2/10 Terrible
Darlene
Traveled with family
Oct 11, 2024
Disliked: Cleanliness
Horrible man - aggressive toward women
I have a dispute active with property. Booked during a mandatory evacuation of hurricane Milton. Owner stated saw service dog during check in inside the car and that dog had to stay in the car when taking dog outside following morning. Tried to present papers to him he refused said his attorney gave him questions to ask and that didn’t look like service dog have it perform tasks in front of him? When I asked to record the conversation involving an ada violation he refused said no then proceeded to walk up into my face as I backed away. I did take a pic and my daughter was filming part of the conversation we had a 7 month old, 18 mo old and 6 yr old with us. Police were called due to the extreme hostility from this man. pokice informed us we didn’t have to leave if we didn’t want to but stayed to witness refund. Those refunds have been delayed deliberately to the point hotels.com intervened. Now a duplicate charge of parking is charged to my credit card and a hold of 500 on credit card for deposit. The amount of room was altered from check in to the refund receipts by aprox 70 a night on all I can determine is an attempt to get more money for the 1 night I was there. This man who said he is owner had very unscrupulous business practices, is aggressive toward women especially being a disabled retired gvt employee who knows the law. seeing similar experiences noted on reviews it is disturbing and never have experienced such a horrible encounter in my life
Darlene
Stayed 3 nights in Oct 2024