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The Alest Hotel

4.0 star property

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Photo gallery for The Alest Hotel

Reception
23-inch Smart TV with cable channels, TV, heated floors
Reception
Front of property
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 1 King Bed

  • 379 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1746)
$255 nightly
The price is $255 total
includes taxes & fees
InterContinental Presidente Mexico City by IHG

About this property

The Alest Hotel

4-star hotel in Polanco
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Change of towels is available on request.
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Onsite uncovered valet parking is complimentary.

The Alest Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
The Alest Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 221 out of 244 reviews
Rating 8 - Good. 15 out of 244 reviews
Rating 6 - Okay. 7 out of 244 reviews
Rating 4 - Poor. 0 out of 244 reviews
Rating 2 - Terrible. 1 out of 244 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Tucson

Stayed 3 nights in Feb 2025

10/10 Excellent

jimena, san diego

Stayed 1 night in Mar 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property . Fantastic service
Stayed 4 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2025

10/10 Excellent

mindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in Mexico City

Amazing and really lovely hotel in fabulous area in Mexico City.
Stayed 4 nights in Feb 2025

8/10 Good

F-Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay while in Mexico City.
Stayed 2 nights in Feb 2025

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2025

10/10 Excellent

vladimir

Traveled with family
Liked: Amenities
Fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here. It will not be our last.
Stayed 3 nights in Jan 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite boutique hotels in Mexico
Stayed 3 nights in Jan 2025

8/10 Good

Ruben

Stayed 2 nights in Jan 2025

10/10 Excellent

Anissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had business in the city and made a quick trip to Mexico City. The Alest was a superb property and will definitely be back. I have stayed at a neighboring property around the corner for 3 times as much and this was just as nice. Excellent value and highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Marlene

Stayed 4 nights in Jan 2025

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

luis enrique

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024