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Capitalia - ApartHotel - San Angel Inn

4.0 star property

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Photo gallery for Capitalia - ApartHotel - San Angel Inn

Terrace/patio
Junior Suite | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Deluxe Suite | Living area | 39-inch flat-screen TV with cable channels, TV
Courtyard
Junior Suite | Premium bedding, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Kitchen
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Mexico City
  • Diego Rivera and Frida Kahlo House Studio Museum
    ‪12 min walk‬
  • Frida Kahlo Museum
    ‪6 min drive‬
  • Six Flags México
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Living area | 39-inch flat-screen TV with cable channels, TV

Executive Suite

  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | 39-inch flat-screen TV with cable channels, TV

Deluxe Suite

  • 602 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Dining room

Junior Suite

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Capitalia - ApartHotel - San Angel Inn

4-star aparthotel in Alvaro Obregon
Along with a fitness center, this smoke-free aparthotel has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchenette with a refrigerator, a microwave, and a dishwasher. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include a balcony and 24-hour room service.
Capitalia - ApartHotel - San Angel Inn offers 22 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the aparthotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 420 square feet (39 square meters) include conference space. This luxury aparthotel also offers a fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Capitalia - ApartHotel - San Angel Inn is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 1:00 PM on weekdays.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Weekday continental breakfast available 7:00 AM to 1:00 PM for a fee: MXN 500 per person
  • Champagne service
  • Private picnics
  • Room service (24 hours)

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 420 square feet of conference space
  • Business center
  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 22 units
  • 5 floors
  • Built in 2014
  • Garden
  • Property does not allow children
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 500 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Stara San Angel
Stara San Angel Inn
Stara San Angel Inn Mexico City
Stara San Angel Mexico City

Capitalia - ApartHotel - San Angel Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 218 reviews
Rating 8 - Good. 53 out of 218 reviews
Rating 6 - Okay. 32 out of 218 reviews
Rating 4 - Poor. 13 out of 218 reviews
Rating 2 - Terrible. 18 out of 218 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Christian

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
only one thing to say about this place... STAY AWAYYY!!!!! I wanted to take the risk of staying at this place even tho for the reviews , because the convenience price and for the location... SERIOUS MISTAKE! When I got to my room, to my surprise, there were many imperfections. The light in the closet did not work, the stove did not work as well, the window that faced the bedroom did not close 100 percent and the kitchen light was ON all the time, which meant that every night I had to remove the key to turn off the light so I could rest, but when I removed it, the entire apartment turned off, which meant that every night if I wanted to go to the bathroom I had to use my cell phone flashlight to see. I reported the situation many times and they just ignored me. Another small detail cleaning service is not included. which seems outrageous to me. So I limited myself to cleaning the room when those services came included in the reservation... the same with the trash if you as a guest not pick it up, they will never do... Towels and toilet paper you have to ask downstairs to get them, if not, you will never have them. Thanks to ENUE the security guy. beyond and above!
Stayed 8 nights in Jan 2025

6/10 Okay

Christian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property well located! A little bit loud because is very traffic area!
Stayed 1 night in Jan 2025

6/10 Okay

Wendy

Liked: Cleanliness
Disliked: Amenities
The size of the room was ok but door system was awful, worked only a few times. Very noisy property. The staff at the breakfast restaurant were very nice.
Stayed 3 nights in Dec 2024

8/10 Good

José

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good place but, I think it would be better if they have a small store
Stayed 1 night in Nov 2024

8/10 Good

Everardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Easy to access and good room ! More to be actively somewhere else . Just come uo to rest back there
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben Lozano

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Place
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo, Chula Vista

Liked: Cleanliness, property conditions & facilities
Like
Stayed 3 nights in Oct 2024

2/10 Terrible

Braulio

Liked: Cleanliness
It’s a great hotel but it’s very loud if you’re looking for a quiet place to stay I don’t recommend it plus there’s a problem communicating with the property. The phone numbers are not the right ones overall it’s a nice place, but I will not recommend it for the communication.
Stayed 17 nights in Oct 2024

4/10 Poor

Cecilia

Business traveler
Liked: Cleanliness, property conditions & facilities
No me facturaron el costo completo del pago, expedia tampoco me dio repuesta.
Stayed 3 nights in Oct 2024

6/10 Okay

Joaquin

Liked: Room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Ivonne

Business traveler
Disliked: Amenities, property conditions & facilities
Room wasn’t ready for me a 4 pm time of check in staff don’t have communication, better cleaning
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosalinda

Stayed 1 night in Jul 2024

4/10 Poor

Verónica

Liked: Cleanliness
Disliked: Room comfort
They couldn't open the door. We waited an hour to get another room. No A/C Terrible
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will definitely come back. Great customer service, location and room
Stayed 1 night in Jul 2024

4/10 Poor

Marialuisa

Traveled with family
Disliked: Property conditions & facilities
Property is poorly kept. I have stayed here before and it’s declined. Balcony door knob broken, no lights in hallway so I can’t see stairs, body wash smells like floor cleaning soap, cooling unit heats and makes lots of noise. Light controls are only in central panel, no more tablet to manage them. If you need tissue or other there is no one to help you.
Stayed 1 night in Jun 2024

6/10 Okay

María Luisa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Maintenance of property is poor. The knob to the balcony was broken; tiles in bathroom were cracked, the air conditioning unit heats instead of cooling. I asked for tissues never got them. The body wash smells like floor cleaning soap. It’s sad to see this being poorly ran - it was great when it first opened, even a few years back was still goo

6/10 Okay

Jenn

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property looked great overall. Our room had a portable air conditioner, but it only blew hot air which made the room incredibly hot. Outside was nice and cool at night, but the handle to our patio was broken off completely and we could not open it to allow cool air flow into our room. We contacted the lobby several times about it, but they did not fix it or move us to another room. They provided an extra fan, but sadly, it wasn’t enough to cook us down as the air in the room was hot. We stayed a week and it would’ve been nice if we weren’t constantly sweating while in our room.
Stayed 7 nights in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Our stay was disappointing. There was no air conditioning, only cheap fans. The room was over 35°C, making it impossible to sleep. With the sliding door open, the street noise from traffic was unbearable. Despite claiming 24/7 response, we had to wait until the next day for any reply. I strongly advise finding accommodation elsewhere in the city with proper cooling. Additionally, our request for a partial refund was ignored by the owner.
Stayed 2 nights in Jun 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the property, there was only one real complaint. The water was out for a period of time, that was not fun. And they did not refill the coffee pods, we had to ask for more on day-3 and 4.
Stayed 5 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite, attentive, and, helpful. I would stay here again.
Stayed 3 nights in May 2024

4/10 Poor

irwin, Montreal

Disliked: Amenities, property conditions & facilities
No air conditioning! Very hot. Bathroom had a urine smell. Housekeeping forgot to give towels and some coffee pods in the morning
Stayed 10 nights in Apr 2024

10/10 Excellent

Roland

Liked: Cleanliness, room comfort
For us it was the reigth place, as we were living 45 yaers on the same street. The room was very nice as well as the service.
Stayed 27 nights in Apr 2024

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I did not like was the hour and 10 minutes drive from cancun airport
Stayed 9 nights in Apr 2024

8/10 Good

Pedro

Stayed 5 nights in Apr 2024