A 24-hour front desk, a front-desk safe, and free self parking are available at this motel. WiFi in public areas is free.
Heritage Inn offers 39 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium cable channels.
Bathrooms include shower/tub combinations. This Milpitas motel provides complimentary wireless Internet access. Housekeeping is provided daily.
Heritage Inn features a terrace and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Heritage Inn has designated areas for smoking.
Languages
English, Hindi, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium cable channels
More
Air conditioning
Free local calls
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per accommodation, per stay
Service fee: USD 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Heritage Inn Milpitas
Heritage Milpitas
Heritage Inn Motel
Heritage Inn Milpitas
Heritage Inn Motel Milpitas
Heritage Inn Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 98 out of 696 reviews" "
10 - Excellent
98
Rating 8 - Good. 94 out of 696 reviews" "
8 - Good
94
Rating 6 - Okay. 101 out of 696 reviews" "
6 - Okay
101
Rating 4 - Poor. 103 out of 696 reviews" "
4 - Poor
103
Rating 2 - Terrible. 300 out of 696 reviews" "
2 - Terrible
300
4.8/10
Cleanliness
5.6/10
Staff & service
4.8/10
Amenities
4.4/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
10/10 Excellent
Markku
Jul 23, 2024
Liked: Cleanliness, staff & service
Owners we’re super accommodating and went above and beyond
The price reflects the condition of the property. General outside upkeep is 1 out of 5. The lounge chair inside the room was stained. The deadbolt was missing. I had to plug in the microwave and mini fridge. A nightstand was missing a drawer. The bathroom window couldnt be secured and i was on the ground floor. The smell in the lobby and room was musty and heavy. I wont be coming back here.
The hotel manager was amazing! He went above and beyond and mayo make me feel welcome! I definitely recommend this motel to everyone who need a quiet, clean and good customer service experience to come and check in to this best kept secret motel in Milpitas, CA
First arrived and the office has a distinct damp odor. Clerk was pleasant. The room however.... wow. The door was not securable. You could see daylight through it and the top lock was missing. Room had water damage over the beds and the wall paper was stained. Room smelled like smoke and mold. Stains all over the chairs. Bedspread was the newest thing in the room, but definitely more plastic than fabric. Refrigerator was pulled out in the walkway leading to the bathroom for no known reason so had to move that first to get to the bathroom. The bathroom was ok from the outside, but the shower had sand in the bottom of it and mold all around the shower stall. Towels were worn and grey. Walked back out into the living quarters and the fire alarm was missing from the wall and the junction box was open. Other outlet plugging into the TV had no cover to the electrical components and just wallpapered over it. Room was absolutely not securable and definitely not safe feeling with people on either side of me yelling at each other, so I grabbed my bag and left. No other hotels were available in the area so I literally drove home 2 hours because of how terrifying the room was
The staff and management are top-notch!
Friendly, courteous, and knowledgeable.
This is an excellent value.
This is not a Holiday Inn, but it’s still pretty good, and I do stay there frequently.
Room was old and dirty. Towels had black stains. Old lamps with old stains unoperative but still uglying up the room. Headboard was off the bed and propped up against a wall.
Robert
Stayed 1 night in Nov 2023
10/10 Excellent
Jessica
Nov 5, 2023
Jessica
Stayed 1 night in Nov 2023
6/10 Okay
zhongjian
Nov 1, 2023
Liked: Staff & service
Disliked: Cleanliness
No coffee machine to make hot water, no water cup in the room
I came in after 3 pm and my son helped me putting the suitcases in the room and I left right way. I didnt have a chance to check the room. Came back around 11pm. I was terrified to even take a shower. The shower wa so DISGUSTING i was afraid to take a shower. The room was terrible dirty and dusty. The walls very visible dirty. The bed spreed disgusting. The dresser was missing a drower. There were holes on top of the dresser and holes on the wall. The bathroom door was so dirty I was afraid to touch it. The towels looks like old cleaning rags. There were pile of dust behind the bed side table and all over the room. The 2 seats was so dirty that apear that they were picked up at a dumpster. I was afraid to touch anything in the room. I slept with my clothes and lights on. I couldn't leave because my son had droped me off, I didn't have a car and I couldn’t carry my suitcases from 2 stair cases. (my car broken down from the airport going to my home in Roseville) I called my son to rescue me. I had a terrible allergy attack from the dust. My voice startarted to rusty and I started to have a headache. I called my son early that day. He came over and took my suitcases out of the room. Went to front desk and told the girl about the room, that it was very dirty and that I needed another room. She was very simpathetic and apologized many times. She gave me another room after we return from breakfast. I went to see the room first, but it was almost the same. I'm expecting my refund.