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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
Free daily continental breakfast
1 bedroom, hypo-allergenic bedding, down comforters, desk
Indoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
$101
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
2000 Gateway Ct, West Bend, WI, 53095
  • Place, Kettle Moraine Ice Center
    ‪15 min walk‬
  • Place, Washington County Fair Grounds
    ‪4 min drive‬
  • Place, West Bend Country Club
    ‪10 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, West Bend, WI

West Bend hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a library, express check-out, and a lobby fireplace.
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, a library, and a vending machine. Complimentary self parking is available on site.

Country Inn & Suites by Radisson, West Bend, WI is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Reviews

Country Inn & Suites by Radisson, West Bend, WI Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 831 reviews
Rating 8 - Good. 253 out of 831 reviews
Rating 6 - Okay. 131 out of 831 reviews
Rating 4 - Poor. 70 out of 831 reviews
Rating 2 - Terrible. 32 out of 831 reviews

Reviews

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicapped rooms were dirty/gummy and were truly handicapped equipped. The showers were a tub with a handheld shower wind that did not detach from mount or adjust up or down. The beds were very worn and too high for a wheel chair transfer. The complimentary breakfast was limited and very low quality food items.
Stayed 2 nights in Jul 2025

10/10 Excellent

CANDICE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. If i head that way again...I'll be staying there.
Stayed 3 nights in Jul 2025

6/10 Okay

Jody

Traveled with family and small children
Liked: Staff & service
Coffee was weak and shower kept changing from cold to hot on its own
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Stayed 2 nights in Jul 2025

8/10 Good

MATTHEW, BRONX

Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are newly remodeled, and clean. The staff was very nice and helpful.
Stayed 4 nights in Jul 2025

6/10 Okay

Megan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The TV stand had water damage. The computer chair's covering was frayed. Curtains were stained. Beds were fine. Bath was fine. Value not worth what we paid to stay
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Lipstick on a Pig

The photos make this hotel look a bit nicer than what it is. Unfortunately the options are limited in this area for accommodations. Although the price was right, I wouldn’t say this hotel is particularly clean - we had dust on table/countertops and dirt on our floors. Although the hotel appears to have updated, it’s really just lipstick on a pig — you can tell there’s a lot of deferred maintenance. I would only rebook if I had no other option.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty and gross.
Stayed 1 night in Jul 2025

6/10 Okay

Mark, Madison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not worth the money. The rooms are average at best and no better than a $40 a night hotel room in the area. Loud window air conditioners, not comfortable bed/pillow.
Stayed 1 night in Jul 2025

4/10 Poor

Bradley

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a fine hotel for a few days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet neighborhood. Sining room clean, foods fresh. Check in was quick but staff not friendly or wanted to make conversation.
Stayed 1 night in Jul 2025

8/10 Good

James, Jordan

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Dezerea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy & Overpriced

Absolutely filthy (small) rooms. Furniture ripped and drapes torn to shreds. Toilet ran intermittently all day and night. Front desk clerk smoking weed. Do yourself a favor, spend the extra money and stay elsewhere.
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Probably wont return

Check in was fine. The mattress was one a flimsy, metal box spring that creaked. The mattress was sinking in also. We didn't notice until we went to sleep there were red streaks on the bed spread
Stayed 1 night in Jun 2025

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Quiet location. Very friendly, kind staff. Plenty of towels !! Nice breakfast too!!
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Stayed 3 nights in May 2025

4/10 Poor

Jessica

Business traveler, Traveled with family
Disliked: Staff & service, room comfort
I've stay here many times and would normally have recommended it to anyone but this last time had drastically changed my mind and we will no longer be staying here. On our last day as we were getting ready to leave my youngest son got away from me when i dropped my keys and ran down the hall, unknown to me someone had jammed open the door to the pool area and I barely caught my two year old son before he fell into the pool. I barely caught him in time and was extreanly upset since i thought that door was suppost to be closed. I got my family to the car and went to check out and told the women at the desk about the door and what almost happened and the saftey issue. She told me that she's the one that left it opened because it was so hot and muggy in the pool area and that I should watch my child better. It says right by the dam door not to leave it open! Not only was she rude but I'm not risking my child drowning because someone can't keep a door that's suppost to be closed for safety closed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice, professional staff. They do not warn you of the elevator being out of service until you arrive.
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Traveled with group
Disliked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lack of a elevator sucks
Stayed 1 night in Jun 2025