2/10 Terrible
Hector
Traveled with family
Jun 1, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
☠️⚠️It is NOT a five-star hotel BY NO means at all.
The food at the buffet was always cold and just OK.
No top-shelf alcohol in the whole place.
6 ppl from our party had digestional issues for days.
Management is irresponsible and does not care about customer complaints or SAFETY
My 5 and 8-year-old niece and nephew were let out of the kids" club without anyone from our family signing them out. We found them by the pool alone. Thank god we came back from the beach on time! Not only could they have drowned in the pool, they also could have been abducted. I did speak to the manager the kids"club/entertainment.
HE SAID HE will address this and get back to me. I'm still waiting for a response! I also called corporate and waiting for a response from them as well.
We had a big family event 70+ people
That is why did not leave immediately!
This is unacceptable!
Go to a place that values you, your vacation needs and your Safety.
The staff (workers) were great and did the best they could under terrible management.
Shame on you Wyndham!
Hector
Stayed 7 nights in May 2025