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West Bay

3.0 star property

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Photo gallery for West Bay

Interior entrance
Premium Apartment | Living area | TV
Studio (Cosy) | 1 bedroom, cribs/infant beds, free WiFi, bed sheets
Interior
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Housekeeping
  • Kitchen
$93
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Vakantiestraat 1, Middelkerke, West-Vlaanderen, 8434
  • Middelkerke Beach
    ‪11 min walk‬
  • Grand Casino Middelkerke
    ‪4 min drive‬
  • De Kegel X-treme
    ‪4 min drive‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Apartment

Premium Apartment | 1 bedroom, cribs/infant beds, free WiFi, bed sheets

Premium Apartment

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio (Cosy)

Studio (Cosy) | 1 bedroom, cribs/infant beds, free WiFi, bed sheets

Studio (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Apartment

Classic Apartment | Private kitchen | Fridge, microwave, espresso maker, cookware/dishes/utensils

Classic Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | 1 bedroom, cribs/infant beds, free WiFi, bed sheets

Family Apartment

  • 645 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, cribs/infant beds, free WiFi, bed sheets

Comfort Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio (Terrace)

Studio (Terrace) | 1 bedroom, cribs/infant beds, free WiFi, bed sheets

Studio (Terrace)

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, cribs/infant beds, free WiFi, bed sheets

Comfort Studio

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

West Bay

3-star Middelkerke hotel with coffee shop/cafe
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and self parking. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, tour/ticket assistance, and a garden. Housekeeping is available on request.
West Bay offers 56 accommodations with espresso makers. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Middelkerke hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

West Bay is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 6 per night)

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 13.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 6:00 PM) and Friday - Saturday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 12.5 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13.50 for children
  • Self parking fee: EUR 6 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 12.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to September 30

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

en Zee
Zon en Zee Appartementenhotel Hotel
Zon en Zee Appartementenhotel Hotel Middelkerke
Zon en Zee Appartementenhotel Middelkerke
Zon en Zee Strandhotel Hotel Middelkerke
Zon en Zee Strandhotel Hotel
Zon en Zee Strandhotel Middelkerke
C-Aparthotel Zon en Zee Hotel Middelkerke
C-Aparthotel Zon en Zee Middelkerke
West Bay Hotel
West Bay Middelkerke
C Aparthotel Zon en Zee
West Bay Hotel Middelkerke

West Bay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 142 reviews
Rating 8 - Good. 64 out of 142 reviews
Rating 6 - Okay. 17 out of 142 reviews
Rating 4 - Poor. 5 out of 142 reviews
Rating 2 - Terrible. 6 out of 142 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Graham

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
There was zero service. We saw no staff for the length of our stay. reception was closed throughout. Although breakfast is advertised as starting at 8am, when we arrived at the property and checked this we found out that breakfast had to be booked by 5pm the previous day. This was written in small type on a 'welcome' note. So no breakfast. The photos & description of the property imply that it is close to the beach. It isn't! Its at least 1/2 mile away across a busy road.
Stayed 1 night in Oct 2022

8/10 Good

Byungpo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment with memory foam mattresses so really comfortable. Will definitely return
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

I love Belgium and this hotel I will be staying again
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

6/10 Okay

Heidi

Not great for an overnight

We just stayed one night - beware, reception closes early in the evening and doesn't open till 8.30am. You also have to make your own bed - sheets are provided, but you have to put them on the beds! Towels cost extra.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not well maintained accommodation

Very bad experience
Stayed 2 nights in Aug 2018

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

Belgium Hotel

The Hotel was very clean and tidy, breakfast was really good (limited cooked food, but the continental option was very good). The apartment was very nice, lots of space, clean & tidy. The only downside really was that we had to make our own beds and we were charged an extra Euro 4.00 per set of towels. We went in February (so out of season) but there was limited restaurant / bar options in the immediate vicinity, the ones open were relatively expensive and closed early.
Stayed 1 night in Feb 2018

8/10 Good

Ajit Kaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value

Location is great. Nearby shops and pizza place and the Grote market which is ideal.
Stayed 2 nights in Dec 2017

8/10 Good

mr George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment

Very nice apartment albeit the toilet smelt. Seemed like the problem would be resolved by the toilet area being given a proper clean. Surprised that we were charged for towels, and that no kettle provided. Otherwise a good stay.
Stayed 2 nights in Jun 2017

8/10 Good

Jonathan, Chelmsford, Essex, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Ideally located aparthotel close to tram-stop

High quality aparthotel on the outskirts of Westende. We had 2 bedroom apartment which felt very new. All the necessary equipment in room APART FROM A KETTLE. Why so many aparthotels include only a coffee maker but not a kettle is beyond me! Excellent breakfast is well worth the (on first sight quite expensive) 15 euros. Plenty of choice including cereals, croissants / pain au chocolats, omelettes, cheese, salmon and erm doughnuts (!!!) A real shame that the bar only opens until 2100. A real missed opportunity given the size of apartment hotel. Close to tram stop (10 minute walk) or a 25 minute walk to charming seaside resort of Westende Bad. A few shops (e.g newsagents and bakers) are just 2 minutes walk away. Plenty of free car-parking

2/10 Terrible

sarah, a

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not stay again.

