The Elser Hotel Miami

4.0 star property

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Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Property video
Full-size fridge, microwave, oven, stovetop
Lobby
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪1 min walk‬
  • Bayfront Park
    ‪1 min walk‬
  • Kaseya Center
    ‪8 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

City View Three Bedroom Suite with King/Queen/Two Twins

9.4 out of 10
Exceptional
(9 reviews)
  • 1267 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 1307 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 675 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins ADA

10.0 out of 10
Exceptional
(1 review)
  • 1267 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Queen

8.0 out of 10
Very good
(8 reviews)
  • 1307 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen

8.6 out of 10
Excellent
(13 reviews)
  • 1070 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen ADA

  • 1070 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • 675 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite with King/Queen/Queen

10.0 out of 10
Exceptional
(1 review)
  • 1202 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Bay View Studio with King Bed ADA

10.0 out of 10
Exceptional
(4 reviews)
  • 456 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite with King/King/Queen

  • 1149 sq ft
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 641 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 641 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed

9.2 out of 10
Wonderful
(145 reviews)
  • 456 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View One Bedroom Suite with King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 687 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Bay View Two Bedroom Suite with King/Queen

9.6 out of 10
Exceptional
(19 reviews)
  • 1149 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen ADA

  • 1149 sq ft
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

The Elser Hotel Miami

4-star hotel in Downtown Miami
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a beach bar, and a poolside bar are onsite. Housekeeping is available on request.
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature Tempur-Pedic mattresses. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

This Miami hotel has its very own private beach. In addition to an outdoor pool, The Elser Hotel Miami provides a 24-hour health club and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This Miami hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in November 2022.

The Elser Hotel Miami is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Vice Versa - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 25 to 50 for adults and USD 25 to 50 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vice Versa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 25 to 50 for children
  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Parking height restrictions apply

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2107 out of 2860 reviews
Rating 8 - Good. 377 out of 2860 reviews
Rating 6 - Okay. 164 out of 2860 reviews
Rating 4 - Poor. 97 out of 2860 reviews
Rating 2 - Terrible. 115 out of 2860 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Guankun

Liked: Amenities, property conditions & facilities
The lady at the front desk forgot my luggage and I have nothing to change after swimming, I have to go to the front desk get my luggage with my sweat pants and almost get a bad cold. Except for that, everything is good
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2025

10/10 Excellent

Catrina

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Property was excellent. Staff was great! My only complaint was the lack of housekeeping and when they finally came they half cleaned the suite. I was refunded 1 night of amenities fees for the inconvenience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerrad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time staying here and will be back

Amazing experience. This is our second time staying at this property. All of the staff are courteous, friendly and accommodating. The amenities are excellent. Everything is clean and well kept. Views from the room are incredible.
Stayed 1 night in Mar 2025

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not value
Stayed 3 nights in Mar 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, opened a Expedia complaint.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sean

Business traveler
Liked: Amenities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael Lee, South Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay ! We wish we came 2 days before our cruise! Right across the street is Bayside with plenty of dining and things to do ! The pool was wonderful!
Stayed 1 night in Mar 2025

4/10 Poor

Emile

Stayed 2 nights in Dec 2024

10/10 Excellent

Kervens

Stayed 1 night in Mar 2025

10/10 Excellent

Xu, Richmond hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 3 nights in Jan 2025

6/10 Okay

Lisa Margaret

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location of the Elser was excellent - close to shopping and restaurants. Both TV’s in the room were broken, had to contact front desk to ask for remotes. The beds were uncomfortable and leaned down lower at the head, and the coffee maker was confusing and not working properly. The lobby served hot coffee each morning which made up for coffee maker in room. The hotel was over crowded and the elevator system was slow - elevators were too crowded to board once elevator finally arrived.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great views! I loved the elevator system, so easy to use. Friendly staff and well equipped
Stayed 2 nights in Mar 2025

10/10 Excellent

sheyla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was a mix up with our luggage, we enjoyed our stay and are going to make the Elser hotel our spot to go to when visiting Miami, thank you to Gino and Joe for making our stay worth it!
Stayed 3 nights in Mar 2025

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I have stayed at The Elser a few times before and it's always been good, minus the chaos in the front by valet where the main road meets. Nevertheless, upon check in this time, the receptionist made it clear that I'm supposedly an Expedia VIP, but I was placed in a room right next to the elevator. My bathroom shared elevator music with the elevator, and I heard the partiers disembarking the elevator all hours of the morning. My bed also faced the fridge and not the tv. Lastly, upon check out, the waited 45 minutes for the valet to bring my car, and apparently, they had the wrong ticket number wrote down for my vehicle. My wife and I loved this hotel, but unfortunately we won't be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 4 nights in Mar 2025

10/10 Excellent

Sheddricka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just busy traffic
Stayed 1 night in Mar 2025

6/10 Okay

Omar R Moya

Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property. Well run. Great team with a can do attitude. THE spot to stay in Brickell.
Stayed 4 nights in Mar 2025

8/10 Good

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Guha, LEWISVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should lower parking fee Otherwise a perfect hotel for lodging and sightseeing
Stayed 5 nights in Mar 2025

8/10 Good

Ian

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was not super clean, sofa was dirty and hairy. Location was great and view was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nicole, Jasmine and William were very welcoming. This is a very beautiful hotel and it’s a must stay here. We enjoyed the rooftop swimming pool , the gym and our room was on the 39th floor and Nicole was so
Stayed 1 night in Mar 2025