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This has been one of the best all inclusive resorts I have been to . Perfect for solo travelers.Restaurants like 5stars. & best Room service I’ve had at any resort at all times of day and night. They had someone come to my room and sing me happy birthday with a complimentary cake and put roses on my bed . They always made sure they had what I needed without me asking ! You didn’t even need to bring towels to the pool or beach. I really loved it here . One thing i regret is not carry a few dollars to tip , the people at the pool and entertainers

Staff are all very friendly. Rooms are very clean. There are several pools and they are all big enough to have your own space. The food is good and there is lots of choices to choose from. Will definitely be back again.

⭐⭐⭐⭐⭐ An Absolutely Amazing Stay at Excellence El Carmen! I just checked out of Excellence El Carmen, and I can honestly say that my experience was absolutely wonderful from beginning to end. Everything was excellent — the food, the cleanliness, the beautiful facilities, the room, and most importantly, the incredible service from the staff. The room was spotlessly clean and very comfortable, and the food was excellent with so many great options. Every person we interacted with was kind, welcoming, and genuinely committed to making our stay special. I especially want to recognize three amazing team members who went above and beyond: ❤️ Alvin, at the Sports Bar, who was incredibly friendly and attentive. ❤️ Luis Enríquez, who takes care of the room bars, was always so helpful and made sure everything was taken care of. ❤️ Delvin, our waiter, provided wonderful service and always treated us with kindness and a smile. People like them truly make a vacation memorable. They made us feel welcomed, appreciated, and well taken care of throughout our entire stay. Excellence El Carmen truly lived up to its name. 10/10 experience! I absolutely loved this resort and would happily come back again. Thank you to the entire Excellence El Carmen team for an unforgettable stay! ❤️🌴🥂

The building needs maintenance. Repairs in the building need to be done. The jacuzzi in the bedroom wasn’t working. For the price they charge not worth it. However the personnel was very friendly and professional.

Hermoso todo y sobre todo la atención de las personas que trabajan ahí !! Feliz con el lugar !!