A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
MainStay Suites Big Spring North I-20 offers 28 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations are furnished with sofa beds and desks. Kitchens offer refrigerators, microwaves, and dishwashers. Bathrooms include showers.
In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Food and drink
Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Snack bar/deli
Things to do
Gym
Family friendly
Grocery/convenience store
In-room crib
In-room kitchen
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Living room
Snack bar/deli
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Room amenities
Bedroom
Bedsheets provided
Free crib
Sofa bed
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Dishwasher
Kitchen
Microwave
Refrigerator
More
Air conditioning
Desk
Living room
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Mainstay Suites Hotel Big Spring
Mainstay Suites Big Spring
Mainstay Suites
MainStay Suites Big Spring North I-20 Hotel
MainStay Suites Big Spring North I-20 Big Spring
MainStay Suites Big Spring North I-20 Hotel Big Spring
MainStay Suites Big Spring North I-20 Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 25 out of 64 reviews
10 - Excellent
25
Rating 8 - Good. 18 out of 64 reviews
8 - Good
18
Rating 6 - Okay. 9 out of 64 reviews
6 - Okay
9
Rating 4 - Poor. 7 out of 64 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 64 reviews
2 - Terrible
5
7.6/10
Cleanliness
8.4/10
Staff & service
6.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveler
Business traveler
Aug 23, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Not a good experience.
The condition of the hotel was run down. The furniture in the room was damaged, and rickety. The wifi connection was unstable. The sound proofing was pore,and the noise from the highway was loud.
While the breakfast was one the weak side, the hotel made up for it. Clean kitchen with enough to eat in the room. Water pressure decent, bed comfy and staff very friendly and helpful.
The space is in need of maintenance which might be expected but even though we made a reservation late that day, we had to switch 3 times because the rooms were not cleaned. On the positive side, the bed was comfortable.
It’s a good place to stay off the highway. The staff was always super friendly and helpful. My only concern was the building itself. Some of the last remodel was poorly done. For example, door knob to the closet incorrectly done or the baseboard not secured to the wall in some segments.
I would stay here again.
First of all my main upsetting downfall was there was no swimming pool when I had booked there was a swimming pool as one of the amenities and pictured in the website. I do have screenshots with dates and time frames. After I had made a complaint and report to the front desk the next day I noticed it was removed from the website. Front desk clerk stated that she was aware of it and had been on the website for a long time and hasn't been removed. That was one huge amenity asset that I was looking for to enjoying myself at this stay. The front desk clerk was very professional and courteous and the lady on the breakfast server was very nice and pleasant.
Jo Tapia -
The breakfast spread was not what it shows in pictures. As you can see the breakfast area was dark and empty. It was a pick your own sandwich behind the counter for the employee to heat up. The faucet handle came off in the bathroom sink, the area by the window in the room smelled like mildew and the water pressure was really low.
Kristina
Stayed 1 night in Mar 2023
8/10 Good
Allan
Traveled with partner
Sep 25, 2022
Liked: Staff & service
Disliked: Amenities
pool was not operational, room was ok, staff was nice
Great 1 day stay. Clean place easy highway access. Will stay again
Ruben
Stayed 1 night in Dec 2021
10/10 Excellent
Bridgette
Nov 26, 2021
Bridgette
Stayed 1 night in Nov 2021
6/10 Okay
D Patton
Traveled with family
Sep 15, 2021
Was hoping for a better experience
We booked this hotel since it had a full kitchen and we wished to cook dinner for ourselves. The pans were filthy, but we were able to get them at least somewhat cleaner. There was some stainless flatware, but not enough for both of us to eat using it (one fork was missing). When we reported this to the front desk, they gave us a set of plastic flatware...
On the upside, the breakfast was actually fairly generous, considering that they are still not offering the full buffet due to Covid.