The Palms Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for The Palms Hotel & Spa

Aerial view
Property video
Suite, 1 Bedroom, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Suite, 1 Bedroom, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Suite, 1 Bedroom, Balcony, Ocean View | Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
$389
includes taxes & fees
Feb 4 - Feb 5

Explore the area

View in a map
3025 Collins Ave, Miami Beach, FL, 33140
  • Place, Miami Beach Beaches
    ‪1 min walk‬
  • Place, Miami Beach Boardwalk
    ‪6 min walk‬
  • Place, Fontainebleau
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪24 min drive‬

Room options

Superior Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

9.0 out of 10
Wonderful
(51 reviews)
  • Ocean view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(41 reviews)
  • Ocean view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard 1 King Bed

8.8 out of 10
Excellent
(72 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed with City View

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(48 reviews)
  • City view
  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

  • City view
  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(26 reviews)
  • Partial ocean view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

8.6 out of 10
Excellent
(29 reviews)
  • Partial ocean view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(17 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • Partial ocean view
  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Mobility Accessible, Balcony

  • City view
  • 490 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Palms Hotel & Spa

Hotel in South Beach
Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa.
The Palms Hotel & Spa offers 247 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa like an outdoor pool and a fitness center.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is available for a surcharge. This beach hotel also offers a steam room, a garden, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Palms Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Essensia Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1941
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 48.01 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 39 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number HOT2323650

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1273 out of 1784 reviews
Rating 8 - Good. 309 out of 1784 reviews
Rating 6 - Okay. 81 out of 1784 reviews
Rating 4 - Poor. 56 out of 1784 reviews
Rating 2 - Terrible. 65 out of 1784 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hanson D., Locust Grove

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and comfortable; the only issue is I think the toilets are quite low. The staff at the pool bar were wonderful! Andrea and Kathlem were extremely nice, knowledgeable and remembered our names! Impressive.
Stayed 5 nights in Oct 2025

8/10 Good

Meaghan

Stayed 3 nights in Oct 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 4 nights in Oct 2025

8/10 Good

Michael J

Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The most beautiful rooms. I've never had such a clean toom in my life. Pool was nice also, and although a 25 minute walk to south beach... it was ni e to get some exercise each night. Its a quieter part of Miami Beach where the hotel was located. The housekeeper that we had was excellent. She did an amazing job. Our floor was 10th, which was perfect.
Stayed 4 nights in Oct 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying here since my daughter was small. Now she’s 27 and we are back. Had an amazing time as always. Rooms immaculate and a wonderful client experience. Especially the lovely lady from Haiti at the beach towel bar. We will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Tanmay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, the ocean view from the room was amazing and we had private beach access and the pool and decor of the hotel was amazing and the staff was really good as well. I would definitely stay here the next time I am in Miami.
Stayed 2 nights in Oct 2025

10/10 Excellent

LUNA

Stayed 1 night in Oct 2025

10/10 Excellent

Adelimelid

Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were in Miami for a quick trip and wanted to see the south beach life without being in the middle of it. North beach is too far away from everything and south beach is a non stop party until all hours of the night. After reading Miami horror stories online I was extremely nervous to book a hotel. I have stayed at the Edan Rock in north beach and it is stunning, we wanted edan rock beauty for reasonable prices. This hotel was PERFECT! Staff was super friendly and kind, our room was beautiful but most of all the bed was so comfortable I slept like a rock! We had lunch and drinks at their restaurant on site and their cocktail of the drink was $10 and delicious! Food was good and it was much better prices at eat at our hotel than on south beach. The hotel has personal beach access. We wanted bikes and went down to south beach. It was only about 15 min or less bike ride! Cruising the beach with the sun shining is the perfect relaxing afternoon. Our hotel was clean, quite, friendly, beautiful lobby, 15 min no traffic to the airport as well. We will definitely be back for our next stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Francisca Alexis

Traveled with partner
Liked: Cleanliness, staff & service
Just wish the room had a balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

sepideh

Stayed 6 nights in Sep 2025

8/10 Good

Martha

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Maykon R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good one hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

bambang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Ehsan

Disliked: Staff & service, property conditions & facilities
We chose The Palms Hotel & Spa in Miami Beach for a peaceful family vacation, but our stay turned into a highly stressful and unacceptable experience due to severe noise disturbances, extremely poor management, and failure to honor a refund commitment. We stayed in room 320 for five nights. On the second night, at 10:00 PM, a renovation crew began heavy demolition work directly beneath our room in the lobby area. The drilling and construction noise continued until 4:00 AM, making it impossible for my family to rest. Despite multiple complaints, the night manager was uncooperative, dismissive, and extremely unprofessional. The renovation continued again the following night, causing additional disruption. The next morning, the hotel’s internal manager acknowledged the issue, offered a complimentary breakfast as compensation, and provided written confirmation that one night of our stay plus the service fee would be refunded. However, on the last night of our stay, the hotel rented the event hall directly under our room for a wedding party with loud music late into the night. Once again, we were unable to sleep due to excessive noise. In total, three out of five nights of our stay were severely disrupted, and the hotel failed to provide a quiet and comfortable environment, which is a basic expectation when booking a hotel at this price level. Despite receiving an email from hotel management confirming the refund, over two weeks have passed with no refund issued. The hotel has als
Stayed 5 nights in Oct 2025

8/10 Good

Sharon

Stayed 3 nights in Oct 2025

8/10 Good

Landon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and enthusiastic bag/valet service. Front desk could be a little friendlier. The shower in my room was set up so you almost have to get wet right when you turn it on.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the second year out conference was in Miami and the second year I stayed at the Palms. My room this time was just okay. I had a street side room and was on an interior corner so my window was adjacent to a wall of windows for other rooms. There was no privacy unless I kept my curtains pulled. The meals were outstanding.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view room was incredible. More of an adult only vibe. Incredible value. Will be staying here again next trip.
Stayed 2 nights in Oct 2025

10/10 Excellent

ellen

Liked: Cleanliness, property conditions & facilities
Feels so relaxing
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamika Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025