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Best Western Gateway to the Keys

2.5 star property

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Photo gallery for Best Western Gateway to the Keys

Lobby
Reception
Free daily full breakfast
BBQ/picnic area
1 bedroom, premium bedding, in-room safe, laptop workspace

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
411 S Krome Ave, Florida City, FL, 33034
  • Prime Outlets Florida City
    ‪11 min walk‬
  • Florida Keys Outlet Marketplace
    ‪18 min walk‬
  • Homestead Miami Speedway
    ‪9 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

7.0 out of 10
Good
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 399 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Gateway to the Keys

Florida City hotel with outdoor pool
An outdoor pool, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Gateway to the Keys offers 114 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Florida City hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Gateway to the Keys is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Gateway Keys
BEST WESTERN Gateway Keys Florida City
BEST WESTERN Gateway Keys Hotel
BEST WESTERN Gateway Keys Hotel Florida City
BEST WESTERN Keys
Gateway Keys
Best Western Florida City
Best Western Gateway To The Keys Hotel Florida City
Florida City Best Western
Best Gateway To The Keys
Best Western Gateway to the Keys Hotel
Best Western Gateway to the Keys Florida City
Best Western Gateway to the Keys Hotel Florida City

Best Western Gateway to the Keys Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 574 out of 1111 reviews
Rating 8 - Good. 289 out of 1111 reviews
Rating 6 - Okay. 132 out of 1111 reviews
Rating 4 - Poor. 69 out of 1111 reviews
Rating 2 - Terrible. 47 out of 1111 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC didn’t work very well and the toilet was broke, had to keep taking the lid off in order to flush!!!!
Stayed 1 night in May 2025

8/10 Good

Dmitry

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for Everglades and other local attractions. Large clean rooms, great pool area, friendly and helpful staff, perfect to start a road trip to the Keys
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the best for the money
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees was nice. Made me feel like I was at home. The one who stood at the most is the lady at the front desk who book my room very nice. I wish I remember her name because I would like to get her a shout out.
Stayed 1 night in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tzipi Ben

Traveled with family
Liked: Staff & service
The service is excellent but the room is not in a good condition. Very simple and not so comfort.
Stayed 1 night in Apr 2025

4/10 Poor

Jelena

Traveled with family
Disliked: Staff & service
Unusually rude staff that is serving breakfast. Went there around 9:00 for breakfast that lasts until 10:00. They were out of all main items that make breakfast: out of eggs and sausage, out of waffle dough and out of milk for cereal. Well when I found the person who is in charge of the area she clearly was annoyed about the ask is she could refill the items. It is not what she said but how she said it, the tone and facial expression. Room was “OK” but the whole area smells like Raid insect spray.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

30 Year anniversary gone great

It was easy to check in and out. The staff were very professional, friendly, and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Shower doesn’t drain and shower curtain doesn’t stay closed.
Stayed 2 nights in Apr 2025

8/10 Good

Rajesh

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities
nice people
Stayed 1 night in Apr 2025

10/10 Excellent

Brant

Stayed 1 night in Mar 2025

8/10 Good

Valued

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Deidriana

Traveled with family
Liked: Amenities
Great experience!
Stayed 4 nights in Apr 2025

6/10 Okay

CHRIS, JACKSONVILLE

It was noisy and outdated. Not too clean but convenient to US 1.
Stayed 1 night in Apr 2025

8/10 Good

XIAOPENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything i needed. Staff was great!
Stayed 1 night in Mar 2025

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Passing through, stayed for one night. Room not the cleanest, unsavory clientele. Other hotels near by, choose one of those.
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Stayed 1 night in Jan 2025

6/10 Okay

linh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This place got excellent reviews and so thats why I chose it over the Fairfield and Holiday. Its not a terrible place, but I wouldn't give it excellent. Breakfast was just the ordinary hotel breakfast, nothing great. Towels had makeup stains. Floors were dirty. It was fine for a couple of nights.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice and would stay again. Convenient location for starting out to the Keys or South Everglades. Property is very clean & satisfactory. I did have a problem with the guest laundry machine, these things are frustrating but the staff got it working for me.
Stayed 3 nights in Mar 2025

10/10 Excellent

José

Stayed 1 night in Mar 2025

6/10 Okay

oldrich, key west

Liked: Staff & service
Room furniture old
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Pretty nice hotel. Unfortunately, the floors they installed in the rooms leave a residue on your feet. They were clean, but the material wiped off very easily. We had to resort to playing "floor is lava" during our stay.
Stayed 4 nights in Mar 2025