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ULIV Cibeles

3.5 star property

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Photo gallery for ULIV Cibeles

Terrace/patio
Game room
Family Apartment | Individually decorated, individually furnished, desk, laptop workspace
Two-Bedroom Apartment with Balcony | Living area | 50-inch Smart TV with digital channels
Premium Studio | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Laundry
  • Pet friendly
  • Parking included

Explore the area

Map
Sinaloa 43, Mexico City, 06700
  • Angel of Independence Monument
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪8 min walk‬
  • U.S. Embassy
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Two-Bedroom Apartment with Balcony

Two-Bedroom Apartment with Balcony | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Two-Bedroom Apartment with Balcony

  • 732 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Individually decorated, individually furnished, desk, laptop workspace

Standard Studio

  • 301 sq ft
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Studio

Comfort Studio | Individually decorated, individually furnished, desk, laptop workspace

Comfort Studio

  • 431 sq ft
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Studio

Premium Studio | Individually decorated, individually furnished, desk, laptop workspace

Premium Studio

  • 334 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Exclusive Studio with Balcony

Exclusive Studio with Balcony | Balcony view

Exclusive Studio with Balcony

  • 377 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | Individually decorated, individually furnished, desk, laptop workspace

Family Apartment

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Rooftop terrace

ULIV Mexico City

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (416)
$128 nightly
The price was $164
The price is $128 total
includes taxes & fees
ULIV Mexico City

About this property

ULIV Cibeles

3.5-star aparthotel in Roma Norte
This aparthotel features a fitness center, spa services, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Each apartment provides a Smart TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower. Weekly housekeeping is available.
ULIV Cibeles offers 120 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 50-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
ULIV Cibeles features a fitness center, spa services, and a terrace. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers a picnic area, laundry facilities, and an elevator. Complimentary covered self parking is available on site.

ULIV Cibeles has designated areas for smoking.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 50-inch smart TV with digital channels

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 40 per pet per week
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system

General

  • 1 building
  • 120 units
  • 14 floors
  • Built in 2020
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ULIV Cibeles Aparthotel
ULIV Cibeles Mexico City
ULIV Cibeles Aparthotel Mexico City

ULIV Cibeles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 351 out of 493 reviews
Rating 8 - Good. 93 out of 493 reviews
Rating 6 - Okay. 28 out of 493 reviews
Rating 4 - Poor. 8 out of 493 reviews
Rating 2 - Terrible. 13 out of 493 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kieu

Liked: Cleanliness, amenities
Water pressure too slow and not enough hot especially in morning no hot water.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy beds, luxurious design, and friendly staff. I will definitely come back and stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Sergio

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We had a great stay in Roma Norte. Perfect location. Safe neighbourhood. Staff were lovely. Tons of food places, bars and shops! The rooms itself are lovely and modern! But the cleanliness of it can be much better. The floors in the whole room are filthy. Clearly they haven’t been mopped in a long time. You cannot walk around the room barefoot without the bottom of your feet turning black. The water pressure in the bath is very low. There was issues with hot water now and then. Housekeeping can be requested for at an extra charge. We used the room to sleep only as we were out all day so we didn’t need the extra housekeeping. Overall it was a good stay. They need to be more thorough with the cleaning!
Stayed 3 nights in Feb 2025

6/10 Okay

Enrique

Traveled with partner
Liked: Cleanliness
Esta bine ubicado y el personal es muy amable. Durante mi estadia lo estaban remodelando lo que causaba algunos problemas.
Stayed 1 night in Feb 2025

10/10 Excellent

Jude C

Liked: Cleanliness, property conditions & facilities
I’d go back.
Stayed 4 nights in Feb 2025

6/10 Okay

ABHIMANYU

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall a 3/5. The not so good: Quietness 3/10 (do I live on a college campus again?) Water pressure 1/10 (your body dries faster than the shower gets you wet - this is seriously an issue) No oven, no dishwasher Apartment layout is odd - the sofa faces the kitchenette Beds are meh, but the second room is inside so silent for kids or light sleepers Walls are scuffed up pretty bad in places Shower tiling looks scruffy and worn, needs regrouting The good: Location close to good restaurants and coffee shops, safe and easy to travel from Good flooring and door quality (yes, an odd thing to say, but true) Well appointed - blender, toaster, dishes, pots/pans etc. Very clean on entry Security at front desk (though they're often sleeping or on their phones, so hardly useful) Good communication from management via automated messages Strong and consistent wifi
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Would stay her again

Great place to stay. Clean, modern and felt safe. Walking distance to restaurants and shopping. Communication prior to arrival and during our stay was great. Friendly staff. We were able to store our luggage before and after check in/out which was very helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Adam

Liked: Room comfort
Disliked: Cleanliness

Great Location, Cleaning & Communication Need Work

Simple as this: some good, some bad. The location is great, the price is more than fair, the beds are firm and comfy, and the room seemed overall well maintained from the appliances and aesthetics. However, the bathroom was just extra gross and attempts to make it better went completely ignored, so it's hard to say that this place should have the 9.4 rating it has when I booked it. The shower was covered in a black mold/scum that was slippery. The bath mat had the same black stains, either from mold or from a footprint. There was white soap scum all over the sink counter and mirror. It just seemed like they skipped cleaning the bathroom altogether. Add that the hot water lasted all of 30 seconds or didn't even drip out of the shower head at all during our weeklong stay, it just wasn't a nice experience when using the restroom. When we asked them to come clean we were told we could book cleaning for a fee. When explaining that the bathrooms were not up to an initial cleanliness standard when we checked in, they said they would "send someone right away" while we were out, but no one ever came. Emailed management for help, no response. And when asking about how to get the hot water running the response was "turn on the tap." I don't know if every bathroom is as bad as ours, but if you value cleanliness, then I would consider paying a few extra bucks. I can overlook some comforter stains (which there were) but paying to wear sandals in the shower isn't cool with me.
Stayed 5 nights in Feb 2025

