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Midi-Pyrénées Vacation Packages

Lovely, relaxing, staff very hospitable. Pool was lovely, food very drinks. Drinks were strong. 100% recommend

It's a charming hotel in the Carmes area of Toulouse. Our stay was very comfortable, with valet parking and hospitality for my little dog. The on-site brasserie offers a set menu that includes cassoulet and croque monsieur, prepared with excellence. The morning of our stay, I needed a before-hours breakfast that was beautifully and thoughtfully prepared and packaged for me. The overall feel was that of polish, courtesy, and sophistication, even though the hotel itself is beginning to show traces of wear. It is a beautiful place, and they understand refined hospitality. Our room was comfortable and felt luxurious. I will definitely return.

Clean room, excellent staff but restaurant was closed. Also a bit far from laruns if not is ski season, and it was very quiet.

It was 23 degrees in the room and no AC or way to open the window

The hotel is in a fantastic location for exploring Toulouse on foot. The staff were very friendly and helpful. Although the hotel is currently undergoing refurbishment, it did not impact our stay with no additional noise and just a short walk across the square for breakfast in the cafe.

Overall, absolutely not to par with an 4-star hotel, more so of a factory. Check-in was impersonal and staff looked a bit at lost. The hotel is located in the thick of things, which is convenient - easy walk to most main attractions, lots of restaurants to choose from, but the area is absolutely hectic at times - if you want to avoid crowds, this is not the place. The room was quiet, but the corridors and the rooms are in dear need of an uplift. Cleaning was not satisfactory - dust, stains, old pair of underwear (not ours) discovered in the closet. This is not what we remembered from the Novotel brand, at all.