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Sheraton San Jose Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
View from room
Lobby
Lounge
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
1801 Barber Ln, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    ‪2 min drive‬
  • SAP Center at San Jose
    ‪7 min drive‬
  • Levi's Stadium
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton San Jose Hotel

3.5-star Milpitas hotel close to Great Mall of the Bay Area
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton San Jose Hotel features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This Milpitas hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton San Jose Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when we come to the Bay Area
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is amazing!!!!

Staff was absolutely amazing and very accommodating highly recommend!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Konstantin

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service Edmundo was very helpful with dinner suggestions.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

4/10 Poor

Gary

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is severely neglected. Room unkept. Bugs crawling. I have videos
Stayed 1 night in Mar 2025

2/10 Terrible

Yi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel condition is vey bad
Stayed 6 nights in Feb 2025

2/10 Terrible

Yi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old and shabby. Not staying this hotel anymore. The room is full of mold smell, and caused me allergy.
Stayed 7 nights in Feb 2025

10/10 Excellent

Evengeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Prasun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

corey

Stayed 1 night in Feb 2025

6/10 Okay

Marina

Liked: Staff & service, room comfort
The property is somewhat dated. However, for the price it is a good deal. Well lit and plenty of parking. They do charge $17.50 for overnight parking. Not sure why.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ruben

Stayed 1 night in Feb 2025

10/10 Excellent

Bri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ladies at the front desk was extremely friendly. She offered me a crib and had a fridge brought up to our room. Our floor was quiet and our room was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here if I am traveling through that area
Stayed 1 night in Feb 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Glenn, san fran

Liked: Cleanliness, staff & service, property conditions & facilities
3.8 to 4 Star Quality. Has all amenities, room service, breakfast and dinner. Pool, gym and reasonable $15 parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a pleasant stay at the Sheraton
Stayed 1 night in Jan 2025

8/10 Good

Jason

Stayed 1 night in Jan 2025

6/10 Okay

Amelia

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant no complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very pleasant and efficient.
Stayed 1 night in Jan 2025

2/10 Terrible

Delaney

Stayed 1 night in Jan 2025