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Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Indoor pool
Breakfast, lunch, dinner served; American cuisine
Point of interest
Property amenity
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Hot Tub
$135
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
3 Appletree Square, Bloomington, MN, 55425
  • Mall of America
    ‪18 min walk‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Great Wolf Lodge Water Park
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Hearing Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Hearing Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Hyatt Place Minneapolis Airport-South

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very Good, 3,284 reviews
Hyatt Place Minneapolis Airport-South

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5-star hotel in East Bloomington
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Crowne Plaza Suites MSP Airport - Mall of America by IHG offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Suites MSP Airport - Mall of America by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 11 meeting rooms. Event facilities measuring 8937 square feet (830 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Suites MSP Airport - Mall of America by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
AiRECraft Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AiRECraft Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 8,937 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10.0 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 121 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Liked: Cleanliness, staff & service, room comfort

Great location

It is in a good location but is showing signs of wear and tear.
Stayed 2 nights in May 2025

4/10 Poor

Amy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice room, fantastic staff. The pool was too cold to swim and the hot tub was out of order/non-functional. We should have stayed at a cheaper hotel without pool and hot tub 😏
Stayed 1 night in May 2025

4/10 Poor

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Garry

Liked: Amenities
Enjoyed a nice dinner at the bar. The bartender made us feel welcome. Pillows on bed were first rate! The shuttle driver, Juan, was courteous and helpful.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but Twin Cities needs to clean streets

Hotel was fine and quiet. The onsite restaurant could have longer service hours and a menu with more options for less-processed meals: it was typical for a dull Midwestern diet. The hotel is conveniently located next to the MSP airport and commuter rail. Unfortunately, the Twin Cities have a problem with pot-smoking vagrants and these people like to take shelter in the hotel's port-cochere and lobby.
Stayed 4 nights in Apr 2025

8/10 Good

Dustin

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Family trip.

The amenities were amazing! Our blankets had yellow stains that smelled like pee and no trash bags went to the front desk and they fixed it right away. Other than that the location is very convenient to multiple places.
Stayed 2 nights in Apr 2025

2/10 Terrible

Cody

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Naked people in the pool / urine on the toilet seat / water stained, asbestos popcorn ceilings / dirty / no lighting in shower / drastic need for remodel
Stayed 1 night in Apr 2025

10/10 Excellent

terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s tucked behind some busier roads and businesses do it’s nice and quiet but super convenient and close to places we liked to go… would definitely stay again!
Stayed 1 night in Feb 2025

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

Lots of tears in the wall paper in hallways and some in the room. The carpet was coming up with the transition from the bathroom to the room. Found previous occupant personal hygiene products in room. The bed was very uncomfortable and firm. The tub did not drain while showering very well making it hard to shower. The hot tub was not clean either.
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Staff, especially front desk very kind and helpful. Was in town for a concert. The blue line metro is a 2 minute walk from the front door and took us to and from U.S. Bank Stadium in 20 minutes each way. Will definitely stay here again for any musical or sporting event in Minneapolis
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Front desk extremely nice and helpful! Had a king room they got us into early, very appreciative. The only small complaint is the tub didn’t drain very well and the tv is off to the side of the room. Makes watching tv in bed a little odd. Nothing major though! 💕
Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, hotel, staff and amenities are great. The only reason I gave it 4 stars is that we waited 40 minutes for the shuttle from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Cherie

Stayed 1 night in Mar 2025

10/10 Excellent

Marti

Stayed 1 night in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Garth, Whitefish Bay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool.was not heated
Stayed 2 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Charle

Traveled with family
Disliked: Amenities
Parking garage being held up by stilts and they also charged to park per night. Limited staffing for food made for longer waits to even get a drink and cleanliness was sub par that seemed to flow throughout the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025