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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, sun loungers
Creator video
Lobby sitting area
Lobby
Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
$147
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(152 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

3-star Miami hotel, connected to a shopping center in Kendall
Along with an outdoor pool, this smoke-free hotel has a fitness center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Palms Inn & Suites features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Palms Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1143 out of 1907 reviews
Rating 8 - Good. 442 out of 1907 reviews
Rating 6 - Okay. 202 out of 1907 reviews
Rating 4 - Poor. 48 out of 1907 reviews
Rating 2 - Terrible. 72 out of 1907 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Great stay. Ea
Stayed 1 night in Dec 2025

10/10 Excellent

Bailey

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing check in progress Room was very clean Check in Progress was 110%
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Nice and clean. The staff was very kind.
Stayed 4 nights in Dec 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: friendly staff, room was clean and spacious. It was nice to have a separate bedroom with its own TV. Cons: no USB outlets, wall outlets were loose (my charging block kept falling out) and hard to get to. Took an hour to get in touch with front desk regarding disruptive guests at 11pm. Breakfast lacked options-had hard boiled eggs, chopped ham, toast, and cereal.
Stayed 1 night in Dec 2025

10/10 Excellent

Inna

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff, beautiful location
Stayed 1 night in Dec 2025

10/10 Excellent

Edison

Stayed 2 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
Spotless and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Big room
Stayed 1 night in Dec 2025

10/10 Excellent

Alirio

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Dec 2025

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seriously, the room windows are a major heat hazard. The glass, including its metal frame inside the room radiates a lot of heat. Better insulation option is needed. To make matters worse the air conditioning unit was not cooling the room. The thermostat would show 83 deg but it is set to 65deg. Looks like the ac unit need to be serviced. Breakfast was basic. What is up with having only one elevator that moves very slow. A second elevator is needed. Overall Staff were always courteous and friendly. Room and hotel was very clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Staff & service
Being staying here for years , when it was call Country Inn and Suites. The staff is great and always helpful. The breakfast is a bonus (free with hotel stay), options not my favorite but it will do. Plenty of parking (at no cost). Hotel is situated in a safe and a very convienient area. It is perfect for a solo quick shopping trip.
Stayed 2 nights in Dec 2025

8/10 Good

Lillian

Stayed 1 night in Dec 2025

2/10 Terrible

Rex

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
House keeping was knocking at the door at 8 AM. Walls are paper thin and you could hear everything going on in the hallway.
Stayed 1 night in Dec 2025

6/10 Okay

J.C.

Traveled with pets
Liked: Cleanliness
Clean room and nice staff but very noisy A/C unit! Traffic in that area was over the top crazy! good location for Turnpike Restaurants and shopping. I suggest walking to Shop and restaurants. It takes easily 10 to 25 minutes to get on Kendall Dr. or Turnpike. 117 Ave equally heavy in traffic! Welcome to Miami have a nice day! ; )))))
Stayed 1 night in Dec 2025

10/10 Excellent

Winifred, Cleveland

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This little hotel is the complete package for a non-luxury stay in West Kendall. Right off the turnpike, it sits on the edge of a popular shopping hub with Total Wine, Publix, and Nordstrom Rack. Wonderful restraurants for all tastes as well. Rooms are nice and always clean, staff is lovely, and a dining room with breakfast for the early risers.
Stayed 4 nights in Dec 2025

6/10 Okay

Efrain

Business traveler, Traveled with family
Liked: Cleanliness
The room we had was laid out very weird. It was narrow with the TV in a very awkward spot. The worse part was the plugs - there weren’t any electrical outlets we could use in the bedroom area so we needed to leave our phones charging in the bathroom area.
Stayed 2 nights in Dec 2025

10/10 Excellent

NATALIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place and service was really good.
Stayed 1 night in Dec 2025

10/10 Excellent

Oyantay

Stayed 1 night in Dec 2025

10/10 Excellent

Schadelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean hotel.
Stayed 1 night in Dec 2025

8/10 Good

GIACOMO

Liked: Cleanliness, staff & service, property conditions & facilities
Tipical continental breakfast nice parking space
Stayed 3 nights in Dec 2025

6/10 Okay

Surya Prakash

Stayed 1 night in Dec 2025

10/10 Excellent

Zilerac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025