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Comfort Inn & Suites Jackson - West Bend

2.5 star property

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Photo gallery for Comfort Inn & Suites Jackson - West Bend

Property amenity
Indoor pool
Desk, soundproofing, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
$96
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
W227 N16890 Tillie Lake Ct, Jackson, WI, 53037
  • Place, Froedtert West Bend Hospital
    ‪3 min drive‬
  • Place, Washington County Fair Grounds
    ‪3 min drive‬
  • Place, Cabela's
    ‪5 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 843 reviews
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About this property

Comfort Inn & Suites Jackson - West Bend

Jackson hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Inn & Suites Jackson - West Bend offers 54 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites Jackson - West Bend provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Jackson Comfort
Jackson Comfort Inn
Comfort Inn Hotel Jackson
Comfort Inn Jackson West Bend Hotel
Comfort Inn Jackson West Bend
Comfort Inn Suites Jackson West Bend
Comfort Inn & Suites Jackson - West Bend Hotel
Comfort Inn & Suites Jackson - West Bend Jackson
Comfort Inn & Suites Jackson - West Bend Hotel Jackson

Comfort Inn & Suites Jackson - West Bend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 561 reviews
Rating 8 - Good. 168 out of 561 reviews
Rating 6 - Okay. 32 out of 561 reviews
Rating 4 - Poor. 15 out of 561 reviews
Rating 2 - Terrible. 10 out of 561 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs some serious cleaning and upgrades. When we checked in we were asked if we wanted to move hotels because they had overbooked. Stains all over the carpet of the room we stayed in.
Stayed 1 night in Aug 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 4 nights in Aug 2025

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay. Worked for what we needed. Beds were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
All Was Good
Stayed 2 nights in Aug 2025

6/10 Okay

Sarah

Stayed 1 night in Aug 2025

6/10 Okay

Gustavo

Business traveler
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

robert

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Staff & service, amenities
Staff nice
Stayed 2 nights in Aug 2025

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service
The hotel property itself could use some updates like carpet on stairs in lobby & down hallways. The beds were comfortable. Rooms had just basics of bar soap,hairdryer,coffee maker. It fit the purpose for our stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

April, Grimes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly, rooms were decent. Breakfast had a nice variety. Would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria, Janesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. Convenient location and staff was very friendly. Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to everything. Quiet and
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jennica

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast was decent, their ice machine is right by an exit door so when its warm out the ice machine tends to struggle.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Good breakfast selections, spacious and clean room, friendly staff, great shower
Stayed 1 night in Jul 2025

10/10 Excellent

meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Heavy turnover.

Overall a decent hotel. Price was a bit more than I normally expect to pay for this level of hotel, but EAA Airventure was happening, so there was a bit of an increase for that I would imagine.
Stayed 1 night in Jul 2025

8/10 Good

Sally Jane

Traveled with family
Liked: Room comfort

Just ok

Front desk staff was not friendly, the lobby was not clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hollie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room. Bathroom was nice. My only suggestions would be to have a night light in the bathroom for midnight trips.
Stayed 1 night in Jul 2025

4/10 Poor

Katarzyna

Disliked: Cleanliness, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jul 2025

6/10 Okay

Lauren

Traveled with family
The pool was indoors and was not crowded. Breakfast was simple and we skipped it most mornings. Staff was kind and welcoming. Check out and in were a breeze. I would not stay there again but i would recommend it. Nothing wrong with the place but there are better hotels at the same price point. (Newer construction, better amenities, location). BONUS: Culvers is accross from the hotel.
Stayed 6 nights in Jul 2025