Stayed 1 night in Jul 2024

4/10 Poor

Verónica

Liked: Cleanliness
Disliked: Room comfort
They couldn't open the door. We waited an hour to get another room. No A/C Terrible
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will definitely come back. Great customer service, location and room
Stayed 1 night in Jul 2024

4/10 Poor

Marialuisa

Traveled with family
Disliked: Property conditions & facilities
Property is poorly kept. I have stayed here before and it’s declined. Balcony door knob broken, no lights in hallway so I can’t see stairs, body wash smells like floor cleaning soap, cooling unit heats and makes lots of noise. Light controls are only in central panel, no more tablet to manage them. If you need tissue or other there is no one to help you.
Stayed 1 night in Jun 2024

6/10 Okay

María Luisa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Maintenance of property is poor. The knob to the balcony was broken; tiles in bathroom were cracked, the air conditioning unit heats instead of cooling. I asked for tissues never got them. The body wash smells like floor cleaning soap. It’s sad to see this being poorly ran - it was great when it first opened, even a few years back was still goo

6/10 Okay

Jenn

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property looked great overall. Our room had a portable air conditioner, but it only blew hot air which made the room incredibly hot. Outside was nice and cool at night, but the handle to our patio was broken off completely and we could not open it to allow cool air flow into our room. We contacted the lobby several times about it, but they did not fix it or move us to another room. They provided an extra fan, but sadly, it wasn’t enough to cook us down as the air in the room was hot. We stayed a week and it would’ve been nice if we weren’t constantly sweating while in our room.
Stayed 7 nights in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Our stay was disappointing. There was no air conditioning, only cheap fans. The room was over 35°C, making it impossible to sleep. With the sliding door open, the street noise from traffic was unbearable. Despite claiming 24/7 response, we had to wait until the next day for any reply. I strongly advise finding accommodation elsewhere in the city with proper cooling. Additionally, our request for a partial refund was ignored by the owner.
Stayed 2 nights in Jun 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the property, there was only one real complaint. The water was out for a period of time, that was not fun. And they did not refill the coffee pods, we had to ask for more on day-3 and 4.
Stayed 5 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite, attentive, and, helpful. I would stay here again.
Stayed 3 nights in May 2024

4/10 Poor

irwin, Montreal

Disliked: Amenities, property conditions & facilities
No air conditioning! Very hot. Bathroom had a urine smell. Housekeeping forgot to give towels and some coffee pods in the morning
Stayed 10 nights in Apr 2024

10/10 Excellent

Roland

Liked: Cleanliness, room comfort
For us it was the reigth place, as we were living 45 yaers on the same street. The room was very nice as well as the service.
Stayed 27 nights in Apr 2024

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I did not like was the hour and 10 minutes drive from cancun airport
Stayed 9 nights in Apr 2024

8/10 Good

Pedro

Stayed 5 nights in Apr 2024

6/10 Okay

Arturo, Santa Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice inside, and I liked the code option instead of a key. However, the street was SUPER NOISY, and it was difficult to sleep, with truck noises until 11 pm and starting at 5 am. Not very walkable area.
Stayed 3 nights in Feb 2024

2/10 Terrible

Chengchang

Liked: Cleanliness
Disliked: Amenities
The stay was nice until I wanted to extend my stay there. The property manager was so rude and forced and pushed me to move out when the new room was not ready for me to move in at all. He even threatened me on WhatsApp in all ways, including they had to enter my room. Unfortunately, I forgot his name but I think he is in charge of and manage all the rooms in different buildings. This horrible and awful experience gave me a lot of trauma. I can't believe that the manager can be so rude to customers who has been living there for 10 days and was going to extend for a long stay. Also, I have to mention, be ready for the noise by the street, the traffic is very busy and the noise can let you up all night. If you don't belive in me try some of their rooms by the street and you will know what I'm saying. It's not just the normal noise, I'm not sensitive with noise and sound at all, but I still can't stand it and can't sleep at all. Be careful when you book.
Stayed 9 nights in Feb 2024

4/10 Poor

sandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sadly disappointed with our stay here. PROS: spacious, clean, nice washoom CONS: NOISY street traffic overwhelming - very difficult to sleep, kitchenette poorly equipped, "smart" lighting system a pain to operate, and staff in reception had no knowledge of the area nor spoke any English.
Stayed 4 nights in Feb 2024

2/10 Terrible

Joaquin

Disliked: Cleanliness
Not cleaning Not towels Very good collecting fees for cleaning
Stayed 3 nights in Jan 2024

10/10 Excellent

ANTONIETA

Liked: Cleanliness, amenities, property conditions & facilities
Clean, ample, pristine upkeep, staff courtesysnd efficency, convenient to Perisur Mall
Stayed 8 nights in Jan 2024

6/10 Okay

Kenichi

Business traveler
Liked: Property conditions & facilities
Can’t sleep because too close to the street. Noisey !!
Stayed 2 nights in Jan 2024

2/10 Terrible

Marco

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is under a new management and its bad.i was there 9 days and my towels were the same, cleaning lady said every 7days.. i never had clean towels called the main office, same thing. If you have company, they have to leave by 10 pm , if you go out , you must knock at the door to get in.. I won't be back , and its not cheap either.
Stayed 9 nights in Aug 2023

2/10 Terrible

Blanca, Antiguo Cuscatlan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel does bot AC as advertised on expedia , employees are rude, worst hotel in the area.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities
I would stay at the hotel again because of the convenience, my only concern is the traffic noise.

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
This is the first property I’ve ever stayed at that charges you to use the in-room coffee maker. Don’t fall prey like I did to their generous shelling of Nespresso pods only to receive a steeply upmarked bill upon checkout ($4 per pod). In-room telephones connecting you to the front desk don’t work, nor their elevators’ room key sensors. Rooms don’t have light switches — illumination is controlled by an overly-complicated monitor that, again, you’re left to figure out on your own since the in-house phones don’t work. The air conditioning unit was extremely noisy and only cooled off the room briefly every 30 minutes, blowing lukewarm air throughout the room. Perhaps the only bright side to my stay was how warm and welcoming are the maintenance and front desk staff.
Stayed 2 nights in May 2023

6/10 Okay

Joshua

Business traveler
Liked: Cleanliness
Disliked: Amenities
I have stayed at Stara, now owned by Capitalia, for many years for business. Note that the sign outside still remains to be Stara to avoid any confusion. All rooms are nice, we had the top floor and these two rooms are large and very nice. There used to be breakfast, lunch and Dinner served on the roof top patio. Breakfast included in the room fee and this made life easy instead of having to walk to the city center of San Angel which is about a 15 minute walk each way. The staff is always great, but missing amenities are in need of being addressed. Capitalia can't expect people to eat an overpriced snickers bar and an 11 dollar bottle of water for breakfast or dinner and be happy about it. If improvements are made, then I'd recommend this place, but I can tell you I will take my business elsewhere in the future if some thing as simple as food service cannot be addressed. 4 months ago at least they had a small kitchen downstairs that could cook a simple breakfast but that is now gone too. This is a disappointment as I have been staying here for almost 10 years for business and have spent tens of thousands of US dollars to stay here. Best of luck!
Stayed 3 nights in Feb 2023