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The Ritz-Carlton, South Beach

5.0 star property

Choose dates to view prices

Photo gallery for The Ritz-Carlton, South Beach

Outdoor pool, cabanas (surcharge), pool umbrellas
The Ritz-Carlton Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Bar (on property)
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Parking available
$530
includes taxes & fees
Oct 14 - Oct 15

Explore the area

View in a map
1 Lincoln Rd, Miami Beach, FL, 33139
  • Place, Collins Avenue Shopping Area
    ‪1 min walk‬
  • Place, Miami Beach Convention Center
    ‪10 min walk‬
  • Place, Lincoln Road Mall
    ‪14 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • 375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 800 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Suite, 1 Bedroom, Non Smoking, Ocean View (Corner) | Living room | 37-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

  • 1103 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 375 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Ocean View

Club Suite, 1 Bedroom, Non Smoking, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 Bedroom, Non Smoking, Ocean View

  • 375 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds, Non Smoking, City View

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

Club Room, 2 Double Beds, Non Smoking, Partial Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • 375 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking (No View)

8.6 out of 10
Excellent
(32 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 375 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Partial Ocean View

7.6 out of 10
Good
(5 reviews)
  • 375 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Separate tub and shower, deep soaking tub, designer toiletries

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

7.6 out of 10
Good
(5 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Separate tub and shower, deep soaking tub, designer toiletries

Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View (Mobility Accessible, Roll-In Shower)

Separate tub and shower, deep soaking tub, designer toiletries

Room, 1 King Bed, Balcony, Pool View (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

The Ritz-Carlton Suite

  • 2422 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking (No View)

8.6 out of 10
Excellent
(51 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Partial Ocean View

7.8 out of 10
Good
(7 reviews)
  • 391 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, City View

  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, South Beach

5-star resort in South Beach
At The Ritz-Carlton, South Beach, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy yoga. Housekeeping is available on request.
The Ritz-Carlton, South Beach offers 376 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton, South Beach like an outdoor pool and a 24-hour fitness center.

The resort offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. This Art Deco resort also offers a hot tub, a steam room, and a garden. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, South Beach is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Ritz-Carlton, South Beach has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 60 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Beach yoga
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (19,999 square feet of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per night
  • Resort fee: USD 74.1 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 60 for adults, and USD 0 to 13 for children
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Beach South
Ritz-Carlton South Beach
Ritz-Carlton South Beach Hotel Miami Beach
Ritz-Carlton South Beach Resort
Ritz-Carlton South Beach Miami Beach
Miami Beach Ritz-Carlton
Ritz Miami Beach
The Ritz Carlton South Beach
The Ritz Carlton, South Miami
The Ritz-Carlton, South Beach Resort
The Ritz-Carlton, South Beach Miami Beach
The Ritz-Carlton, South Beach Resort Miami Beach

The Ritz-Carlton, South Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 864 reviews
Rating 8 - Good. 109 out of 864 reviews
Rating 6 - Okay. 75 out of 864 reviews
Rating 4 - Poor. 50 out of 864 reviews
Rating 2 - Terrible. 57 out of 864 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, beautiful rooms, nice pool... Front of house service was very friendly and efficient. I would definitely stay again due to the location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ali

Stayed 5 nights in Jun 2025

10/10 Excellent

Maxim, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a peaceful & unforgettable experience at the Ritz Carlton Miami. 10/10
Stayed 3 nights in Jun 2025

10/10 Excellent

TANYA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everyone was so friendly and the rooms are gorgeous
Stayed 3 nights in Jun 2025

10/10 Excellent

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location, older building.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodrigo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Mojdeh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, spacious room. But what really makes this hotel stand out is the pool and beach areas. Just phenomenal!
Stayed 4 nights in Jun 2025

10/10 Excellent

Pamella

Stayed 5 nights in Jun 2025

2/10 Terrible

Kate

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smelly, loud and hair on shower walls
Stayed 3 nights in May 2025

10/10 Excellent

Beatrice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan, MORELIA

Stayed 3 nights in May 2025

10/10 Excellent

natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay.
Stayed 3 nights in May 2025

6/10 Okay

William M

Traveled with family
Liked: Cleanliness, staff & service, amenities
The cleaning staff was not up to Par. We had to make sure our room was cleaned daily.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rafael, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Darya

Stayed 2 nights in May 2025

2/10 Terrible

Janeissy

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
My family and I booked a one-night stay at the Ritz-Carlton South Beach for Mother’s Day, hoping for a relaxing and luxurious experience. Unfortunately, we were so dissatisfied that we ended up checking out the same night around 8:30 pm. The hotel itself is noticeably outdated. For a brand that markets itself as high-end, the furnishings and overall ambiance felt more tired than timeless. Dining was another letdown — overpriced food that didn’t live up to expectations, and a mandatory gratuity of 18-22% added to nearly every charge, even when the service was lackluster. What truly ruined the experience was the terrible valet service and the unacceptable customer treatment. The valet manager, Manny, was especially rude and dismissive. When my husband went to retrieve the car and explained we were checking out early due to our dissatisfaction, Manny questioned him aggressively and made him feel uncomfortable, as though we were doing something wrong. His behavior came off as discriminatory and entirely inappropriate for a service-based industry. To make matters worse, another family member had “self-parked” his motorcycle with VALET and was still charged the full $65 valet fee — yet Manny made a big scene about it, as if it were some kind of inconvenience to them. It was unnecessary and unprofessional. Needless to say, we will not be returning to this location. Next time, we’ll be staying at the Four Seasons — where hospitality still means something.
Stayed 1 night in May 2025

10/10 Excellent

Aliyah

Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is rundown and in need of an upgrade. Disappointing for a Ritz
Stayed 3 nights in Apr 2025

2/10 Terrible

Alison

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed is an understatement. When I arrived, the trash in my room was overflowing and smelled. There was very little service at the beach and pool. They minimized their menus at both, so little options for food. The phone in my room was broken. Overall, just not a Ritz Carlton stay. The Loews next door has much better service and product for substantially less.
Stayed 2 nights in Apr 2025

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the beach. Friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anshul

Liked: Amenities, property conditions & facilities
Beautiful hotel!
Stayed 5 nights in Apr 2025