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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, sun loungers
Creator video
Lobby sitting area
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
$147
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(154 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

3-star Miami hotel, connected to a shopping center in Kendall
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Palms Inn & Suites features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Palms Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1154 out of 1923 reviews
Rating 8 - Good. 446 out of 1923 reviews
Rating 6 - Okay. 202 out of 1923 reviews
Rating 4 - Poor. 48 out of 1923 reviews
Rating 2 - Terrible. 73 out of 1923 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nate

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, very clean room. Lots to do in the area.
Stayed 1 night in Jan 2026

10/10 Excellent

Nelly Sofia

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space was very modern and clean. The staff was a bit dry but polite. The room was so spacious and neat. Bathroom super neat. I love how they remodeled the rooms to look new. We stayed here with last owners and it was nice too but now it’s upgraded.
Stayed 1 night in Jan 2026

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms was very clean and the people very nice! The only thing that was VERY disappointing was the breakfast, if you can call it breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Severine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was professional and courteous. I would stay there again. The only reason I didn't give 5 stars are that the rooms could use more lights, it was very dark. And the breakfast buffet despite pictures showing waffle makers, does not have waffles or pancakes which is about the only thing my kids eat for breakfast, like a lot of kids. We went to a bakery close by but that took a slice of our budget that was not necessarily planned. Some breakfast hot options that are typically Miami style though could be a great change for some travelers.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2025

2/10 Terrible

Fedner

Stayed 1 night in Jan 2026

10/10 Excellent

Vladyslav, Niles

Stayed 1 night in Jan 2026

10/10 Excellent

Ariel

Stayed 1 night in Jan 2026

8/10 Good

Meiling

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was nice sized for our family. The breakfast could be better but since it’s included you really can’t complain. Breakfast was hard boiled eggs, some kind of ham, bagels and cereal daily. It was also crowded and there was limited space to sit. Some people just sat on their phones while others stood with breakfast in hand. Maybe a little more organization or signs that say “time limit” or “eating only” would be helpful for those inconsiderate guest. Yes, you are allowed to take the food to your room BUT if you have a bigger family and are on the 4th floor, it’s a bit inconvenient.
View from window
Breakfast daily
Stayed 4 nights in Dec 2025

10/10 Excellent

Rita

Stayed 1 night in Jan 2026

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff in the front desk very attentive helpful
Stayed 1 night in Jan 2026

6/10 Okay

Edwin

Stayed 11 nights in Dec 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast and friendly check in! The runt desk staff very nice! Clean and comfortable rooms. Have stayed here many times
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Serhiy

Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe parking . Clean room, nice staff
Stayed 1 night in Dec 2025

8/10 Good

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good property, well located. Poor breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Bingfeng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not too bad
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Great stay. Ea
Stayed 1 night in Dec 2025

10/10 Excellent

Bailey

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing check in progress Room was very clean Check in Progress was 110%
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Nice and clean. The staff was very kind.
Stayed 4 nights in Dec 2025