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Best Western Plus Brookside Inn

3.0 star property

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Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Terrace/patio
Exterior
View from room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
$126
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
400 Valley Way, Milpitas, CA, 95035
  • Place, Great Mall of the Bay Area
    ‪3 min drive‬
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, Cisco Systems Corporate Headquarters
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Patio

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Brookside Inn

3-star Milpitas hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Best Western Plus Brookside Inn offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Best Western Plus Brookside Inn provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Plus Brookside Inn has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
The Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Reviews

Best Western Plus Brookside Inn Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

10/10 Excellent

Anacristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay. It was convenient location. Easy access to freeway.Hot breakfast and great service. My only concern is that i am waiting for my refund from Best Western as they charged my cc for a 1 day stay when I already paid 2 day stay in full thru Hotels.com
Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel and we were very pleased with our stay. Will definitely be returning back for another trip and I would recommend this to all of my friends and family staff is very friendly property is very clean hotel rooms are clean peaceful very quiet great breakfast very enjoyable stay
Stayed 1 night in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, everything was clean and good service.
Stayed 1 night in Jun 2025

8/10 Good

Ihsan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Came here for a conference an and the office conference hotel was sold out— opted for this hotel and it was terrific. Clean and
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I really enjoyed our stay here. The room was very clean and comfortable. The breakfast was amazing with a bunch of great choices. The staff were very nice and helpful. I will definitely be staying here again. I would definitely recommend this best western!
Stayed 3 nights in Jun 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and coffee

Super nice clean room, very quiet even though I know they were sold out for a concert. Very good breakfast included. Very nice coffee machine in lobby 24 hours a day with fancy coffee selections as well as in room coffee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great sauna and steam room. Great location.
Stayed 7 nights in Jun 2025

10/10 Excellent

Hyungjun

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay for couple of nights if you are visiting Milpitas, California. There is a big mall called Greatmall nearby and close to the freeway, and their complementary breakfast is impressive. I definitely would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but would have been nice to have hand lotion available.
Stayed 1 night in Jun 2025

10/10 Excellent

Malea

Stayed 1 night in May 2025

8/10 Good

carmalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
it was much better then 5 yrs ago,,,the only thing bad my wheelchair could not move or turn
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and service great!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Bharath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 6 nights in Jun 2025

10/10 Excellent

MARILOU DELOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with family. This hotel is really nice and very clean. Front desk is very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Julio Cesar

Stayed 1 night in Mar 2025

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, amenities, property conditions & facilities
The staff is really friendly and helpful. It has a nice sauna and steam room. It’s close to many restaurants as well as a happy hour with food and drinks deal at the hotel. It’s easy accessible.
Stayed 7 nights in May 2025

10/10 Excellent

Miles

Traveled with family
Liked: Amenities
Everything
Stayed 5 nights in May 2025

6/10 Okay

Craig

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Judith

Stayed 1 night in May 2025

10/10 Excellent

Tongxin

Stayed 2 nights in May 2025

6/10 Okay

Xin

Business traveler
Hot breakfast ok. Room has old carpet smell.
Stayed 4 nights in May 2025

8/10 Good

Jackie

Stayed 1 night in May 2025

2/10 Terrible

Rafael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Well. Night time. Service isn’t apparently
Stayed 1 night in May 2025