DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property

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Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Manicures and pedicures, massages
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
1717 N Bayshore Dr, Miami, FL, 33132
  • Kaseya Center
    ‪16 min walk‬
  • Bayside Marketplace
    ‪19 min walk‬
  • Port of Miami
    ‪3 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

Room, 2 Double Beds, Garden View

  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Condo, 3 Bedrooms

  • 2099 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Garden View

  • 603 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Park View

  • Sleeps 4
  • 2 Double Beds

Condo, 1 Bedroom, Kitchen

  • 1195 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • 797 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Condo, 2 Bedrooms

  • 1604 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony, Park View

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 650 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Penthouse, 4 Bedrooms (Condo)

  • Sleeps 6
  • 2 King Beds

Room, 2 Double Beds, Balcony, Bay View

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Condo, 2 Bedrooms

  • 1604 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Grand Suite, 1 King Bed, Bay View

  • 1000 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

  • 800 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel in Downtown Miami
This smoke-free hotel features 7 restaurants, a marina, and a full-service spa. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, DoubleTree by Hilton Grand Hotel Biscayne Bay features a marina and an outdoor pool. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 8500 square feet (790 square meters) include conference space. This business-friendly hotel also offers a fitness center, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Grand Hotel Biscayne Bay is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bona

Very goog location, nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made the right decision staying here
Stayed 2 nights in Jan 2025

6/10 Okay

Roxane

Liked: Property conditions & facilities
Arrived early, requested early check in, was told room was not ready that they would send a sms once room was ready. No one ever sent a message. Room could be cleaner, something splattered on the wall above the head board.
Stayed 1 night in Jan 2025

2/10 Terrible

Christos, Miami

Stayed 2 nights in Dec 2024

8/10 Good

Michael, North Palm Beach

Stayed 2 nights in Jan 2025

8/10 Good

keevia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Ana

Stayed 2 nights in Jan 2025

10/10 Excellent

Shasta

Traveled with partner
Liked: Amenities
Great place, clean, but a lot of broken. Elevator, escalator, patches on the drywall everywhere, pool deck was patches as well. Looks like stuff is being done. But I would have expected that the Elevator and escalator would not have been down the whole 3 days we were there.
Stayed 2 nights in Jan 2025

10/10 Excellent

regginale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view, the location, the room...all was extremely nice
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The hotel is ok maybe expensive for what they offer, forget about room service, the beds are old so much so you can find a hole in both sides of the bed. Good restaurant surround the hotel but is a hotel more for business not for vacation or else. In this opportunity the air conditioning broke for five hours.
Stayed 6 nights in Jan 2025

10/10 Excellent

JAMES

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out were smooth. Primos restaurant was great, our bartender Christian was top notch. Definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

2/10 Terrible

Mahmoud

Stayed 1 night in Dec 2024

4/10 Poor

Flozell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ok place. Not worth the crazy high price. They can do this because of the area.
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! I'll definitely book this location again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mariam

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was this hotel was under construction. My view was a couple of guys in scaffolding. I took the balcony of view for a reason. The rooms were disgustingly filthy. There was Doritos everywhere bedbugs it seemed like they never even washed those sheets in months I don’t know if they just put those where the constructions were at and they’re giving them away from Expedia at a cheaper price, but I will never ever recommend this to anybody. It was disgusting there. The shower flooded. We had no remote for the TV. Everything was filthy dirty here’s everywhere. Garbage cans were not even lined up. You couldn’t even look outside the window because the window was all smudgy and dirty from all the construction. The patio was filthy. Walking around the room. You had black feet within seconds I want a full refund if I don’t get it. I am going to contact the district attorney’s office
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

6/10 Okay

Prakash

Traveled with family and small children
Liked: Staff & service
The building is located at the bay but in the same time it is congested as it is in down town. Hotel building is only 9 floors, and the hight towers are for other type of residents. Check for the view and side you are getting for your room, as it is not a bay view hotel for all rooms.
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House cleaning/ front desk staff was unprofessional, and incompetent. I asked multiple times to have our room cleaned which didn't happen. Instead, I was met with attitude and house cleaning told me they wouldn't service our room. Then Mike the front desk mgr, came up to my room after I expressed that this was unacceptable. He proceeded to be confrontational, and could have cared less about our needs. I've stayed at this hotel before and have never experienced such negative/ unprofessionalism from the staff. Definitely disappointing and will not be back. Avoid this hotel at all cost.
Stayed 1 night in Dec 2024

4/10 Poor

Roneisha

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to have an engineer come to my room everyday of my staff because my tv kept going out. There was NO shower gel in the shower whatsoever, and only one bar of soap.
Stayed 2 nights in Dec 2024