8/10 Good

weina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. I would stay there again.
Stayed 5 nights in Feb 2025

2/10 Terrible

Yasmin

Traveled with family
Disliked: Cleanliness

Dirty will it stay here again

We have stayed at this hotel almost exactly a year ago. We stayed for a whole week to explore Mexico City. This stay the room seemed extremely dirty. The walls in the room were dirty. Including the bathroom. Honestly I am rating this based off the bathroom. I am not exaggerating when I say the bathroom was disgusting. The shower had soap scum all over the tiles. The grout looked full of mold. The corners of the bathroom were black. And to top everything off the main light in the room didn’t work so it was very dark in the room. Our room was not once cleaned in our week stay. We were also not given any additional towels. Throughout the week. We loved the first time we stayed but this last time was horrible. Will not stay here ever again. Also when we checked in the front desk person was very rude. Only upside is that it’s in a great part of town
Stayed 6 nights in Feb 2025

10/10 Excellent

Shelby

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing! nice for long or short term rental
Stayed 3 nights in Feb 2025

10/10 Excellent

Orrin

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 10 nights in Feb 2025

10/10 Excellent

Amy, Seattle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked the two bedroom, one bathroom family apartment and it was perfect for our family of 2 adults 1 teenager. The small kitchenette proved unexpectedly helpful for ensuring we all ate breakfast on days where we had outings with early departure times. The only nitpicks I could offer is that the hallway noise really travels albeit guests were generally quiet and our shower tile was looking a little worse for wear. Those are not deterrents for us and we’d definitely book a stay for our family here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lumini

Liked: Cleanliness, property conditions & facilities
We had a great stay! Thank you to Daniel for your help during our stay. Lovely staff, great location close to many great restaurants. Easy to get around from. The rooms were comfortable and well equipped
Stayed 4 nights in Feb 2025

4/10 Poor

Eric

Traveled with family
Disliked: Room comfort

Needs improvement.

If everything would have worked as expected, I would give this property 4 stars. But hot water was practically non-existent for the first 2 days. When I asked the front desk they initially said it's because I was on a high floor and that's just how it is. Disappointing, but they did send maintenance to look. Maintenance asked us to leave the hot water valves on in the bathroom while he went and inspected the system. We were heading out the door and were told that the front desk staff would let him back in when needed. However, he never came back. So a few hours later when we returned hot water was running and our place was a sauna. Full of steam, the walls in the entire unit were covered in water. The floors were soggy and wet. Front Desk came to help clean and I asked for complimentary housekeeping which they said would be arranged for the following day...Which also never came, and when I asked about why I received a small apology and an excuse that it was a crazy day. I was also informed that we were already entitled to a free cleaning but not once was this ever mentioned. Hot water worked that same evening, but the following days it would only stay hot for about 2 minutes. That's tough and impractical when traveling as a family of 4. So throughout our 6 days at ULIV Cibeles we only had one adequate shower and no cleaning service - though requested, especially after the inconveniences. I must say that at least the Front Desk employee was friendly.
Stayed 5 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk receptionists very welcoming and attentive. Excellent customer service. No complaints about this place.
Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
For a self sufficient traveler, this is a great option. Newer property in a great, walkable location close to lots of attractions. Staff is available to assist, but don’t come looking for your hand to be held. This was my second time here and there will be more visits ahead.
Stayed 5 nights in Feb 2025

8/10 Good

Jeffrey

Liked: Room comfort

Decent place to stay.

Stay was fine.
Stayed 3 nights in Feb 2025

10/10 Excellent

shilpa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the Roma Norte area and close proximity to great Michelin recognized restaurants walking distance. Safe even for night travel in the neighborhood. Rooms are clean and good services on the premise. 24 hrs security and concierge
Stayed 5 nights in Feb 2025

10/10 Excellent

Eduardo Alejandro

Liked: Cleanliness, property conditions & facilities
Great location to cafe, bars and restaurants
Stayed 3 nights in Feb 2025

2/10 Terrible

chantal

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Didn’t have hot water for 2 days. Very unsatisfied with the hotel and the customer service. Hoping to get this resolved soon.
Stayed 3 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort
Great location, walkable to everywhere you needed to go. 24/7 security and front desk, with the staff responsive through the app. Great facilities - exactly like the photos.
Stayed 5 nights in Feb 2025

10/10 Excellent

Toni, New York

Liked: Cleanliness, amenities, property conditions & facilities
Great apartments for short term or long term stays. This is my 2nd time with ULIV Cibeles. I'll return a 3rd time. Everything about the apartments has been thought through. Great lighting. Floor to ceiling windows which are great for journaling and viewing the city. Kitchen has the right amount of equipment to function well. Staff and management are superb. On-site laundry is handy. Very clean.
Stayed 15 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort

Wonderfull base to explore the City.

Great location, place is comfortable, clean, has good wi-fi, A/C, and has everything you need for a short or long stay. Staff was attentive and helpful. Thanks to Daniel at front desk for his help during check-out. We will be coming back in the near future.
Stayed 4 nights in Feb 2025