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Mexico City Vacation Packages

Love the hotel. The scenery is beautiful, the river and the waterfalls. Food delicious.

The hotel was well located I. The centre of Mexico making it easy to use as a base for local excursions. There was a cliche to start as we had asked for a vegan breakfast and it was limiting - we asked for avocados as there was no real choice and the staff were looking to charge us. I was unimpressed. The 2 nd day the manager had shared it was okay and would provide us with gluten free bread and avocado which was great The spa was lovely and gym had more than enough equipment. Was a great hotel.

Staff really saved this place. A bit weird at first though. We checked in, the guy at the front desk showed us to our room and everything. He left and about 1 hour and 45 mins later I’m watching tv while my girlfriend is sleeping (because it was a long flight in) and I hear the door opening. At first I thought it was the room next to us but no, I immediately paused the TV, jumped up and crept to the door. Just as I expected, the door was closing when I got to it. So I swung it back open and it was the same guy who checked us in with another staff member. They looked dumbfounded. They apologized and said something about cleaning. Ridiculous. The bathroom sink was moldy, the toilet seat was broken and they didn’t come to fix it until 3 days later. The breakfast here is a JOKE. It’s literally mini cut COLD bagels (mystery jam filled) with a couple of pastries and open granola so the flies can pick at it. We didn’t even bother. The coffee/tea was excellent but overall this property was too small and not in the best location.

Me encanto el departamento, Es muy moderno y con todas las comodidades necesarias, limpio y ordenado. Está bien ubicado, muy tranquila la zona. Muy amable todo el personal. Superó mis expectativas. Muchas gracias al Sr. Iván y Nancy. Totalmente recomendado.