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Best Western Plus Brookside Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
400 Valley Way, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    ‪3 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • LEGOLAND® Discovery Center
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Brookside Inn

Milpitas hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Best Western Plus Brookside Inn offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Best Western Plus Brookside Inn provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Plus Brookside Inn has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Kinara Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kinara Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Best Western Plus Brookside Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 407 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Staff are courteous and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a restful night
Spotless. Comfortable bed. The room looked new. Breakfast was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Son

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

chynell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Mostly because they allow pets and there is a balcony
Stayed 1 night in Sep 2024

8/10 Good

Kris

Stayed 1 night in Sep 2024

10/10 Excellent

Rudy, Pico Rivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the check in is always quick and painless.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amr

Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, we have stayed here 4 times and every time has been great
Stayed 1 night in Sep 2024

8/10 Good

Heon

Stayed 3 nights in Aug 2024

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Malcolm

Business traveler
Liked: Cleanliness, staff & service
Run down, poorly laid out, small bathroom. Good AC, good bed, B-grade breakfast. Slow internet, no Netflix on tv. Old nasty carpeting, dive part of town. They’ve given up, but it’s cheap.
Stayed 2 nights in Sep 2024

8/10 Good

Lea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here twice, definitely will be back again.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was very quiet pleasant and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Patti

Stayed 8 nights in Aug 2024

10/10 Excellent

Ruby

Stayed 2 nights in Aug 2024

8/10 Good

kimhoun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front stab when checking in.
Stayed 1 night in Aug 2024

10/10 Excellent

Franklyn

Stayed 3 nights in Aug 2024

6/10 Okay

Edwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Era

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Torsten

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.
Stayed 2 nights in Aug 2024

2/10 Terrible

Torsten

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.
Stayed 1 night in Aug 2024