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Quality Inn & Suites West Bend

Property class: 2.5

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Photo gallery for Quality Inn & Suites West Bend

A hotel with a sign indicating "Quality Inn & Suites by Choice Hotels" and an indoor pool/spa.
An indoor swimming pool with a tiled edge, a metal ladder, and a potted plant.
A hotel named Quality Inn & Suites with an indoor pool and spa.
A hotel room with a bed, a nightstand, a lamp, a large mirror, and a bathroom with a bathtub and a mosaic tile wall.
A hotel reception area with a counter displaying various food items, a refrigerator, and a television mounted on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $86
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, Washington County Fair Grounds
    ‪7 min drive‬
  • Place, American Family Field
    ‪41 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪30 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a TV, a desk, and a dresser.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and an air conditioning unit.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, and a nightstand with a remote control.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a patterned carpet.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a nightstand, a lamp, a large mirror, and a bathroom with a bathtub and a mosaic tile wall.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites West Bend

West Bend hotel with indoor pool
Along with a full-service spa, this hotel has an indoor pool and spa services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Quality Inn & Suites West Bend offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a hot tub. The spa is open daily.
Quality Inn & Suites West Bend features a full-service spa and an indoor pool. Wireless Internet access is complimentary. A complimentary breakfast is offered. This West Bend hotel also offers spa services, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Quality Inn & Suites West Bend Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 616 reviews
Rating 8 - Good. 199 out of 616 reviews
Rating 6 - Okay. 113 out of 616 reviews
Rating 4 - Poor. 58 out of 616 reviews
Rating 2 - Terrible. 48 out of 616 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, beds were not comfortable but otherwise very decent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our stay. Very friendly and caring people, nice room, good breakfast. Thank you.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Place was clean and staff was very friendly
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Food was fresh and flavorful, staff was friendly and attentive. Linens were worn and building was dark and not welcoming.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bedroom was clean, but our bathroom was gross! Hair all over in the shower and dirty! The toilet had been flushed and full of hair too. Was disappointing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. The floor was a little dirty but took care of it staff was very helpful with cleaning products thanks I will be returning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel i ever been i will always choose quality inn in any state i go visit
Stayed 14 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel could use some much needed maintenance on the rooms as there were holes in the bathroom doors, the holder for the hair dryer kept falling off the wall of (which it could have very easily have fallen into the sink) The walls in the room needed a fresh coat of paint as they were wore down to the drywall behind the Chair by the window, but the bed was comfortable, the sheets were clean and for the most part, it was quiet other than on Saturday night... someone decided to start knocking on people's doors... The front desk was exceedingly polite and helpful on my check-in.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I got the King room with the whirlpool in the room. The whirlpool was disgusting, along with all of the upholstered furniture (couch and chair). There was no soap for the sink or shower. I would not recommend staying here for personal stays, possibly a "business stay".
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything's great đź‘Ť
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was clean and wonderful the lady that I checked in with there was a mistake with the room but I’m glad everything was cleared up but the man checking us out was very rude and I lost my bag in the original room we were in didn’t realize it till morning and my husband had to talk to the man because he was very disrespectful and pushed me off to the side and all he said was “that sucks” and ignored me till my husband went and got it for me
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat. Breakfast was presented well and in a clean environment. We would stay here again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love how they make me feel like family
Stayed 8 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like mold. Drains clogged and mattress sagged in middle
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we love using your hotel for our business needs!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Pool and hot tub were out of service, room had burned out light bulbs, bathroom had a terrible urine smell and toilet was stained. We left the hotel and found somewhere else to stay that night. Front desk staff was also rude.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here and would recommend this hotel.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Oct 2025