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Best Western Plus Brookside Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
400 Valley Way, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    3 min drive
  • BAPS Shri Swaminarayan Mandir
    3 min drive
  • LEGOLAND® Discovery Center
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    14 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Brookside Inn

Milpitas hotel close to Great Mall of the Bay Area
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Best Western Plus Brookside Inn offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Best Western Plus Brookside Inn provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Plus Brookside Inn has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Kinara Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kinara Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Best Western Plus Brookside Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 401 out of 1002 reviews" "
Rating 8 - Good. 372 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Torsten

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.
Stayed 2 nights in Aug 2024

2/10 Terrible

Torsten

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.
Stayed 1 night in Aug 2024

10/10 Excellent

kimhoun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Virgil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2024

6/10 Okay

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great came from Fresno ca to give my family a mini vacation before school starts back they enjoy the weekend and the bay
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
The stay was good. The hotel would probably benefit from a few upgrades but the comfort was there. I booked it because of the good reviews on breakfast and it was good, had good food options. The way the hotel is arranged it was a little confusing to find the breakfast area and exercise room since we were on the 2nd floor and not explained the amenities of breakfast, pool or exercise room upon arrival. Either way, we probably would stay again since it's in a good location.
Stayed 2 nights in Aug 2024

6/10 Okay

Bharathi

Liked: Staff & service, room comfort
Stay was ok
Hotel was ok. Rooms, hallway, and external areas were having bad smells during extended period.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 4 nights in Jul 2024

6/10 Okay

Marco, Richmond

Business traveler
Disliked: Amenities
The AC didn’t work well adjusting to its set thermostat temp. The shower tub was clogged. The positive was it’s convenient location and breakfast
Stayed 2 nights in Jul 2024

6/10 Okay

Thomas

Stayed 1 night in Jul 2024

8/10 Good

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast and accessible to a Restaurants and convenient store. What l didn't like need to change the carpet is old and smells. But overall clean invironment.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very good breakfast. Exceptional staff, friendly and went out of their way more than once to help us.
Stayed 1 night in Jul 2024

8/10 Good

BrownSkinSanity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great aesthetics Clean room for the most part Great customer service
Stayed 1 night in Jul 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is more important for me is the room conditions. It was really good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roxanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-appointed, conveniently located near several Bay Area major freeways, yet tucked away and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Clean accommodations, quiet room and a very good breakfast in the morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice and has a great look to it. It is always clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying here. It is an amazing hotel with an amazing local and close to malls and dining options. It’s also close to other attractions in California.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jinbiao, Nashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Anh

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room had cockroaches. It was gross. Rooms had a mustiness.
Stayed 3 nights in Jul 2024

10/10 Excellent

Saran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rondryia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, room is very clean and I love the snack area where you can just grab it and they add it to the room. Had breakfast but the glasses weren’t clean that’s the only thing but I had a good stay
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be staying at this hotel again
Stayed 2 nights in Jul 2024