I stayed at The Notebook Hotel from 04/04/25-04/07/25 through Expedia. I was assigned a room and from the moment I walked in, it was clear the room had not been cleaned at all. There were blood stains on the sheets, a strong moldy smell in the bathroom, grime and hair in the tub, and the sink barely worked. I immediately reported the issues to staff, but nothing was done to address them.
Despite multiple complaints every day, no action was taken. I asked to switch rooms numerous times and staff stated the hotel was fully booked. I was forced to change the dirty sheets myself after being given fresh sheets by the first desk. The staff were unprofessional. Could you believe me asking for room service my entire stay they never came to clean the room, nor address any complaints. I was ignored by the management, who refused to speak with me directly, and I developed a severe rash due to the unsanitary conditions.
The hotel’s negligence and the manager have a complete disregard for guest safety and hygiene is shocking. I was offered a refund of my daily hotel fee only by the manager which is insulting. I want to warn others to avoid this hotel at all costs. It’s a health hazard
Do not stay here!