Took our own towels but we were charged for bed linen per person even children that shared a sofa bed. Beds were just made up with a bottom sheet. The duvets were covered in hair and blood. Then as for the beds - they are just foam with dips in them and we were in such bad pain with back ache that we were up from 3am. Location is not great and walls are paper thin so you could hear everything.

4/10 Poor

Mark, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

The arrival at the hotel was complicated due to construction all around. This situation wasn't communicated to us beforehand so took us around 30 minutes to find the hotel. We finally arrived at 8pm to find the hotel reception closed (and locked). Had to call a number in the confirmation email to ask for help. We were given the entry pass code and then given instructions on how to retrieve our room key. Smell of sewage outside wafted into the room when we opened the windows. The overall cost of the hotel when you included rental of sheets and towels far exceeded the quality. Definitely would not use this hotel again. The outside was run down and full of weeds and broken terraces - it looked derelict.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super hotel

The staff we came into contact with were friendly and helpful. The apartment was fabulous, comfy beds and lots of utensils and crockery in the kitchen. The only thing we would have liked is a kettle, there was only a coffee maker. The fridge didn't seem to be working that well but it did keep items cool. Beds and sofa bed were comfy and the shower was great. The location was good for us as we don't like to be in the thick of hustle and bustle. We were pleased to have a balcony but it would have been better if there had been a table and chairs set or a couple of loungers out on it. Our apartment was at the back of the hotel and we looked out onto what looked like a building site which was a bit of a mess. Overall, we really enjoyed our stay and will definitely be staying here again.

6/10 Okay

fentons, lancashire

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

good location

no luggage trolleys, our room was the farthest away from reception and thedistance from carpark to reception was the same. when you have travelled for a few weeks you have plenty luggage. no grill, or toaster, no kettle. and dirty pans. the outside of hotel very neglected. it could be a better place to stay if some thought was put ito it. very handy for tram to ostend.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient for a family short stay

We were not warned that the reception closed at 6pm. We arrived at 6.30pm and had no instructions about keys. A helpful member of staff informed us, via an emergency phone number, that we should have received an automatic call regarding our booking. Room facilities were basic but good and clean, hotel location was good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay. Friendly staff, big clean rooms for a great price. Unfortunately there is no wi-fi in rooms, we had to go to reception and they messed up with booking. Instead of two rooms only one was reserved for us, but we saved money because of this ;)

8/10 Good

Tania

Stayed 1 night in Apr 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Helene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Envoi d'un mail car nous serions en retard pour la réception. Réponse directe et instructions précises pour prendre possession des lieux. Le lendemain, à la remise des clés, personnel sympathique. Les chambres sont en bon état, parfaitement acceptable et propre ( peut-être à faire un effort sur les vitres pour être pointilleuse).
Stayed 1 night in Oct 2024

8/10 Good

Simone

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist wirklich toll, kommen gerne wieder. Hunde willkommen, Personal freundlich. Sauber und gepflegt. Lage ruhig und trotzdem ist man schnell zu Fuß überall.
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Das Personal war sehr freundlich. Leider hat uns das Zimmer insgesamt nicht ganz überzeugt. Sehr spartanisch eingerichtet, ein paar Bilder mehr hätten den weißen Wänden gut getan. Küche ist vorhanden aber es fehlt z.B ein Geschirrtuch. Da leider keine Klimaanlage vorhanden ist, ist man auf ein offenes Fenster für frische Luft angewiesen, warum verbaut man bei den 4 Fenstern hier nicht 1x mit fliegengitter ? Wäre aus unserer Sicht besser. Ebenfalls gibt es keinen konkreten Zimmerservice, was meiner Meinung automatisch enthalten sein sollte. Die Wände scheinen sehr dünn zu sein, weshalb es sehr hellhörig ist. Was vielleicht noch wichtig ist, zwischen 12 und 13 Uhr gibt es eine einstündige Pause, das sollte man bei Anreise ebenfalls berücksichtigen. (Checkin ab 15 Uhr) Insgesamt ist das Hotel aber modernisiert worden und die Lobby sieht wirklich klasse aus. Wir können das Hotel nur bedingt empfehlen. Das Frühstück für 20€ pro Person haben wir nicht getestet.
Stayed 3 nights in Sep 2024

8/10 Good

Gwenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024