Zocalo Central & Rooftop Mexico City

4.0 star property

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
View from property
Lobby lounge
Exterior
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Bar
  • Gym
  • Laundry

Explore the area

Map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Madero Street
    ‪1 min walk‬
  • Metropolitan Cathedral
    ‪3 min walk‬
  • Zócalo
    ‪5 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Family Room, 2 Double Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 434 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 179 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zocalo Central & Rooftop Mexico City

4-star hotel in Historic Center
This hotel features a restaurant, a health club, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a health club, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Zocalo Central & Rooftop Mexico City has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Café Central - Onsite coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2058 out of 2327 reviews
Rating 8 - Good. 198 out of 2327 reviews
Rating 6 - Okay. 44 out of 2327 reviews
Rating 4 - Poor. 15 out of 2327 reviews
Rating 2 - Terrible. 12 out of 2327 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The beds were uncomfortable and the water pressure was too rough.
Stayed 4 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros and Cons
My boyfriend and I enjoyed 3 nights here during Día De Los Muertos. I’ll start with the good stuff: 1. Amazing location right next to the zocalo (of course, It’s in the name) 2. Super trendy hotel 3. Daniel and Antonio were very helpful and very kind during our stay 4. Cafe offers complimentary snacks and beverages. So nice! Cons: 1. Our room wasn’t cleaned the 3 days during our stay. We did leave the room from 10a-4p for activities and it wasn’t cleaned all 3 days. 2. Face painting was offered to embrace the holiday, which was great. However, we were informed via a note under the door the day before without instructions to sign up. The next day we asked but the appointments were already booked up. We didn’t know we needed to book an appointment. Lack of communication. 3. We weren’t informed that we needed to reserve to watch the parade from the restaurant. We booked this hotel specifically and called the front desk to ask about watching the parade from the balcony but was not told to reserve anything. Again, lack of communication. 4. The concierge was absolutely no help with reservations, booking tickets or making reservations. No follow up on reservations or questions that were pending. Overall, we rated high because of the few staff who were helpful and kind, and the location. We understand it was a holiday weekend which is challenging, but should be prepared for. We were disappointed by the lack of communication and lack of help from most of the staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Agnes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecta ubicación
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a really nice area but hard for Uber to reach hotel due to permanent block to access street. Other than that, it is an amazing stay!
Stayed 9 nights in Aug 2024

10/10 Excellent

Sharon, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Larry

Stayed 2 nights in Oct 2024

10/10 Excellent

gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning hotel! Greeted with open arms and a mezcal. The cafe is 24hrs for Snaxx and beer and coffee that’s all included. The restaurant on the roof was great and the breakfast each morning was included and not just a buffet. The view was amazing from up there
Stayed 3 nights in Oct 2024

10/10 Excellent

Jankavey

Traveled with partner
Liked: Amenities, property conditions & facilities
Love the location, love the staff, and especially love the decor. How do you recommend for anyone who’s driving to Mexico City for the first time. Also the brunch in the morning is excellent!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff the best. Cafeteria all included for free is a big plus! Overall very polite all the staff. The room always clean no issues at all
Stayed 6 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 1 night in Oct 2024

10/10 Excellent

lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and accommodating staff, upgraded to beautiful junior suite overlooking the plaza. Buffet breakfast very good. In the middle of Zocalo; so it is very busy around the hotel. Make sure to check out other neighborhoods, which there are may
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruben C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Martha

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 5 nights in Oct 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just some noise within the hotel it self
Stayed 1 night in Oct 2024

10/10 Excellent

Rosie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and working staff, definitely will come back and recommend the hotel
Stayed 3 nights in Oct 2024

8/10 Good

John Andrew

Stayed 4 nights in Oct 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very comfortable, great location and amazing staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value was unquestionably reasonable. Breakfast was perfect, included in our reservation and came with an amazing view of the Zocalo. The location is perfect and 30 minutes from just about everything you’d want to see. Tons of shopping and dining options nearby. Good transportation options and easy to come by. Our room with a view of Zocalo and the cathedral was perfect.
Stayed 4 nights in Oct 2024

8/10 Good

Dena

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good area..
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location..Also, complementary food and drinks from Menu of cafe beside lobby
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Zocalo. Staff friendly and accommodating. Breakfast is served on the terrace with a view out on to the square. Convenient 24 hour cafe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel. Very nice clean safe place
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan, Pico Rivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is knowledgeable in describing every amenities available & super helpful
Stayed 1 night in Oct 2024