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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | In-room safe, desk, laptop workspace, blackout drapes
Fitness facility
Exterior
Coffee service

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi
$110
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
511 S Marschall Rd, Shakopee, MN, 55379
  • Canterbury Park
    ‪5 min drive‬
  • Valleyfair Amusement Park
    ‪5 min drive‬
  • Mystic Lake Casino
    ‪11 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites

Shakopee hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Comfort Inn & Suites offers 65 accommodations with MP3 docking stations and washers/dryers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Comfort Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Shakopee
Best Western Plus Shakopee Inn
Best Western Shakopee
Best Western Shakopee Inn
Shakopee Best Western
Best Western Plus Shakopee Hotel Shakopee

Reviews

Comfort Inn & Suites Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 967 reviews
Rating 8 - Good. 315 out of 967 reviews
Rating 6 - Okay. 120 out of 967 reviews
Rating 4 - Poor. 70 out of 967 reviews
Rating 2 - Terrible. 49 out of 967 reviews

Reviews

6/10 Okay

Wendy

Traveled with family
Disliked: Staff & service, property conditions & facilities
The person who welcomed us to the hotel was very friendly. The cookies for the guests were a nice touch. The hotel was dated and it needed to be updated throughout. There was majaruna being smoked in the hotel and it could smelled. Breakfast option were good and food was plentiful, however, not enough seating for all the guests in a full hotel. The tables and high chairs were also not very clean. I was unable to get a receipt for my stay and no one was at the front desk. I waited for about 10 minutes but could not wait any longer. The sight advertised 2 queen beds in a room however, they were only double beds.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shawna

Good
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
Not hotel’s problem, but no cellular service in room. Wireless would only work for a few seconds then disconnect. No hot water in shower and water dripping from ceiling. Bathtub drain was filthy and rusted. Was so bad I moved to a different hotel after 1 day.
Stayed 2 nights in Jun 2025

8/10 Good

Joan

Traveled with family
Liked: Staff & service

Comfortable stay

In town for a family graduation party. It was nice. Clean, comfortable beds. Good breakfast. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

angela

Liked: Property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer, Hinton

Traveled with family
Liked: Staff & service
Found hair in bathroom on mirror and in tub, leftover food was in fridge that wasn’t ours and the fridge smelled awful and wasn’t cold at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable
Stayed 1 night in Jun 2025

4/10 Poor

Bobbie-jo

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Our original reservation was supposed to be conjoining rooms with Brittney Rivard, but when we checked in, we were told that was not available and we were put on different floors. The front desk was able to get us on the same floor, which helped. There was a strong smell of weed in the hallways, there was only 1 working ice maker on the 3rd floor, the hot tub was out of order, the rooms smelled very musty and our friends found glass in their bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peyton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service desk was excellent. Very friendly and helpful staff. Overall good experience. Hot tub is drained and closed and there could be a little more cleaning done to clear out the hallway smell but other than that, very happy with stay.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, and the best breakfast I have ever had for a breakfast offered by a hotel. Kudos to Nikki!
Stayed 1 night in Jun 2025

8/10 Good

Faith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Alarm clock was not the right time and you couldn't change it. Breakfast was a nice selection.
Stayed 5 nights in Jun 2025

8/10 Good

Swivel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

2/10 Terrible

NYLA

Traveled with family
The bathroom was dirty. The faucet in tub leaked profusely and had brown spots. Black stuff around the handles. Stayed three nights and could never get internet. Same with the adjoining room. Could not get hot water. Had to take towels to desk to get new ones. I had asked the laundry person in the hallway if we could have new towels. She said yes but never came to our room. We also asked for shampoo and didn’t get that either. Man behind desk yelled at my husband for getting oranges because it wasn’t 6:00 am. My husband was unaware that there was an opening time and the doors were not closed to this room. Could not change credit card since we went thru Expedia. Fridge froze our items and the base light by the desk did not work. The only thing good was the eating places across the street and the free cookies. We were there for a family graduation and had two rooms for three nights and had to travel 30 minutes to our families house. Not having internet and no hot water and no towels did not make a great experience in the evening.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, cookies, and great breakfast!
Stayed 1 night in Jun 2025

8/10 Good

randy

Stayed 2 nights in May 2025

6/10 Okay

Daniel

Traveled with partner
I did not like the smoke smell in my non-smoking room. I liked that they got me a different room
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. King beds had large bedside tables on each side that has lots of room for C-Pap machines.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep

Cozy beds, pillows. Tub faucet leaked quite excessively so needs fixed but otherwise no complaints. Would return.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

6/10 Okay

Jenica

Liked: Cleanliness
Ok
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Cheryl, Richville

Stayed 1 night in May 2025