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The Alest Hotel

4.5 star property

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Photo gallery for The Alest Hotel

Reception
1 bedroom, premium bedding, free minibar, in-room safe
Handrails in stairways
Meeting facility
Bicycling

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Air conditioning
  • Housekeeping
$537
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, Auditorio Nacional
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Suite

  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 379 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Alest Hotel

4.5-star hotel in Polanco
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite. Change of towels is available on request.
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered valet parking is complimentary.

The Alest Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
45 Bar & Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (75 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 276 out of 302 reviews
Rating 8 - Good. 16 out of 302 reviews
Rating 6 - Okay. 9 out of 302 reviews
Rating 4 - Poor. 0 out of 302 reviews
Rating 2 - Terrible. 1 out of 302 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

CECIL, LaCanada

Liked: Cleanliness, staff & service, property conditions & facilities
Staff really set those HotelCerart - they certainly delivered!
Stayed 1 night in Aug 2025

10/10 Excellent

melisaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful big rooms. Fantastic location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Constance

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff was amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Delicious breakfast. Good location. Would upgrade room
Stayed 4 nights in May 2025

10/10 Excellent

Yashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Haji V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracious boutique hotel in the heart of Polanco

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very splendid , quaint, charming a vey hospitable staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lizandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel service we have received in our life. Great location and attention to details.
Stayed 6 nights in Jun 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nan

Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Klodiana

Stayed 1 night in May 2025

8/10 Good

CRISTINA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer not to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant property. Close to shops, walkable and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

BRENDA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Apr 2025

10/10 Excellent

Ying, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025