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Z Ocean Hotel, Classico a Sonesta Collection

4.0 star property

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Photo gallery for Z Ocean Hotel, Classico a Sonesta Collection

Beach nearby, sun loungers, beach umbrellas, beach towels
Premium bedding, pillowtop beds, minibar, in-room safe
Suite, 1 King Bed (Spa) | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
1437 Collins Ave, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪3 min walk‬
  • Lincoln Road Mall
    ‪19 min walk‬
  • Port of Miami
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, City View (South Beach)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, City View (South Beach)

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lanai, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Lanai, Pool View

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Accessible, Pool View

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spa)

Suite, 1 King Bed (Spa) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Spa)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Roof Top Terrace)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View (Roof Top Terrace)

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace) | Room amenity

Suite, 1 King Bed, Partial Ocean View (Roof Top Terrace)

  • 600 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (South Beach)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (South Beach)

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (South Beach)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed (South Beach)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Z Ocean Hotel, Classico a Sonesta Collection

4-star hotel in South Beach
At Z Ocean Hotel, Classico a Sonesta Collection, hit the nearby beach, dine onsite at Front Porch Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges.
Z Ocean Hotel, Classico a Sonesta Collection offers 43 accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Miami Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and body wraps.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. After a day at the beach, enjoy amenities at Z Ocean Hotel, Classico a Sonesta Collection like an outdoor pool, complimentary bicycles, and a 24-hour fitness center.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. This luxury hotel also offers a hot tub and a terrace. Onsite parking is available (surcharge).

Z Ocean Hotel, Classico a Sonesta Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Front Porch Cafe - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

Z Ocean Hotel, Classico a Sonesta Collection is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

English, French, German, Italian, Maltese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 12 to 19 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Front Porch Cafe

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's dinnerware
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Z
Hotel Z Ocean
Ocean Z
Ocean Z Hotel
Z Hotel
Z Ocean
Z Ocean Hotel
Z Ocean Hotel South Beach
Z Ocean South Beach
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
Vincci South Beach
Miami Beach Crowne Plaza
Vincci South Beach
Crowne Plaza South Beach Z Ocean Hotel
Crowne Plaza Z Ocean Hotel
Crowne Plaza South Beach Z Ocean
Z Ocean Hotel
Z Ocean South Beach
Z Ocean
Hotel Z Ocean Hotel South Beach Miami Beach
Miami Beach Z Ocean Hotel South Beach Hotel
Hotel Z Ocean Hotel South Beach
Z Ocean Hotel South Beach Miami Beach
Crowne Plaza South Beach Z Ocean Hotel
Z Ocean Hotel South Beach

Z Ocean Hotel, Classico a Sonesta Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 258 reviews
Rating 8 - Good. 44 out of 258 reviews
Rating 6 - Okay. 47 out of 258 reviews
Rating 4 - Poor. 29 out of 258 reviews
Rating 2 - Terrible. 34 out of 258 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Khristian

Stayed 1 night in Feb 2025

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was old and outdated especially for the price. Scuff marks and holes all over the walls. Tile was old and grout was dirty. The corners were dirty. Drawer had handle falling off which I put back on. It was advertized as personal spa on the balcony. Which really was a bath tub since jets are not allowed.On the positive side the staff was nice and location was awesome Thr room was large and balcony too. It overlooked the busy street.
Stayed 1 night in Feb 2025

2/10 Terrible

Chaz

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaenikka, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting this property pre-cruise and we had a phenomenal time! Love the dual level balcony experience and views.
Stayed 1 night in Nov 2024

6/10 Okay

israel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Doug

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I liked the location. Our room was nice and clean. The common areas of the facility were terrible. I was embarrassed to bring my girlfriend there. The hallways were dirty and dilapidated. The door to our room would not lock. The door to our room is delaminating at the bottom. The door itself along with the lock assembly need attention badly. The elevators didn't work.
Stayed 3 nights in Feb 2025

6/10 Okay

David

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room itself is fine, but the property is not going to impress you. Pool is adequate, location is great, but the restaurant/lobby/hallways etc. are in need of an upgrade. There is someone stationed in the elevator as one of them didn't work and the other is barely works. You need to knock on the closed doo on the upper floors or phone down to have the elevator come up to get you. It was nice to have beach chairs reserved for us, but the beach towels could have have been better and more of them. For the money this place was less than mid, but the location is key and again the room itself was fine.
Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

2/10 Terrible

Stephen

Stayed 3 nights in Nov 2024

6/10 Okay

Vincent

Traveled with partner
Liked: Cleanliness, staff & service
Fantastic experience. An exceptionally nice remodeled hotel. Excellent customer service at the desk. Walking distance to dining, shops and the beach. Only downside was that I booked a room with a hot tub - but the hot tub didnt work. This was my only reason for three stars.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2025

2/10 Terrible

Ashutosh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Zocean is no way a 4 star property. In a suite, they do not have a sofa bed, but they have two bathroom! Service at the reception only does check-in and check-out. When I raised the point about sofa bed, they stated that if we have a rolling bed we will put it. I had to call Expedia to get addressed. Their internal door to the balcony on 2nd floor would not lock. Why do not they say that the property is under renovation on 2nd floor. I will never go to Zocean again. Overall bad experience
Stayed 1 night in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great room was clean. Restaurant downstairs food was good.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
We picked the spa suite because of the jacuzzi on the balcony. The jacuzzi was dirty and also the jets were turned off so we could not use the hot tub. We would have opted for a different hotel or room to save money had we of known this.
Stayed 2 nights in Jan 2025

4/10 Poor

Nuno

Liked: Cleanliness
Disliked: Staff & service
The room booked was not available, when queried stated the room we got was the same price which wasn’t the case, stated room would be available next day but never materialized, internet was terrible and un protected, following our check out further charges appeared on credit
Stayed 4 nights in Jan 2025

4/10 Poor

abdul

Stayed 3 nights in Jan 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms right off the beach

This is a perfectly located hotel, one block off the beach with beach chair services and right in the thick of south beach. It has very long corridors and is showing some of its age, but it is a great value and the rooms are some of the largest I’ve stayed in in Miami.
Stayed 3 nights in Jan 2025

8/10 Good

Jason, Rhinebeck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Roh

Stayed 2 nights in Jan 2025

4/10 Poor

Raniha

Stayed 3 nights in Dec 2024

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down and in need of refurbishment. Has gone down in quality since i last stayed here a few years ago. An erroneous charge was placed on the bill. I could never get through directly to someone and left multiple messages which were never returned. On the plus side the location is great. However I won’t be returning.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Below Average "Four-star" Hotel

Overall we had a mediocre stay here at Z Ocean. Upon walking in through the breezeway, it was very dirty and not setup for use. It appears that some homeless people had slept there the night before based on items/trash left behind. The room was average with minimal amenities (no extra pillows or towels, had to ask for coffee pods.) The biggest disappointment was the "spa" located on our rooftop patio. It was more of a soak tub and not the personal hot tub that was advertised. When we arrived, it was filthy with human hair still on floor of the tub so it was clear that they do not clean these. I would not consider this a four-star hotel and definitely feel misled by this rating. I would not stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelina

Stayed 2 nights in Dec 2024