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Andaz Condesa Mexico City, By Hyatt

5.0 star property

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Photo gallery for Andaz Condesa Mexico City, By Hyatt

Relax by the serene rooftop pool surrounded by lush greenery and a stunning city view.
Relax in a stylish lounge area with a curved sofa and minimalist tables, surrounded by lush greenery.
Relax in style with comfortable seating and a city view.
Indulge in a diverse selection of sweet and savory delights at our buffet.
Relax in a spacious room with a central seating area, curved sofa, and comfortable seating options.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
Aguascalientes 158, Hipodrómo, Condesa, Cuauhtemoc, Mexico City, CDMX, 6100
  • Mexico Park
    ‪5 min walk‬
  • World Trade Center Mexico City
    ‪2 min drive‬
  • Angel of Independence Monument
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Andaz)

1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Suite (Andaz)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Suite, City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

View from room

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Room, 1 King Bed, City View

8.4 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, free minibar items

Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Andaz Condesa Mexico City, By Hyatt

5-star hotel in La Condesa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Andaz Condesa Mexico City, By Hyatt offers 213 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature down comforters. 55-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Andaz Condesa Mexico City, By Hyatt features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 5 meeting rooms and coworking spaces. Event facilities measuring 7254 square feet (674 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2021.

Andaz Condesa Mexico City, By Hyatt is a smoke-free property.

A complimentary manager's reception is offered each day.
Cabuya Rooftop Restaurant - This seafood restaurant specializes in local cuisine.
Derba Matcha Café - Onsite tapas bar. Guests can enjoy drinks at the bar. Open select days.
WooftopBeerGarden&CanineC - Onsite restaurant. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Covered valet parking on site (USD 30 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 16 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cabuya Rooftop Restaurant
  • Derba Matcha Café
  • WooftopBeerGarden&CanineC

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 7,254 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Communal living room
  • Reception hall
  • Renovated entire property - October 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 16 for children
  • Covered valet parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from July 08 to January 31
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Mexico City
Andaz Mexico City Condesa
ANDAZ CONDESA MEXICO CITY BY HYATT
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel
ANDAZ CONDESA MEXICO CITY, BY HYATT Mexico City
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel Mexico City

Andaz Condesa Mexico City, By Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 262 reviews
Rating 8 - Good. 29 out of 262 reviews
Rating 6 - Okay. 20 out of 262 reviews
Rating 4 - Poor. 10 out of 262 reviews
Rating 2 - Terrible. 8 out of 262 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful and nice staff. Vibrant atmosphere. We had a very wonderful experience.
Stayed 7 nights in Apr 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The top pool area was very small and not amenable to relaxing. The rooftop bar didn’t seem very open and the service at the Wooftop was slow and the bar is a pain to get to.
Stayed 5 nights in Apr 2025

10/10 Excellent

Leslie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The hotel and its amenities were top quality and very family friendly while maintaining an upscale ambience. The only downside for us was our room was located on the 1st floor facing the street so there was a lot of noise especially traffic, throughout the night. Otherwise we had a beautiful stay and the service was exceptional.
Stayed 4 nights in Apr 2025

10/10 Excellent

Melora

Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but disappointing roof terrace/pool

This is nice modern hotel, rooms good albeit small and hotel staff very helpful and friendly - but for a final last day back in Mexico City we wanted to spend a relaxing day by the pool on the roof terrace but the photos on the website are very misleading. The restaurant area has been changed and is no longer open and is enclosed by a new glass windows all the way round and with blasting music constantly it was far from relaxing to be in and the pool is a rather strange addition on the corner with absolutely no outside seating or deck and very small. On a positive note kids and teens might like it plus there is a big beer garden/games area on a lower floor which is probably popular - I think the hotel is probably best suited for conferences/guests or maybe families with kids.
Stayed 1 night in Apr 2025

6/10 Okay

Carla, Orinda

Stayed 2 nights in Apr 2025

10/10 Excellent

Zellia

Stayed 3 nights in Apr 2025

8/10 Good

Dr Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff but the pool is not a real option
Stayed 4 nights in Mar 2025

10/10 Excellent

marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

John, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

GOHAR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service good customer service
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, not worth the price though
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel Samsher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
5/5 wonderful staff , great location
Stayed 4 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Herrera de Calot, Hallandale

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Cornelis

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Marisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here couldn't be more accommodating, especially Minerva at check in.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marats

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View was amazing

We loved our stay at the Andaz and had an amazing room - the staff were super helpful and welcoming!
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Andaz is Muy Bueno

Great hotel, although no central heat so rooms were a tad chilly in the morning but not bad.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mikaela, Longeueil

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FUN WEEKEND

fun weekend. was only at the hotel for one day and the property is great.
Stayed 1 night in Dec 2024