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Best Western Gateway to the Keys

2.5 star property

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Photo gallery for Best Western Gateway to the Keys

Exterior
Premium bedding, in-room safe, laptop workspace, iron/ironing board
Free daily full breakfast
Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
411 S Krome Ave, Florida City, FL, 33034
  • Prime Outlets Florida City
    ‪11 min walk‬
  • Homestead Miami Speedway
    ‪9 min drive‬
  • Everglades Alligator Farm
    ‪10 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Poolside

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Poolside

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Gateway to the Keys

Florida City hotel with outdoor pool
An outdoor pool, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Florida City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Florida City hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Gateway to the Keys is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1081 reviews
Rating 8 - Good. 288 out of 1081 reviews
Rating 6 - Okay. 125 out of 1081 reviews
Rating 4 - Poor. 68 out of 1081 reviews
Rating 2 - Terrible. 47 out of 1081 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable for short stay

We've stayed here several times. Adequate hotel for the area. Convenient to the Florida Keys and Everglades National Park. Basic accommodations with many conveniences within walking distance.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good Basic Motel but Needs Updating

Disappointed in the run-down condition of the room. Shower/tub water would not shut off completely even after maintenance tried to fix. Not a real problem but a waste of water. Had to have maintenance come in to fix the toilet as well as it was clogged. The remainder of our stay I had to take the toilet apart and fix the float to make that appliance stop running once flushed.
Stayed 3 nights in Feb 2025

8/10 Good

Cathy

Liked: Cleanliness
no carpet in room. toilet stopped up and had to get plunger or move room, very limited breakfast options, not refilled and same assortment everyday. Chose to go out to eat vs. dining at hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

LEONARD

Stayed 1 night in Feb 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
THE best option to explore the keys, biscayne bay, Everglades and more. We will be back!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean, Lake Worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rates are great
Stayed 1 night in Feb 2025

2/10 Terrible

Swathi

Disliked: Staff & service, amenities, property conditions & facilities
Really dirty and dingy property with folks smoking everywhere. There are red stains on the bed side table and the bathroom looks like it is falling apart. The clogger in the bathtub was stuck. We ended up unscrewing it and it stinks. It's not best Western but Worst Western!
Stayed 1 night in Feb 2025

10/10 Excellent

Roxanne, Poplar Grove

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It's a decent property for the price. Room floors could have been mopped. My feet were filthy walking around without shoes The rest wear decently kept and litter free
Stayed 2 nights in Feb 2025

8/10 Good

Edi

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay on the way to the Florida Keys.
Stayed 1 night in Feb 2025

8/10 Good

Garrett

Stayed 1 night in Feb 2025

8/10 Good

Betsy

Stayed 2 nights in Feb 2025

8/10 Good

cynthia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Free parking, nice pool, rooms oldish,but clean. Standard motel breakfast, and restaurants nearby. It's a one night on the road kind of placle ,really nice people at the desk.
Stayed 1 night in Feb 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
The staff were amazing and treated us like family. The only negative thing I can say is our room, 115, smelled like mold. We enjoyed our stay. Jennifer, the breakfast host worked hard to keep everything full while the area was full of guests. She handled it very well.
Stayed 4 nights in Feb 2025

10/10 Excellent

Oryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It location was perfect!
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Stayed 2 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Shower is too forceful. Bed is good is good but could be firmer. No shower gel provided. We would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities

Clean but needs updating

First, let me say that the staff here are pleasent and keep everything clean. The beds, bathroom, etc. all cleaned every day. This hotel is in dire need of a remodel. everything is worn out. The style is 1980, and I think that's how long it's been since they bought new furniture. Stains are set into the furniture that are now permanent. They need far more outlets than they currently have. The TV is the same model as my very first flat screen, which makes it about 20 years old, and it shows it! Breakfast is pretty much the same thing every day. Eggs that, like everything in the Everglades, float on a river of water. Overcooked sausage and ham and prepackaged muffins. Bananas are the only fruit to be found. The coffee comes from a machine and only prepackaged non-dairy creamers can be found. I will choose another hotel if I ever come to this area again.
Heavily worn chairs
Permanently stained bedside table.
Old and damaged TV
Ready for Salvation Army!
Stayed 4 nights in Feb 2025

2/10 Terrible

ALINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money..

Its simply a run down motel 6 with the Best western logo.. room had weird smell,bed was rock hard and the shower didnt work and when telling the hotel they did nothing and just ignored my request
Stayed 1 night in Feb 2025

2/10 Terrible

Eftimiy

Stayed 1 night in Jan 2025