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The Palms Hotel & Spa

4.0 star property

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Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
Lobby sitting area
Bar (on property)
View from room
On the beach, beach cabanas, sun loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Convention Center
    ‪2 min drive‬
  • Lincoln Road Mall
    ‪4 min drive‬
  • Port of Miami
    ‪13 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 390 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Double Beds, Partial Ocean View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Balcony, Ocean View

  • 790 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Balcony, City View

  • 490 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with City View

1 King Bed with City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Bed with City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Double Beds, City View

City Room, 2 Double Beds, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

City Room, 2 Double Beds, City View

  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 2 Double Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Bed

Standard 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Double Beds, Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Partial Ocean View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Ocean View

Superior Room, 1 King Bed with Sofa bed, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed with Sofa bed, Ocean View

  • 320 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed with Ocean View

1 King Bed with Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Bed with Ocean View

  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

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$562 total
includes taxes & fees
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About this property

The Palms Hotel & Spa

Hotel in South Beach
Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa.
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa like an outdoor pool and a fitness center.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is available for a surcharge. This beach hotel also offers a steam room, a garden, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Palms Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Essensia Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number HOT2323650

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1127 out of 1638 reviews
Rating 8 - Good. 323 out of 1638 reviews
Rating 6 - Okay. 81 out of 1638 reviews
Rating 4 - Poor. 55 out of 1638 reviews
Rating 2 - Terrible. 52 out of 1638 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Generally overall a great stay. Loved cleanliness Concierge was not very helpful and became frustrated when I asked questions. But otherwise I would recommend .
Stayed 4 nights in Jan 2025

8/10 Good

Marisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really nice, especially the restaurant staff at breakfast and the checking/check out staff. The breakfast buffet had a good selection of food, with quality produce and lovely area to sit, whether inside or outside. There is a falcon man stops any unwanted visitors for the outdoor areas. Bedroom has a large comfortable bed and pillows to match. Good quality shower products, loved the shower gel, and there lots of mirrors. Recommend having two glasses instead of one to share in the bathroom, and offering shower cap as feedback. The bedroom had ideal location of power sockets to plug your phone chargers in next to bed (sounds simple but not always the case in hotels). Our room had loads of drawers for storage. Robes and towels were soft and clean, no slippers though, another recommendation for the hotel to change. Water comes at a price but the bathroom tap water cold enough to drink to avoid paying. The hotel will add a charge for using beverages and snacks even if you haven’t touched them, but will remove them if you call them to complain, it’s strange and unpleasant practice to do to your guests when you are trying to relax on holiday. Recommend you get someone to check the room during checkout or ask the staff the restock the room. Spa was lovely, I do recommend using it, we had couples massage with extras and it was good. Great the hotel employees older more experienced staff. Also the whole time I was there you could see staff cleaning a lot
Stayed 2 nights in Jan 2025

10/10 Excellent

Yanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, walk to the beach and supermarket.
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

AGNIESZKA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very beautiful era very recommend for everyone
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jenni

Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay - this is the second time we have booked at Palms. Our first stay was definitely better, this time around we did feel the service could use some work. The bartender couldn't be bothered, as well, when requesting room cleaning they failed to stock up on coffee/clean the mugs and replenish our glassware with clean glassware. We had gotten the floor a bit messy (kids), and it wasn't cleaned so I had to do quite a bit of room cleaning myself to keep the room liveable. The front desk and bellhops were great, very friendly! Again, the overall stay was great and I understand it's high season and busy season, but I definitely want to continue coming back and referring the hotel to my friends.
Stayed 6 nights in Dec 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family absolutely loved the Palm! The property was clean and well maintained. The service was excellent from all employees and the quality of food and drink was good as well. A big thank you to Deseul the Pool Attendant for helping our family throughout our stay, he was very kind and thoughtful- his work ethic was like nothing I’ve ever seen before in my many years of travelling! We’ll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bing Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book this hotel next time
Stayed 5 nights in Dec 2024

10/10 Excellent

Arbnije

Stayed 3 nights in Dec 2024

10/10 Excellent

Hifsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned, well kept, clean, friendly mid to high quality hotel. Perfect location , amazing breakfast and very friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bettina

Stayed 4 nights in Dec 2024

10/10 Excellent

Priyanka

Traveled with family and small children
Liked: Amenities
Amazing hotel. We loved it. I hardly leave reviews but this hotel was a surprise package.
Stayed 3 nights in Dec 2024

2/10 Terrible

Charles

Traveled with family
Disliked: Room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so attentive and friendly. We love the access to the beach, the pool and the shopping district.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adedapo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach. Awesome staff
Stayed 1 night in Dec 2024

10/10 Excellent

Hank

Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

Mallory

Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay and every trip we notice it keeps getting better.
Stayed 3 nights in Dec 2024

10/10 Excellent

TIMOTHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly and welcoming. Beach access was perfect, incredible sunrise.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, beach access is very nice.
Stayed 2 nights in Dec 2024