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Country Inn & Suites by Radisson, West Bend, WI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, West Bend, WI

Property amenity
Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Free daily continental breakfast
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
$97
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
2000 Gateway Ct, West Bend, WI, 53095
  • Place, Kettle Moraine Ice Center
    ‪15 min walk‬
  • Place, Eisenbahn State Trail
    ‪3 min drive‬
  • Place, American Family Field
    ‪38 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, desk, blackout drapes

King, Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, West Bend, WI

West Bend hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a library, express check-out, and a lobby fireplace.
Country Inn & Suites by Radisson, West Bend, WI offers 58 accommodations with DVD players and coffee/tea makers. Beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, a library, and a vending machine. Complimentary self parking is available on site.

Country Inn & Suites by Radisson, West Bend, WI is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Carlson West Bend
Country Inn Carlson West Bend
Country Inn Suites by Radisson West Bend WI
Country Inn & Suites by Radisson, West Bend, WI Hotel
Country Inn & Suites by Radisson, West Bend, WI West Bend
Country Inn & Suites by Radisson, West Bend, WI Hotel West Bend

Reviews

Country Inn & Suites by Radisson, West Bend, WI Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 843 reviews
Rating 8 - Good. 255 out of 843 reviews
Rating 6 - Okay. 132 out of 843 reviews
Rating 4 - Poor. 70 out of 843 reviews
Rating 2 - Terrible. 32 out of 843 reviews

Reviews

6/10 Okay

Monique

Stayed 2 nights in Sep 2025

6/10 Okay

Jessica

My shower was cold. Thin walls.
Stayed 2 nights in Sep 2025

4/10 Poor

Luciana

Stayed 1 night in Sep 2025

4/10 Poor

Jordyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was nice, staff were awesome and I loved the pool and hot tub option. The beds, however were VERY uncomfortable. I spoke to several guests who also stayed overnight and most reported the beds being very hard with one reporting theirs was incredibly soft and she was sinking in it. Booked a several night stay for our honeymoon and came home a day early because they were unbearable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Close to the interstate with easy free parking.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Staff & service
Our room had a noisy A/C unit and the room seemed to lack furnishings. It just felt empty. Also the sheets were really worn thin (in some parts of the sheet it was so worn you could see the mattress thru it). But overall, it’s a nice property and had a good breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Joel

Stayed 2 nights in Aug 2025

10/10 Excellent

Dinah

Stayed 2 nights in Aug 2025

2/10 Terrible

brad

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king studio suite with hot tub. The room was only single room. Didn’t look anything like the photos or description. Room was dirty out dated and furniture was dilapidated. Tv only had crappy streaming services and with the spotty internet, was of no use trying to watch tv. Will not be returning to this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Amber

Liked: Staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Joe

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price, relatively speaking. The rooms are large and very clean. Premises was quiet. Staff is friendly and helpful. Grocery shopping and a variety of restaurants are less than a 5 minute drive from the inn.
Stayed 5 nights in Aug 2025

8/10 Good

Robin

Business traveler
Liked: Cleanliness, property conditions & facilities
I've stayed here three times this summer. Every time my room has been very clean and had everything I needed. The bed and pillows are super comfortable!
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Falling apart

The building outside looked good and the floors inside room 200 were nice. Pretty much everything else needed work. Both the bathroom sink and tub faucets dripped all the time, there was a ceiling bubble that could be water damage in the bathroom, one wall was scuffed and marked up, there was a layer of dust on things, they could have bleached the sheets better and you could hear everyone through the walls and ceiling. They even had a chair by the desk that looked like they pulled it out of a garbage dump from the 1920's. It was worn and peeling well beyond its normal lifespan and should have been replaced long long ago (see pic). If these things are "their best" they failed miserably. I could have went to a cheaper hotel and got a better room.
Chair that should be condemned.
Tub faucet dirty, corroded and dripping.
Faucet dripping.
Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Traveled with family
Liked: Room comfort

Okay if you want to sleep and go

The curtains looked like a cat or someone shred them. It was loud with the flusing or draining from the top floor. Bed was comfortable. And glad the added the soap shampoo and conditioner pumps in the shower. The chair by the desk needs to be replaced. Breakfast was okay. The eggs and sausage just came out but they were cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There evidently was kids above us running and being noisy
Stayed 1 night in Aug 2025

4/10 Poor

Travis

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff did not greet or talk with guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Matilde

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was reasonably good. a little pricey. no significant complaints.
Stayed 1 night in Jul 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicapped rooms were dirty/gummy and were truly handicapped equipped. The showers were a tub with a handheld shower wind that did not detach from mount or adjust up or down. The beds were very worn and too high for a wheel chair transfer. The complimentary breakfast was limited and very low quality food items.
Stayed 2 nights in Jul 2025

10/10 Excellent

CANDICE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. If i head that way again...I'll be staying there.
Stayed 3 nights in Jul 2025

6/10 Okay

Jody

Traveled with family and small children
Liked: Staff & service
Coffee was weak and shower kept changing from cold to hot on its own
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Stayed 2 nights in Jul 2025