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Sheraton San Jose Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Outdoor pool
Bar (on property)
Lobby
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry
$108
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1801 Barber Ln, Milpitas, CA, 95035
  • Place, Great Mall of the Bay Area
    ‪3 min drive‬
  • Place, Silicon Valley University
    ‪3 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Club Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton San Jose Hotel

3.5-star Milpitas hotel steps from Silicon Valley
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton San Jose Hotel features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This Milpitas hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton San Jose Hotel is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Reviews

Sheraton San Jose Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

Reviews

6/10 Okay

Bao

Stayed 3 nights in Aug 2025

10/10 Excellent

Evangelista escobedo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Aug 2025

10/10 Excellent

Tri

Stayed 2 nights in Aug 2025

6/10 Okay

yinheng

Stayed 3 nights in Aug 2025

8/10 Good

Thomas William, Bellingham

Traveled with family
Liked: Staff & service
The staff were very nice and accommodating. Our room was a bit dirty and dated. Several stains on the carpet, the headboard was a faux leather type material which was damaged/scratch severely like someone have tried peeling it apart. The sheets also had black stains in them and the bathtub drain did not drain very fast and backed up. Kinda gross.
Stayed 2 nights in Aug 2025

10/10 Excellent

Santina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

8/10 Good

Monica

Stayed 1 night in Aug 2025

8/10 Good

Cristina Maria

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good parking pool nice room need update on beds
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Stayed 2 nights in Aug 2025

6/10 Okay

Emily Rory

Liked: Cleanliness, staff & service
Not walking distance to stores or restaurants
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jenielyn

Stayed 1 night in Aug 2025

10/10 Excellent

maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chanchew

Liked: Cleanliness, staff & service, property conditions & facilities
cool
Stayed 1 night in Aug 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A member of my direct family suffered a sexual attack, rendering us unable to attend a concert. The property refused to refund us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victor at the front desk was amazing, The bathroom didn’t look 100% the closest but overall great stay
Stayed 1 night in Aug 2025

2/10 Terrible

kelly

Terrible check in process.
Stayed 1 night in Aug 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a 2 bedroom suite with balcony. Room was extremely dirty. One of the check in staff was a bit rude. Walls and ceiling are thin so you can hear people in other rooms walking around.
Stayed 1 night in Aug 2025

4/10 Poor

Alyssa

Disliked: Staff & service
While I understand I booked during a concert weekend, not having the room I booked be available and clean by 4pm (1 hour after check-in) and not apologizing, not giving a time-frame with when it would be clean and then offering a room that was nothing like the room we booked, was unacceptable. I specifically booked a suite with 3 beds and we were offered a room with a king bed and were told it would be the same price as the room we booked. I know that we were not the only ones experiencing this issue at check-in and that’s unfortunate.
Stayed 1 night in Aug 2025

6/10 Okay

Renee

Disliked: Cleanliness, property conditions & facilities
Obviously check in was ridiculous cause of the event. But theres no reason for the rooms to not be ready when they have 5hrs to clean. And to top it off i had no towels ans the room wasn't even fully clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Misty

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025