MainStay Suites Big Spring North I-20

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Big Spring North I-20

Efficiency, Suite, 1 King Bed, Non Smoking | Desk, free cribs/infant beds, WiFi, bed sheets
Lobby
Exterior
Lobby
Efficiency, Suite, 1 King Bed, Non Smoking | Desk, free cribs/infant beds, WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
306 Ne 12th St Bldg B, Big Spring, TX, 79720
  • Big Spring Municipal Auditorium
    2 min drive
  • Heritage Museum of Big Spring
    3 min drive
  • Scenic Mountain Medical Group - Main Street
    4 min drive
  • Big Spring, TX (HCA-Mc Mahon-Wrinkle)
    8 min drive

Room options

Efficiency, Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Efficiency, Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

MainStay Suites Big Spring North I-20

Big Spring hotel with in-room kitchens
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
MainStay Suites Big Spring North I-20 offers 28 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations are furnished with sofa beds and desks. Kitchens offer refrigerators, microwaves, and dishwashers. Bathrooms include showers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites Hotel Big Spring
Mainstay Suites Big Spring
Mainstay Suites
MainStay Suites Big Spring North I-20 Hotel
MainStay Suites Big Spring North I-20 Big Spring
MainStay Suites Big Spring North I-20 Hotel Big Spring

MainStay Suites Big Spring North I-20 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 24 out of 54 reviews" "
Rating 8 - Good. 16 out of 54 reviews" "
Rating 6 - Okay. 5 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 4 out of 54 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff but whenever I would get my room serviced they would take my trash out and not replace the trash bags.
Stayed 3 nights in May 2024

10/10 Excellent

Sharon

Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 1 night in May 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay off the highway. The staff was always super friendly and helpful. My only concern was the building itself. Some of the last remodel was poorly done. For example, door knob to the closet incorrectly done or the baseboard not secured to the wall in some segments. I would stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Room was large and spacious as was the bathroom. Would recommend staying here if going to be stopping in Big Spring.
Stayed 1 night in Apr 2024

10/10 Excellent

Nela

Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

J.c.

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Jo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all my main upsetting downfall was there was no swimming pool when I had booked there was a swimming pool as one of the amenities and pictured in the website. I do have screenshots with dates and time frames. After I had made a complaint and report to the front desk the next day I noticed it was removed from the website. Front desk clerk stated that she was aware of it and had been on the website for a long time and hasn't been removed. That was one huge amenity asset that I was looking for to enjoying myself at this stay. The front desk clerk was very professional and courteous and the lady on the breakfast server was very nice and pleasant. Jo Tapia -
Stayed 2 nights in Sep 2023

4/10 Poor

Kristina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast isn’t a buffet style like pictures
The breakfast spread was not what it shows in pictures. As you can see the breakfast area was dark and empty. It was a pick your own sandwich behind the counter for the employee to heat up. The faucet handle came off in the bathroom sink, the area by the window in the room smelled like mildew and the water pressure was really low.
Stayed 1 night in Mar 2023

8/10 Good

Allan

Traveled with partner
Liked: Staff & service
Disliked: Amenities
pool was not operational, room was ok, staff was nice
Stayed 1 night in Sep 2022

8/10 Good

Susan, Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out before leaving the main HYW
Stayed 1 night in May 2022

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip
Great 1 day stay. Clean place easy highway access. Will stay again
Stayed 1 night in Dec 2021

10/10 Excellent

Bridgette

Stayed 1 night in Nov 2021

6/10 Okay

D Patton

Traveled with family
Was hoping for a better experience
We booked this hotel since it had a full kitchen and we wished to cook dinner for ourselves. The pans were filthy, but we were able to get them at least somewhat cleaner. There was some stainless flatware, but not enough for both of us to eat using it (one fork was missing). When we reported this to the front desk, they gave us a set of plastic flatware... On the upside, the breakfast was actually fairly generous, considering that they are still not offering the full buffet due to Covid.
Stayed 1 night in Sep 2021

2/10 Terrible

Cathy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Looks can be deceiving
This property has so much potential. The staff was very nice and the welcome bags were an unexpected treat, the facility was nice and modern, the hot breakfast sandwiches in the morning were also a nice surprise, and a great kitchen. We loved the layout of the large room and the high ceilings. The bed was super comfy and very nice linens. BUT the problem was the room was filthy. Dried food left on the dining table, the sofa was very dirty and the coffee table was falling apart. The caulk in the tub was yucky and the bathroom door was almost off its hinges and would hardly open and close. That particular room had had some unfortunate visitors, but why didn't housekeeping report the problems? The staff apologized the next morning and said we should have asked for another room, but maybe they were all like that??? I have since heard from the management and they are looking into it (Room 104).
Stayed 1 night in Aug 2021

8/10 Good

Catherine Victoria, Conroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is on service road to HWY I-20 - easy in and out. Breakfast is a bag breakfast due to COVID precautions, but tasty breakfast sandwiches easily heated in the microwave, along with fruit, yogurt, pastry, etc. Coffee and Juice supplied as well. Room was comfortable with appliances working as expected. Refrigerator needed defrosting and note was left with the front desk.
Stayed 1 night in Aug 2021

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from highway service road. Ample parking, quite area. Newer property. Friendly staff.
Stayed 2 nights in Aug 2021

10/10 Excellent

glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
This night was great. It was my first day which was on a separate reservation as the rest of my stay. I stayed in a suite with a small kitchenette and it was clean and actually pretty nice. It has a full size fridge which is nice for staying for a full week. The room is nice and clean. This is a hotel that a lot of traveling workers stay at and the place is extremely clean even with a ton of oil field workers staying here. The stay has been nice.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Our room was great in size and the bed was comfortable. However, there was either chocolate or poop on the bedspread, disgusting! And you know the cleaning personnel had to see it. It was as big as a quarter. Also the carpet and furniture was stained over most of its areas. Not sure how businesses don’t believe ratings can ruin their customers returning when traveling brings us through the same areas multiple times a year. I will not stay there again.
Stayed 1 night in Mar 2021

10/10 Excellent

Lacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff was amazing, super nice and accommodating for our needs. They even were sweet when my kids needed to tell them all about their adventures of the day. The breakfast was the expected quick grab stuff. Ready for the pool to be open!
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comforting and enjoyable. It gave the home away from home feeling.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2020