DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Junior Suite, 1 King Bed, Balcony, Bay View (Full) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Outdoor pool
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
1717 N Bayshore Dr, Miami, FL, 33132
  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    7 min walk
  • Phillip and Patricia Frost Museum of Science
    12 min walk
  • Perez Art Museum Miami
    15 min walk
  • Miami, FL (MIA-Miami Intl.)
    21 min drive

Room options

Room, 2 Double Beds, Garden View

  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Condo, 3 Bedrooms

  • 2099 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Garden View

  • 603 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bay View (Mobility)

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Park View

  • Sleeps 4
  • 2 Double Beds

Condo, 1 Bedroom, Kitchen

  • 1195 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • 797 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Condo, 2 Bedrooms

  • 1604 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony, Park View

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

  • 650 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Penthouse, 4 Bedrooms (Condo)

  • Sleeps 6
  • 2 King Beds

Room, 2 Double Beds, Balcony, Bay View

  • 700 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

Condo, 2 Bedrooms

  • 1604 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Grand Suite, 1 King Bed, Bay View

  • 1000 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

  • 800 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel in Downtown Miami
This smoke-free hotel features 7 restaurants, a marina, and a full-service spa. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, DoubleTree by Hilton Grand Hotel Biscayne Bay features a marina and an outdoor pool. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 8500 square feet (790 square meters) include conference space. This business-friendly hotel also offers a fitness center, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Grand Hotel Biscayne Bay is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1065 reviews" "
Rating 8 - Good. 244 out of 1065 reviews" "
Rating 6 - Okay. 157 out of 1065 reviews" "
Rating 4 - Poor. 84 out of 1065 reviews" "
Rating 2 - Terrible. 100 out of 1065 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth, miami beach

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The beginning of my stay was perfect. I was ready to give them 5 stars the night of my check in with how kind the front desk girl was and how nice my room was. However, the next morning, around 7:30am I called and requested a late check out. They gave me until 12:30pm. Amazing. Super grateful. At 10:02 my door was opened by housekeeping to check if I had left. I walked out, definitely caught off guard, and told her I had a 12:30pm check out. She apologized and moved on. Mind you, I’m a 28yr old women traveling alone, in the room alone. At 12:05 as I was getting out of the shower my door was opened again while I had no clothes on. At this point my morning is completely turned off and my anxiety just shot up. I don’t understand the purpose of giving a late check out if housekeeping is going to continue to push me out of my room, and rudely. When I expressed this to the man at the front desk with a curly pony tail he told me “people make mistakes. Can I offer you a coupon for a snack”. I just started crying. He didn’t care. At all. Like most men, they will never get it. I just walked out of the hotel and went to my car and cried. After having somebody break into one of my hotel rooms before, so this situation made me very uncomfortable and extremely upset. The feeling of the FD agent just dismissing the situation with a freaking food coupon just put the cherry on top. What a horrible way to end my stay here and I will never be back. What a shame.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The valet parking is horrible please look into staffing English speaking people
Stayed 2 nights in Aug 2024

10/10 Excellent

RUi hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Gina A.

Liked: Cleanliness, amenities
Waited 15-20 min to check in and mobile app to check in wasn’t working.
Stayed 1 night in Aug 2024

6/10 Okay

Tia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room itself was nice. Our toilet was clogged and we called to have it serviced but no one ever came so we fixed it ourselves. The staff was friendly and they were able to get us in for early check in. The valet service was horrible. The only option is to valet your car at this property. For a standard size vehicle they charge $39 a day but then they add Sir charges and taxes. We were with another party and the valet service backed her Mercedes into a pipe and shattered her back windshield. They never called her or notified her of the incident until she came down to get her car which was kind of suspect. They were not accommodating or understanding Of the situation when she became upset that no one notified her and the police had to be called. The valet is a third-party company. The hotel itself was wonderful but because you’re only option is to valet and the service is terrible I wouldn’t recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, I would definitely recommend it to everyone, the entire staff was really nice and friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel
The staff are A1 I had a few problems with my room but it was taken care of right away.
Stayed 1 night in Aug 2024

10/10 Excellent

Saadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2024

10/10 Excellent

lakeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marivone, Bodega

Traveled with family and small children, Traveled with family
Liked: Cleanliness
We loved the location and the view from our hotel room.
Stayed 1 night in Aug 2024

8/10 Good

Charles

Traveled with family and small children
Valet parking was terrible. Long waits and extremely unorganized. I wanted to tip these guys but the service was so bad that I couldn’t do it.
Stayed 2 nights in Aug 2024

6/10 Okay

Kimberly

Traveled with partner
Disliked: Staff & service
I didn't like the biometrics security. It felt extremely invasive. Also, upon check, the desk clerk stated he would charge me 75$ for checking in before 11 am, the time was 10:35 am. To be a long time Hilton Rewards Member, I thought that was extremely gross. The bed was uncomfortable and decor was outdated. However the Manger was attentive when my tv wasn't working and got i fixed right away.
Stayed 1 night in Aug 2024

6/10 Okay

toni, Weymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charged my credit card twice for my stay there and is refusing to refund the duplicate charge which is disappointing because the hotel was wonderful
Stayed 2 nights in Jul 2024

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel
Loved the hotel.. especially because it had various shops and restaurants to chose from.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel pool
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Experience.
Stayed 4 nights in Aug 2024

8/10 Good

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
It needs a renovation (talking about at least 9th floor)
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular!
Stayed 2 nights in May 2024

10/10 Excellent

Shanay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 1 night in Jul 2024

2/10 Terrible

?

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service attitude is extremely poor and very impatient.
Stayed 1 night in Jul 2024

2/10 Terrible

?

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service attitude is extremely poor and very impatient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very lovely hotel. So elegant. Loved the view and nearby places to eat.
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024