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Hotel Green Plaza Joetsu

3.5 star property

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Photo gallery for Hotel Green Plaza Joetsu

Outdoor pool
Snow and ski sports
Skiing
Exterior
In-room safe, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Bar

Explore the area

Map
112-1 Kabanosawa, Minamiuonuma, Niigata-ken, 649-6431
  • Joetsu International Ski Area
    ‪1 min walk‬
  • Muikamachi Onsen
    ‪1 min walk‬
  • Joetsu Kokusai Playland
    ‪3 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room With Tatami Area

Family Room With Tatami Area | In-room safe, free WiFi, bed sheets

Family Room With Tatami Area

  • 194 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

About this property

Hotel Green Plaza Joetsu

3.5-star Minamiuonuma resort steps from Joetsu International Ski Area
With direct access to the slopes, Hotel Green Plaza Joetsu makes guests feel at home with amenities like a full-service spa and an outdoor pool. Limited housekeeping is available.
Hotel Green Plaza Joetsu offers 634 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

Hot springs, 6 outdoor tennis courts, and a water park (surcharge) with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Have fun with onsite winter activities, including downhill skiing and snowboarding. Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the resort's complimentary ski shuttle. Hotel Green Plaza Joetsu helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Dining is available at one of the resort's 7 restaurants. Public areas are equipped with complimentary wireless Internet access. This ski resort also offers karaoke, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.

Hotel Green Plaza Joetsu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 8:30 AM.
La Saison - This restaurant specializes in international cuisine.
Echigo - This restaurant specializes in Japanese cuisine.
Touri - This restaurant specializes in Chinese cuisine.
Monte Rosa - This restaurant specializes in international cuisine.
Cucina - This restaurant specializes in Italian cuisine.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,800 for adults and JPY 1,200 for children
  • 2 bars/lounges
  • 7 restaurants

Restaurants on site

  • Cucina
  • Echigo
  • La Saison
  • Monte Rosa
  • Touri

Things to do

  • 6 outdoor tennis courts
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Hot springs
  • Karaoke
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Sports massages
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Green Plaza Joetsu Minamiuonuma-shi
Green Plaza Joetsu Minamiuonuma-shi
Hotel Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu Minamiuonuma
Green Plaza Joetsu
Hotel Green Plaza Joetsu Japan/Niigata Prefecture - Minamiuonuma
Green Plaza Joetsu Minamiuonu
Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Resort
Hotel Green Plaza Joetsu Minamiuonuma
Hotel Green Plaza Joetsu Resort Minamiuonuma

Hotel Green Plaza Joetsu Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 44 reviews
Rating 8 - Good. 10 out of 44 reviews
Rating 6 - Okay. 15 out of 44 reviews
Rating 4 - Poor. 8 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Onica

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location. Relaxing spot
Stayed 1 night in May 2019

10/10 Excellent

Mom+6yrs

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible winter wonderland. Enjoyed our stay very much.
Stayed 1 night in Jan 2019

4/10 Poor

JDSAVS, Vancouver, BC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged. I will end on the one good note - the staff were kind, courteous and attentive the entire time.
Stayed 3 nights in Jul 2017

10/10 Excellent

toti, tokyo

Liked: Staff & service
The location is a100% perfect
Splendid nature n you can rich the Japanese sea only by 90 mn driving.

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
I wanted to enjoy this family focussed stay but...
What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.

8/10 Good

Verified traveler

Liked: Staff & service
Hassle free
Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing for ski season
I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.

6/10 Okay

Verified traveler

So so for skiing
Not so good The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other

8/10 Good

Yuko

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

ABE

Stayed 1 night in Aug 2022

6/10 Okay

EMIKO

Traveled with family
Stayed 1 night in May 2022

8/10 Good

Mutsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色
Stayed 1 night in Dec 2019

6/10 Okay

たんたん

Traveled with family
Liked: Staff & service
スタッフの方たちは、皆さん対応が良かったですが、 部屋に羽アリが出て殺虫剤を貰いました。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
連泊でしたが、タオルと浴衣の交換がされてなく残念でした。
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

HASHIMOTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
期待以上のひどさ
期待は底辺からのスタートでした。 駐車場の案内はいいかげん 部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え） 大浴場のエアコンは何年ものだろうと驚くほどの埃 できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました
Stayed 1 night in Apr 2019

6/10 Okay

HIROKI

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
おおむね良好！
GWに宿泊しました。 細かいことは気にしないでEnjoyしましょう！！
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
税およびサービス料: 7,122 円 高すぎませんか？ これは、ホテルに支払う料金ではないですよね？ 今回の一番の不満足点です。
Stayed 2 nights in Feb 2019

4/10 Poor

Ｐｉｅちゃん, 埼玉県

Disliked: Cleanliness, property conditions & facilities, room comfort
スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。
Stayed 2 nights in Feb 2019