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Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Terrace/patio
Outdoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
6650 W 20th Ave, Hialeah, FL, 33016
  • Palmetto General Hospital
    6 min walk
  • Burger King
    4 min walk
  • Palmetto Station
    5 min drive
  • Miami, FL (MIA-Miami Intl.)
    27 min drive

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 319 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Parking included
Free WiFi
3.5 out of 5, Good, (3455)
The price is $112
per night
$138 total
includes taxes & fees
Jan 23 - Jan 24
Holiday Inn Miami West - Airport Area, an IHG Hotel

About this property

Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel

Hialeah hotel walkable to Palmetto General Hospital
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel offers 146 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hialeah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 291 square feet (27 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 9:30 AM on weekdays.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Miami-Hialeah Miami Lake
Holiday Inn Express Hotel Miami Lake
Holiday Inn Express Miami-Hialeah Miami Lake
Holiday Inn Express Suites Miami Hialeah

Holiday Inn Express & Suites Miami - Hialeah, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 524 out of 1005 reviews" "
Rating 8 - Good. 230 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 62 out of 1005 reviews" "
Rating 2 - Terrible. 70 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MARLON, Houttuin Wanica

Traveled with partner
Liked: Staff & service, amenities
The room was a bit damp. Overall not too bad Breakfast was good
Stayed 2 nights in Oct 2024

6/10 Okay

Anna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything looked like it was falling apartment, shower was very dirty, white floor was black & grey
Stayed 1 night in Sep 2024

6/10 Okay

Mabeany

Stayed 2 nights in Oct 2024

8/10 Good

Yohanys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Jul 2024

10/10 Excellent

Yohanys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Sep 2024

4/10 Poor

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs crawling around the bathroom sink and walls!!! No refund offered.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald D Mincey

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Ok
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Gruesome sight
Upon arriving we were given our room keys. We proceeded to the elevator and the elevator was filthy. The floor inside the elevator looked like it had never been cleaned. We get to our floor and step out of the elevator and to our surprise the hallway was stained & dirty. We proceed to our room and opened the door to a horrible smell of mold and mildew. We entered the room and started to look around. My husband noticed that the chair to the desk looked liked chocolate was smeared all over it. Then he proceeded to the bed upon looking at the bed he noticed that the mattress had a huge blood stain on it. It looked as though someone had been seriously hurt in that room on that bed. He immediately called the front desk to have our room changed. Upon entering the 2nd room. We noticed that the housekeepers at this location aren’t held to the highest standards when it comes to cleanness. Our room wasn’t very clean at all & we decided that we were fighting a loosing battle and call it a night.
Stayed 1 night in Sep 2024

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
check in was smooth. attendant was very polite and professional
Stayed 1 night in Sep 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe. The breakfast was definitely a plus. The place was clean and fresh.
Stayed 5 nights in Sep 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno el desempeño de todo el personal, atentos y serviciales. El personal que atiende el desayuno es excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Jodi

Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

RODINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Yunior

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2024

6/10 Okay

Shane

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Downstairs lobby is nice but the elevators seem slightly dangerous. Got out the elevator Smelled like mold in the hallways with dehumidifier's everywhere got into the room was musty. Half the lights didn’t work, tiles were falling off the wall in the bathroom, TV had 2 channels Asked for another room was told nothing available. Guess you get what you pay for
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many television channels. Low pixel quality.
Stayed 3 nights in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Jul 2024

6/10 Okay

Jay

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs more cleaning and upgrading, The carpets was full of sting and The bathtub looks horrible. The hotel receptionist, Alejandro was great.
Stayed 3 nights in Sep 2024

6/10 Okay

Pino

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Harman

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Mirian

Traveled with family and small children, Business traveler
Nice
Stayed 3 nights in Aug 2024

2/10 Terrible

DENIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy in Hialeah.
Bad odor upon entering. Toilet overflowed. Plummer came immediately. Told us the toilet problem had started in upper floors. He came so fast when we called for help it was as he was expecting trouble. Room was damp and humid. Bed was awful..too high and too soft. Bad bad experience. Never again. I am disputing the charges, not what I was quoted when I made the reservation. I talked directly to the hotel to book the room. $125.00 , 2 nights less Senior Citizen discount. Was charged 282.00.. where is the discount? Front desk run by inexperienced kids. No manager on duty.
Stayed 2 nights in Sep 2024